*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Unknown or other
While stopped at a stoplight, the infotainment system went blank and all sorts of errors showed on dashboard display. The infotainment system continued to turn on and off approximately every 30 seconds. No audio, no backup camera and limited to no functionality via the infotainment system. According to VW Dealership, VW is currently working on a fix. No fix to date!
Oct 16, 2025Electrical system
This vehicle constantly displays and announces erroneous âEmergency Assist Is Currently Not Availableâ and âTravel Assist Is Currently Not Availableâ warnings. These warnings distract drivers and put the safety of the driver, passengers, and the public at risk because drivers have to take photographs of these erroneous warnings while they are occurring. Drivers have to document this defect through photographs because the dealerships deny the existence of the defect or request documentation when the defect does not appear as a fault in the vehicle's electronics modules . This is a widespread problem with this vehicle model and apparently is caused by a defective steering wheel.…
Jun 18, 2024Steering
Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning.
Mar 8, 2023Forward collision avoidance › Adaptive cruise control
Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the…
May 15, 2024Forward collision avoidance › Warnings
The "Travel Assist is currently not available" warning and chime constantly comes on. The chime and constant alerts are extremely distracting and from looking it up online it appears other drivers are experiencing the same issue. It happens randomly and cleaning the sensors has not solved the issue.
May 3, 2024Electrical system
Carâs GPS appears to loose location while navigating. Head unit display will behave erratically causing distractions along side noises. Additionally, car will display warnings on dash with additional noises again causing distraction. Eventually after losing GPS location car will snap back onto correct location on map. Self correction can happen between 30 seconds and 20+ minutes.
Apr 25, 2024Electrical system
Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the…
Mar 21, 2024Structure › Body
Water got inside of door causing damage to door, vehicle was previously repair via 57J3 service bulletin to prevent said damage but i believe repairs were made to late to prevent said issue i believe will eventually cause door to prematurely rust and create a hole in a 2022 model year vehicle Local dealerships will not repair as they state it was cause by road damage which doesnât make sense as the damage is protruding out not in and also on the opposite side of which the paint is protruding there is another bulge No body work was ever performed on vehicle
Jan 31, 2024
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.