Model year record

2000 Dodge Durango recalls & problems

The 2000 Dodge Durango has 4 safety recalls and 1,075 owner complaints on file with NHTSA. The most-reported problem area is suspension (644 complaints).

Recalls4safety recalls

Complaints1,075filed by owners

Crashes · fires118 · 26reported in complaints

Injuries · deaths85 · 11reported in complaints

2000 Dodge Durango in an NHTSA crash test — NHTSA crash test

Safety recalls

SuspensionOct 20, 2008

Front › Hub

Recall 08E0640002,805 vehicles

Problem: SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
Risk: IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
Fix: SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.

Engine and engine coolingMar 15, 2006

Engine and engine cooling

Recall 06E02400044,386 vehicles

Problem: CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
Risk: A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
Fix: K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.

SuspensionDec 21, 2004

Front › Control arm › Upper ball joint

Recall 04V596000592,707 vehiclesopened after NHTSA action (ODI)

Problem: ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
Risk: EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
Fix: DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Air bagsMay 8, 2001

Air bags

Recall 01V153000216,100 vehicles

Problem: VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Risk: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Fix: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2000 Dodge Durango 4-DR. 4X4

OverallNot Rated

Frontal crash	Not Rated
Side crash	Not Rated
Rollover	Not Rated

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Durango 2WD

15mpg combined

City / highway	13 / 18 mpg
Fuel	Regular Gasoline

4.7 L · 8 cyl · Automatic 4-spd · Rear-Wheel Drive · about $4,450/year to fuel

Durango 2WD

14mpg combined

City / highway	12 / 17 mpg
Fuel	Regular Gasoline

5.2 L · 8 cyl · Automatic 4-spd · Rear-Wheel Drive · about $4,800/year to fuel

Durango 4WD

14mpg combined

City / highway	12 / 17 mpg
Fuel	Regular Gasoline

4.7 L · 8 cyl · Automatic 4-spd · 4-Wheel or All-Wheel Drive · about $4,800/year to fuel

Durango 2WD

13mpg combined

City / highway	11 / 16 mpg
Fuel	Regular Gasoline

5.9 L · 8 cyl · Automatic 4-spd · Rear-Wheel Drive · about $5,150/year to fuel

Durango 4WD

12mpg combined

City / highway	11 / 15 mpg
Fuel	Regular Gasoline

5.9 L · 8 cyl · Automatic 4-spd · 4-Wheel or All-Wheel Drive · about $5,600/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem area	Complaints	Crashes	Fires	Injuries	Typical mileage*
SuspensionFront › Control arm › Upper ball joint; Front › Control arm › Lower ball joint	644	18	1	10	49,592 mi
Engine and engine coolingEngine; Engine › Gasoline	136	0	18	0	71,272 mi
Power trainAutomatic transmission; Automatic transmission › Park/neutral start interlock switch	131	12	1	3	57,115 mi
SteeringRack and pinion; Linkages › Tie rod assembly	90	9	1	6	54,404 mi
Service brakes, hydraulicAntilock/traction control/electronic limited slip; Foundation components › Disc › Rotor	77	22	1	10	48,000 mi
Electrical systemWiring › Interior/under dash; Wiring › Front underhood	59	2	12	1	100,000 mi
Air bagsFrontal; Frontal › Sensor/control module	53	43	1	41	68,000 mi
Latches/locks/linkagesDoors › Latch; Tailgate › Latch	43	0	0	1	58,500 mi
SeatsFront assembly › Recliner; Front assembly › Power adjust	32	3	0	8	79,650 mi
Engine	29	0	0	0	155,000 mi
Vehicle speed controlAccelerator pedal; Cruise control	26	6	0	2	69,636 mi
TiresTread/belt; Sidewall	24	10	0	5	93,000 mi

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Service brakes, hydraulic
The contact owns a 2000 Dodge Durango. The contact stated that the ABS warning light was illuminated. The contact stated that while driving 20 MPH, the vehicle was slow to stop. While depressing the brake pedal, there was an abnormal grinding sound coming from the vehicle. The vehicle was towed to the residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 164,731.
Nov 7, 2024 · 164,731 miles
Electrical system
I was just driving then out of nowhere. No warning No lights inmitted on dash no idea the engine will shut off. Replace alternator, Battery,Starter,3 PCM,still no luck. Noticed that PCM could have been the so that's why I went through 3 of em. New ,Use ,and Refurbish one. The dealership mechanic noticed that PCM would shut off and henced (no bus) would illuminate. Happened quite often scary part is that no warning of any source would appear on freeway residential anywhere. Engine will shut off while driving.
Oct 4, 2023
Tires › Sidewall
The outside edge of the tread is separating from the tire causing it to go flat.
Sep 21, 2023
Engine
The contact owns a 2000 Dodge Durango. The contact stated that while driving approximately 25 MPH the vehicle inadvertently stopped. There were no warning lights illuminated. The vehicle was towed to a local mechanic. The contact replaced the battery, fuel pump, shocks, ball joints, and disc brakes, and front rotors however, the failure recurred. The local mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 115,000.
Aug 17, 2022 · 115,000 miles
Power train
One morning I was taking my 9-year-old daughter to school and our truck just stalled while I was driving. Thank Allah that there was no heavy traffic and no one got hurt. That incident has my daughter scared. I took it to the mechanic they read the diagnostic fixed what codes came up and still my truck is not operating properly. The truck still stalls while driving the mechanic has informed me. I have had my IAC, MAP sensor, TPS, ignition coil, distributor, and canister purge valve replaced.
Mar 7, 2022
Suspension
The contact owns a 2000 Dodge Durango. The contact stated while driving 5 MPH, she heard an abnormal noise coming from the front driverâs side tire. The contact stated no warning light was illuminated. The contact exited the vehicle and stated that the front driverâs side wheel was detached from the vehicle. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, and she was informed that the ball joint, tie rod, and wheel spindle needed to be replaced. Additionally, the vehicle would need a front wheel alignment. The vehicle was repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was…
Nov 23, 2021 · 240,000 miles
Suspension
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 04V596000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THIRTY DAYS. THE VEHICLE WAS TAKEN TO RAINIER DODGE OF OLYMPIA (2550 CARRIAGE LOOP SW, OLYMPIA, WA 98502; (360) 754-5550) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE WHEEL BEARINGS AND BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE…
Dec 1, 2004 · 140,000 miles
Unknown or other
I WAS IN THE FREEWAY RUNNING 65 MILES/HOUR AND SUDDENLY MY DURANGO JUST STALLED AND ENGINE JUST SHUT OFF WITHOUT WARNING.THERE WAS NO CODE SHOWING UP. I BROUGHT TO MECHANIC AND UNABLE TO FIND THE PROBLEM. THERE ARE TIMES THAT IT WILL SHUT OFF THE ENGINE AND I HAVE TO WAIT FOR 15-20 MINUTES AND IT WILL START AGAIN. THEN AFTERWARDS, IT WILL DIE AGAIN. HELP!!!!!
Jul 3, 2020 · 224,000 miles

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations

UPPER BALL JOINT SEPARATIONClosedLed to recall 04V596000
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER…
EA03023 · opened Nov 19, 2003 · closed Feb 11, 2005
FRONT SUSP. UPPER BALL JOINT FAILUREClosed
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE…
PE03032 · opened Jul 16, 2003 · closed Nov 19, 2003
SAFETY BELT CINCHING LATCH PLATEClosed
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
PE02082 · opened Nov 6, 2002 · closed Apr 23, 2003
STEERING WHEEL/SHAFT SPLINE ATTACHMENTClosed
THIS PE WAS OPENED BASED ON ODI'S RECEIPT OF ONE COMPLAINT OF STEERING WHEEL SEPARATION ON THE SUBJECT VEHICLES.ALLEGEDLY (THAT IS, ACCORDING TO THE REPAIRING FACILITY'S SERVICE MANAGER) THE HUB NUT WAS NEVER INSTALLED ON THE SHAFT SPLINE.ALTHOUGH THE DRIVER LOST CONTROL OF THE VEHICLE, HE/SHE WAS ABLE TO STOP WITHOUT IMPACTING ANYTHING.BASED ON OUR INVESTIGATION AND THE MANUFACTURER'S RESPONSE, ODI IS CLOSING THIS INVESTIGATION BECAUSE THE SINGLE KNOWN COMPLAINT APPEARS TO BE AN ISOLATED INCIDENT.FURTHER, CHRYSLER HAS NO OTHER WARRANTY CLAIMS AND HAS NOT ISSUED ANY SERVICE BULLETINS.IN SUMMARY, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.ODI WILL CONTTINUE TO MONITOR THIS MATTER CLOSELY,…
PE99074 · opened Dec 13, 1999 · closed Feb 24, 2000