*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Fuel/propulsion system
Vehicle consistently misfires after fueling. Sometimes the pump shuts off early before filling the tank adding 5-9 gallons when I should expect 12. VW claims it is bad fuel but to get bat fuel at multiple gas stations over the course of a year is unlikely. I believe it is related to the suction jet pump that VW was forced to recall on various models but dealerships will not inspect this part. It has been in for diagnosis 7 times since the first cel was triggered in May of 2025.
May 30, 2025Unknown or other
The Hill Hold Assist system on my 2024 Volkswagen GTI (manual transmission) repeatedly holds the brakes too long when starting on an incline. The brakes remain engaged for 1â2 seconds even after I begin releasing the clutch and applying throttle, which causes the car to stall or hesitate before moving. This creates a safety risk when pulling into traffic or when other vehicles are behind me on a hill. This issue has occurred at least four times within the first 1,000 miles of driving. It is easily reproducible on normal hills and happens under normal driving conditions. I have many years of experience driving manual transmission vehicles, including a 2019 GTI, and I have never experienced…
May 2, 2026Service brakes
I own a manual transmission MK8 Golf R, the âhill assistâ system cannot be turned off. The brakes will hold for 2-5 seconds after being released even on very slight inclines. I unfortunately upgraded from a 2017 MK7 Golf R manual that was damaged in an accident (I was not at fault). In that model VW the hill assist or âauto holdâ was able to be turned off with a button. The new models âassist systemâ is an unsafe as is requires heavy clutch/throttle input in order for it to release. Iâm [XXX] and have driven manual cars and trucks my entire driving life so Iâm aware of what is required to drive a manual. This system needs to be addressed or somehow needs to have the ability…
Mar 9, 2025Electrical system
The infotainment system attempts to call for information or help. It disconnects my cell phone from bluetooth or USB and causes the screen to swap to either of the above call pages and makes a loud 'click' sound. It then cancels the call and attempts them again around a second or two later and gradually speeds up until the car is entirely turned off. The screen flashing and clicking is extremely distracting and there is no way to resolve it short of entirely shutting the vehicle off and letting it sit for a few minutes. In order to full reset, I have to find an exit or risk completely turning the vehicle off and getting out on the highway. I was unable to reset it with it detecting me in my…
Dec 4, 2024Service brakes
Hill Hold Assist: This feature appears to be on most manual transmission Volkswagen vehicles, and activates on a forward facing incline. In newer models the feature completely immobilizes movement for almost 3 seconds when stopped on an incline, after breaks are released, potentially causing a safety hazard. Request this feature either be removed all together, shortened to approximately 1 second, or become disabled when accelerator is depressed.
Jun 30, 2024Power train
VW implemented hill hold assist for all new GTI and Golf R manual transmission vehicles. Hill hold does not disengage when you start to engage the clutch to go. Instead, the brakes will remain locked, up to 3 seconds on steep hills. This prevents the driver from moving the car quickly, especially on hills, making a left crossing traffic... we've had close calls due to this delay. It can also cause the vehicle to stall since the brakes are locked while attempting to engage clutch. VW must allow drivers / owners option to disable or fix it so it disengages as soon as the clutch is engaged. This can easily be recreated...dealer cannot make changes and has confirmed many owners complaining…
Nov 22, 2024Forward collision avoidance › Automatic emergency braking
Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road.concern. I took the car to get this problem fix and after 9 days…
Jul 1, 2024Exterior lighting
The interior dome lights are touch controlled. on multiple occasions the dome lights have randomly started turning on and off and becoming generally unresponsive. One of the occasions happened at night while driving causing significant visual impairment and distraction. having a bright LED interior light in your eyes really messes with your exterior visibility as well as constantly trying to turn it off with the controls being unresponsive makes it doubly dangerous. After multiple trips to the Volkswagen dealer, the issue is still unresolved as they can't "duplicate" the issue (despite me providing video evidence) and are speculating it's and electrical issue caused by a malfunctioning 3rd…
Aug 20, 2024
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.