The 2014 Volvo XC60 has 2 safety recalls and 16 owner complaints on file with NHTSA. The most-reported problem area is electrical system (5 complaints).
Recalls2safety recalls
Complaints16filed by owners
Crashes · fires1 · 0reported in complaints
Injuries · deaths1 · 0reported in complaints
2014 Volvo XC60 in an NHTSA crash test
Safety recalls
Seat belts › Front
NHTSA recall 20V378000 · Jun 30, 2020 · 308,260 vehicles
Problem: Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
Risk: An unsecured occupant has an increased risk of injury in the event of a crash.
Fix: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
Electrical system
NHTSA recall 13V377000 · Aug 21, 2013 · 7,767 vehicles
Problem: Volvo is recalling certain model year 2014 S60, S80, XC60 and XC70 vehicles equipped with keyless ignition. In the affected vehicles, the Central Electronic Module (CEM) will not perform as intended. As a result, the front windshield wipers might run continuously when the ignition is on. Also, the turn signals, high beams, and headlight switch might not work.
Risk: Malfunctioning head lamps and/or turn signals increase the risk of a crash.
Fix: Volvo will notify owners, and dealers will upgrade the CEM software, free of charge. The recall began on October 3, 2013. Owners may contact Volvo at 1-800-458-1552.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
NHTSA side barrier crash testNHTSA side pole crash test
2014 Volvo XC60 SUV FWD
Overall
★★★★★
Frontal crash
★★★★★
Side crash
★★★★★
Rollover
★★★★★
Rollover risk
17.6%
Forward collision warning: Standard · Lane departure warning: Optional
2014 Volvo XC60 SUV AWD
Overall
★★★★★
Frontal crash
★★★★★
Side crash
★★★★★
Rollover
★★★★★
Rollover risk
17.6%
Forward collision warning: Standard · Lane departure warning: Optional
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
Fuel economy
XC60 FWD
21mpg combined
City / highway
18 / 26 mpg
Fuel
Regular Gasoline
3.2 L · 6 cyl · Automatic (S6) · Front-Wheel Drive · about $3,200/year to fuel
XC60 AWD
20mpg combined
City / highway
17 / 24 mpg
Fuel
Regular Gasoline
3 L · 6 cyl · Automatic (S6) · All-Wheel Drive · about $3,350/year to fuel
XC60 AWD
20mpg combined
City / highway
18 / 25 mpg
Fuel
Regular Gasoline
3.2 L · 6 cyl · Automatic (S6) · All-Wheel Drive · about $3,350/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
What owners report
Problem area
Complaints
Crashes
Fires
Injuries
Typical mileage*
Electrical system
5
1
0
1
87,031 mi
Engine
4
0
0
0
26,609 mi
Vehicle speed control
3
1
0
1
1,200 mi
Fuel system, gasoline
2
0
0
0
—
Seat belts
2
0
0
0
—
Visibility/wiper
2
0
0
0
—
Equipment adaptive/mobility
1
0
0
0
—
Fuel/propulsion system
1
0
0
0
—
Service brakes
1
0
0
0
—
Wheels
1
0
0
0
—
Exterior lighting
1
0
0
0
—
Unknown or other
1
0
0
0
—
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Apr 17, 2026Back over prevention › Sensing system › Camera The backup camera image flickers or does not appear at all (blue screen). This is a known design defect that Volvo will repair by installing what they call an equalizer in the camera harness. It is not a replacement of an existing part, it is a part they add. The cost is several hundred dollars for something that should be a recall. A search on the internet will return results showing many others having this exact same problem. This has been occuring and getting worse for the past 8 years.
Jan 1, 2015 · 90,000 milesPower train The contact owns a 2014 Volvo XC60. The contact stated that the vehicle was consuming an excessive amount of engine oil. The AWD system light was illuminated, and the message âAWD Disabledâ was displayed. The maintenance light was illuminated. Additionally, there was an abnormal knocking sound coming from the front passengerâs side of the vehicle. The vehicle was taken to the local dealer, where the dipstick and gasket were replaced, but the failure recurred. The dealer provided the contact with the cost for the diagnostic test and the repair. The vehicle was not repaired. The manufacturer was contacted by email and mail, but no additional assistance was provided. The failure mileage…
Jul 25, 2024Visibility/wiper When I purchased my 2014 Volvo XC 60 I was told that it was in good overall condition and believe that after driving it for the vehicle in full and brought it back because it needed a current inspection. Within four days of taking it home after the inspection, the PCV valve went bad and I had a minor leak in the middle center top of the windshield that dripped in and left watermarks on my headliner. So again I called the dealer and explained to them what was going on. I took it back they corrected the PCV valve and said that they had my windshield Repaired and sealed by a professional windshield installer. Once again, I picked up my new car and I went home with it. The first rainstorm we…
Feb 9, 2022Visibility/wiper Wipers continually run. Headlights will not flip to high beam at times.
Aug 29, 2020Seat belts I HAVE RECEIVED TWO RECALL NOTICES FOR DEFECTIVE DRIVER AND FRONT PASSENGER SEAT BELT FASTENERS (NHTSA RECALL 20V-378). THE NOTICES ARE DATED 29 AUG 2020 AND 9 DEC 2020. I HAVE CALLED THE LOCAL VOLVO DEALER REPEATEDLY TO SCHEDULE FOR COMPLETION OF THIS RECALL. EACH TIME THEY SAY THEY DO NOT HAVE THE PARTS AND APOLOGIZE. IN THE MEANWHILE, THE RISK OF THE SEAT BELT FAILING PERSISTS. MORE THAN SIX MONTHS HAVE PASSED SINCE THE INITIAL NOTICE WHICH I CONSIDER TO BE AN EXCESSIVE PERIOD OF TIME. WHAT CAN BE DONE TO EXPEDITE THE COMPLETION OF THIS RECALL? ANY ADVICE YOU CAN PROVIDE, OR ACTIONS YOU COULD TAKE WOULD BE APPRECIATED. THANK YOU FOR CONSIDERATION OF THIS REQUEST. [XXX] CINCINNATI, OH…
Aug 1, 2020Seat belts TL* THE CONTACT OWNS A 2014 VOLVO XC60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V378000 (SEAT BELTS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. BILL PEARCE VOLVO CARS (11555 S VIRGINIA ST, RENO, NV 89511, (775) 337-9653) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Dec 31, 2019 · 87,031 milesService brakes I PURCHASED THIS VEHICLE A WEEK AGO, I USED THE EMERGENCY BRAKE WHICH I USE WHEN I PARK IN MY DRIVEWAY BECAUSE IT'S SLANTED. WELL AFTER THE FIRST TIME I DISENGAGED IT WENT TO DRIVE AND HEARD A WEIRD NOISE WHEN COMING TO A STOP WHICH ONLY GOT WORSE. I BROUGHT IT BACK TO THE DEALER TO FIND OUT THAT THE E-BRAKE NEVER FULLY DISENGAGED ON THE RIGHT SIDE ONLY. I WAS ABLE TO GET THE ENTIRE ASSEMBLY REPLACED BUT NOW I'M NOT COMFORTABLE USING THE E BRAKE AT ALL OUT OF FEAR IT WILL DESTROY ANOTHER ASSEMBLY. ALSO SINCE I GOT IT BACK I HAVE NOTICED WEIRD ELECTRICAL ISSUES LIKE ALL MY 12V SOCKETS ARE OUT OR I COME TO A STOP AT A RED LIGHT 2 CAR LENGTHS AWAY AND ALL MY BLIND SPOT SENSORS GO OFF FOR LIKE…
Jan 1, 2019 · 92,000 milesElectrical system ELECTRONIC INSTRUMENT CLUSTER FAILURE RENDERED VEHICLE SPEED AND OTHER CHARACTERISTICS INOPERABLE. THERE IS NO BACKUP ANALOG CLUSTER IN THIS VEHICLE, SO THERE WAS NO WAY TO DETERMINE VEHICLE SPEED.
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
