*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Forward collision avoidance › Automatic emergency braking
Collision avoidance system has activated nearly causing a collision with an oncoming vehicle three times. On narrow rural roads it is often necessary to steer quickly to the right when an oncoming vehicle approaches out of its lane. The car activates lane-keeping and steers to left toward approaching vehicle. If there is a bush or tall grass near roadway it also suddenly brakes as well as steers into traffic. This action nearly caused a collision today. Sensors are clean, windows clean, and no bright sunlight. All drivers aids are turned off. Each time message "Collision avoidance system activated" appeared on dash. Dealer found no problems x2.
Oct 12, 2026Electrical system
Vehicle is repeatedly losing functionality of features controlled by what is referred to as the infotainment system, included lane departure warning, sound associated with turn signals, sound associated with GPS, use of hands-free calling system, etc. Upon reset, functionality resumes but the reset takes a few minutes and must be performed again and again as the issue is recurring. The main problem is that you don't know the functionality is temporarily down until something causes you to notice (IE no steering wheel vibration when departing a lane without turn signal, no alerts on backup camera - objects are visible but off-screen objects don't trigger a warning like they typically do, etc)…
Aug 10, 2026Seat belts
Back to my Initial seat belt on the same car. The car went in for service. The seat belt data showed it was fine. Again the belt pulled so aggressively it tore off my insulin pump patch by sliding upward aggressive as possible. After I took the car to Volvo they had some guy from corporate come look at computer data about the vehicle and test drive it and deemed it safe. I get the car back and zero work was done to the seat belt. The seat belt is harder to pull than it was before it went in. Multiple people in the service department agreed itâs much harder to pull. And literally said thereâs nothing we can do cause the data did not show a srs notification. Itâs my only car, Iâm…
May 28, 2026Seat belts
I was completely stopped at a left turn. The rear collision sensor went off for no reason. The seat belt locked up so aggressively I could not get a breathe in and it ripped my insulin pump patch right off my stomach. If I was a couple hours away from home my blood sugar would go through the roof and cause ketones which could be fatal. Luckily I was 20 mins away from home. Being a [XXX] since [XXX] I am now [XXX] Volvo told me this is normal safety feature after inspecting the log. I donât think itâs normal for collision sensors to go off while not moving as well as the seat belt aggressively pulling to the point were I canât breathe and it rips off a life depending medical device…
May 28, 2026Back over prevention › Sensing system › Camera
After software updates required by recall no XXX rear camera continues to not appear when shifted into reverse The is vin [XXX] vo XC60 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Apr 29, 2026Service brakesCrash
My car is a 2024 Volvo XC60 PHEV. I was exiting a parking garage on the evening of April 24, 2026, going very slowly as I tried to get into a line of cars, when the brakes suddenly lost pressure. The brake pedal did nothing; I had no control over the car, which lurched forward, hitting the car in front of me. Then my car did the same thing again, and hit the next car again. I strongly suspect mechanical failure, namely that the transition from regenerative to friction braking failed. Exactly the same thing happened with the first XC60 PHEV that I had. In the summer of 2023, that acted as above on two different occasions. I turned that car into the dealer and in its place got the 2024.
Apr 24, 2026Electrical system
On multiple occasions that center screen goes blank while I am driving, the indicator lights do not click, there is no display of vehicle speed, and the map function disappears. These issues cause uncertainly if not panic. I do not know if my indicator lights are working, if I can change lanes or if I need to change where I am trying to drive to, all while the vehicle is moving. I can only guess at how fast I am going. There is no warning before this happens. The dealer says that a software fix required by a recall would fix these problems, but they continue to happen.
Mar 3, 2026Forward collision avoidance › Automatic emergency brakingCrash1 injury
Automatic braking failure: Another vehicle slammed into my vehicle as I was moving at a slow pace. That other vehicle pushed the front of my vehicle into a dumpster in a parking lot. The automatic braking should have engaged and stopped the car so it wouldn't have crashed into the dumpster. It is unlikely the vehicle is available for inspection as it was towed to a salvage yard. My safety and that of others was put at risk. The problem could not be reproduced - the vehicle was severely damaged and undrivable. The manufacturer (Volvo) refused to inspect it. There were no warning lamps, messages or other symptoms. Unsure if this is relevant, but the vehicle recently (less than 1 week ago)…
Mar 25, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
