2004 Dodge Durango recalls & problems

Recent owner complaints

• Mar 10, 2026Electrical system
  Recall for cluster, dealership said they could not. Get the parts to fix it.they fixed the airbags said we could pick the car up, called the company that sent the recall letter they said I could buy the part,or I could call other dodge dealerships, I have not had a car since I got the do not drive letter which was in March,I also had to use my AAA to get it towed to fernley which is about 80 miles
• Oct 4, 2024 · crashVehicle speed control
  I was coming home. As I pulled in my garage, hit the brake to stop and put in park. The vehicle started winding up to a point where my foot on the brake didn't matter. It accelerated forward, going through the wall of my garage, through my backyard, thru a chain guard, and into the corner of the museum wall next door. I was finally able to stop it completely by shutting the vehicle off. Despite the speed and impact to the front of my vehicle, the airbags never deployed.
• Jan 1, 2012 · 115,000 milesEngine
  The contact owns a 2004 Dodge Durango. The contact stated that while his wife was driving 10 MPH and making a left turn in the rain, the vehicle shut off. There were no warning lights illuminated. While at a car wash, the vehicle shut off. The contact stated that the water was entering the engine compartment. The vehicle was taken to the local dealer, where an unknown diagnosis was provided. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was 115,000.
• May 15, 2023 · fireElectrical system
  Was sitting at a traffic light and a driver pull up beside me on my drive side, and ask me was my car running hot because she saw that it was smokeing, and i told her no it's not running hot and i would check it out at the service station down the street. before i could pull off another car pull up on my passenger side and said that my car was on fire and that i needed to get out before it blows up and get on the ground. i got out and look on the passenger side and saw that it was on fire , i saw fire droping on the ground like plastic melting . and said to myself that it might be a electrical fire so i was going to disconnect the battery as i walk back to the front of the car i saw withe…
• Mar 23, 2023Electrical system
  While driving my vehicle this morning my odometer completely shut off while on the freeway and all my little lights on the dashboard went on. My turn signals, as well as my brake lights stopped working as well.
• Oct 28, 2022Trailer hitches
  2004 DODGE DURANGO. CONSUMER WRITES IN REGARD TO RUSTING OF THE HITCH.
• Jul 8, 2022Electrical system
  While driving in rain my car stalls and gets shaky. I had it cut off in the midst of driving which can cause harm to myself and others. The cowl doesn’t protect the components under the hood from moisture when it rain causing my vehicle not to function properly. As a result of this my engine light has displayed but goes away when it stops raining. Not a safe car to drive in the rain.
• Jun 28, 2022Steering
  Driving home the steering became very stiff hard to drive , Made it home, power steering pouring out . found out the hydraulic transfer lines had burst Only 100,000 miles on durango. Lucky i was not driving on the express way. dodge durango 2004 5.7 L v8 2wd piece of junk

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations

• EA21002 · opened Sep 17, 2021 · openDesiccated Air Bag Inflator Rupture
  From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled…
• EA15001 · opened Feb 24, 2015 · open · led to recall 14V668Air Bag Inflator Rupture
  The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico,…
• PE14016 · opened Jun 11, 2014 · closed Mar 2, 2015 · led to recall 13V172000Air Bag Inflator Rupture
  The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico,…
• EA06015 · opened Aug 28, 2006 · closed Mar 15, 2007 · led to recall 07V092000INSTRUMENT PANEL FIRES
  THIS INVESTIGATION ORIGINATED FROM COMPLAINTS RECEIVED BY THE AGENCY REPORTING INSTRUMENT PANEL (IP) FIRES ON VEHICLES THAT WERE COVERED UNDER A PRIOR RECALL (RECALL 03V528) BY DAIMLER CHRYSLER (DCC) TO CORRECT A CRACKED CAPACITOR IN THE IP.DCC HAS NOW IDENTIFIED ANOTHER CONDITION THAT CAN CAUSE OVERHEATING OF AN INTEGRATED CIRCUIT THAT CONTROLS INTERIOR LIGHTING.THIS CONDITION AFFECTS CERTAIN MODEL YEAR 2004-2006 DODGE DURANGO VEHICLES.DCC'S MARCH 6, 2007 LETTER TO THE AGENCY STATES, UNDER CERTAIN OPERATING CONDITIONS, AN INTEGRATED CIRCUIT LOCATED IN THE INSTRUMENT CLUSTER MAY OVERHEAT AND RESULT IN AN INSTRUMENT PANEL FIRE.DCC WILL CONDUCT A SAFETY RECALL TO INSPECT THE CLUSTER FOR DAMAGE AND REPLACE IT IF NECESSARY.IF THE CLUSTER SHOWS NO EVIDENCE OF DAMAGE, IT WILL BE RE-FLASHED [RE-PROGRAM THE CLUSTER] TO PREVENT THE POTENTIAL FOR THIS CONDITION.IN ADDITION, ALL VEHICLES WILL…
• RQ06006 · opened May 5, 2006 · closed Aug 28, 2006INSTRUMENT PANEL FIRES
  THIS INVESTIGATION ORIGINATED FROM COMPLAINTS RECEIVED BY THE AGENCY REPORTING INSTRUMENT PANEL (IP) FIRES ON VEHICLES THAT WERE RECALLED(RECALL 03V528) BY DAIMLERCHRYSLER (DCC) TO CORRECT A DEFECT THAT CAUSED IP FIRES.THE RECALL CORRECTED A DEFECT CAUSED BY A CERTAIN CAPACITOR ON THE IP PRINTED CIRCUIT BOARD (PCB) THAT COULD CRACK AND OVERHEAT.THE FIRE COULD OCCUR WITHOUT WARNING WHILE THE VEHICLE IS PARKED OR IN USE.THE RECALL REMEDY WAS TO REMOVE THE CAPACITOR FROM THE IP.IPS USED FOR VEHICLES PRODUCED AFTER THE RECALL (DECEMBER 2003) DID NOT CONTAIN THE CAPACITOR.ODI HAS ALSO RECEIVED REPORTS OF FIRES IN VEHICLES PRODUCED AFTER THE RECALL, WHICH DO NOT HAVE THE DEFECTIVE CAPACITOR.DCC AND ITS SUPPLIER FOR THE IP HAVE IDENTIFIED A DIFFERENT LOCATION ON THE PCB THAT MAY OVERHEAT.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-015) TO FURTHER STUDY THIS ISSUE.
• EA06004 · opened Mar 9, 2006 · openSTEERING WHEEL AND STEERING SHAFT BOLTS
  ON MARCH 9, 2006 ODI UPGRADED PRELIMINATRY EVALUATION PE05-056 TO ENGINEERNING ANALYSIS EA06-004 TO INVESTIGATE ALLEGATIONS OF LOOSE OR MISSING STEERING SHAFT COUPLING BOLTS AND STEERING COLUMN RETAINING BOLTS IN MODEL YEAR (MY) 2004 THROUGH 2006 DODGE DURANGO SPORT UTILITY VEHICLES AND MY 2005 THROUGH 2006 DODGE DAKOTA PICKUP TRUCKS.EITHER CONDITION COULD RESULT IN A LOSS OF STEERING CONTROL.ALTHOUGH ODI IDENTIFIED SOME QUALITY ISSUES IN THE MANUFACTURING PROCESSES FOR THE DAKOTA AND DURANGO VEHICLES, THE DATA DO NOT INDICATE THAT A SAFETY DEFECT TREND IS PRESENT IN EITHER POPULATION.THE FAILURE RATES ARE LOW FOR EACH CONDITION AND TREND ANALYSES INDICATE THAT PROBLEMS WITH THE SUBJECT BOLTS WERE ISOLATED TO A FEW UNITS AFFECTED BY ASSEMBLY ERROR THAT WERE DETECTED EITHER PRE-SALE OR OCCURRED EARLY IN VEHICLE SERVICE.FURTHER USE OF AGENCY RESOURCES IN THIS MATTER DOES NOT APPEAR TO BE…
• EA05018 · opened Nov 2, 2005 · closed Aug 29, 2007ENGINE STALL
  ANALYSIS OF THE COMPLAINT, FIELD REPORT AND WARRANTY DATA SHOWS THAT THE MAJORITY OF STALLING INCIDENTS IN THE SUBJECT VEHICLES APPEAR TO BE RELATED TO THE ENGINE CALIBRATION CONCERNS THAT DAIMLERCHRYSLER ADDRESSED WITH SERVICE BULLETINS RELEASING REVISED PCM SOFTWARE.ANALYSIS OF THE COMPLAINTS AND ODI'S SURVEY OF OWNERS OF VEHICLES THAT RECEIVED ENGINE MANAGEMENT SOFTWARE UPDATES UNDER TSB #18-013-05 SHOW THAT THESE STALLING INCIDENTS HAVE THE FOLLOWING CHARACTERISTICS: - THEY OCCUR AT LOW SPEEDS, OFTEN DURING PARKING LOT ORDRIVEWAY MANEUVERS; - THEY OCCUR DURING DECELERATIONS, SUCH AS BRAKING FOR A STOP SIGN OR TRAFFIC SIGNAL; AND - THE OPERATOR IS ALMOST ALWAYS ABLE TO IMMEDIATELY RESTART THE VEHICLE.WHEN COMPARED WITH OTHER SAFETY DEFECT INVESTIGATIONS AND RECALLS OF CONDITIONS THAT RESULT IN STALLING DURING LOW-SPEED DECELERATION WITH IMMEDIATE ENGINE RESTART POSSIBLE, THE FAILURE…
• PE05056 · opened Oct 26, 2005 · closed Mar 9, 2006STEERING WHEEL AND SHAFT BOLTS
  ON OCTOBER 26, 2005 ODI OPENED PE05-056 TO INVESTIGATE ALLEGATIONS OF LOOSE OR MISSING STEERING WHEEL OR STEERING SHAFT COUPLING BOLTS IN MODEL YEAR (MY) 2004 AND 2005 DODGE DURANGO SPORT UTILITY VEHICLES AND MY 2005 DODGE DAKOTA PICKUP TRUCKS MANUFACTURED BY DAIMLERCHRYSLER CORPORATION (DCC).DURING PE05-056 ODI IDENTIFIED 3 OWNER COMPLAINTS TO ODI OR DCC, 21 FIELD REPORTS TO DCC AND 142 WARRANTY CLAIMS RELATED TO THE ALLEGED DEFECT CONDITIONS.THE REPORTS AND CLAIMS INCLUDED 8 INCIDENTS OF EITHER STEERING WHEEL SEPARATION OR STEERING SHAFT DECOUPLING WHILE DRIVING DUE TO LOOSE OR MISSING BOLTS.ONE OF THE FAILURES RESULTED IN A CRASH. PE05-056 HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-004) TO CONTINUE TO INVESTIGATE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
• PE05027 · opened May 16, 2005 · closed Nov 3, 2005ENGINE STALL
  ON MAY 16, 2005,ODI OPENED PRELIMINARY EVALUATION PE05-027 TO INVESTIGATE COMPLAINTS OF ENGINE STALLING IN MODEL YEAR 2004-05 DODGE DURANGO SUVS AND RAM 1500 SERIES PICKUPS EQUIPPED WITH THE 5.7L V8 ENGINE.INFORMATION PROVIDED BY DAIMLERCHRYSLER DURING PE05-027 INDICATED THAT A LARGE PERCENTAGE OF THE COMPLAINTS ARE RELATED TO AN IDLE UNDERSHOOT CONDITION THAT MAY CAUSE THE ENGINE TO STALL DURING TURNING MANEUVERS.IN FEBRUARY 2005, DAIMLERCHRYSLER REVISED THE POWERTRAIN CONTROL MODULE SOFTWARE IN PRODUCTION VEHICLES AND ISSUED A TECHNICAL SERVICE BULLETIN (TSB 18-013-05) RELEASING THE NEW SOFTWARE AS A SERVICE REMEDY FOR THE IDLE UNDERSHOOT CONDITION.THE BULLETIN WAS SUPERCEDED BY TSB 18-013-05A IN APRIL 2005.DAIMLERCHRYSLER BELIEVES THAT THE FAILURE RATE FOR STALLING WHILE DRIVING DUE TO THE IDLE UNDERSHOOT CONDITION IS LOW AND THAT THE BULLETIN HAS ADEQUATELY ADDRESSED THE PROBLEM.…