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2012 Dodge Durango recalls & problems

The 2012 Dodge Durango has 10 safety recalls and 640 owner complaints on file with NHTSA. The most-reported problem area is electrical system (347 complaints).

Recalls10safety recalls
Complaints640filed by owners
Crashes · fires17 · 32reported in complaints
NHTSA overall4 ★crash-test stars
2012 Dodge Durango in an NHTSA crash test
NHTSA crash test

Safety recalls

Electrical systemNov 14, 2019

Electrical system

Recall 19V813000528,594 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
Risk
A vehicle stall increases the risk of a crash.
Fix
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Service brakesSep 18, 2017

Service brakes

Recall 17V572000646,394 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
Risk
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Fix
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.

Components: Service brakes; Service brakes, hydraulic › Power assist

Electrical systemJul 10, 2017

Alternator/generator/regulator

Recall 17V435000442,214 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Risk
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Fix
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Interior lightingDec 28, 2015

Interior lighting

Recall 15V879000389,252 vehiclesopened after NHTSA action (ODI)

Problem
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
Risk
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Fix
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.

Components: Interior lighting; Electrical system › Wiring

Electrical systemFeb 27, 2015

Electrical system

Recall 15V115000339,525 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
Risk
A vehicle stall increases the risk of a crash.
Fix
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Electrical systemOct 8, 2014

Alternator/generator/regulator

Recall 14V634000435,081 vehiclesopened after NHTSA action (ODI)

Problem
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Risk
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Fix
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Electrical systemJul 2, 2014

Wiring

Recall 14V391000653,562 vehiclesopened after NHTSA action (ODI)

Problem
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
Risk
If the vanity lamp wiring shorts, there is an increased risk of fire.
Fix
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Service brakesApr 1, 2014

Service brakes

Recall 14V154000646,498 vehicles

Problem
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
Risk
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Fix
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.

Components: Service brakes; Service brakes, hydraulic › Power assist › Vacuum

Service brakes, hydraulicMar 4, 2014

Antilock/traction control/electronic limited slip

Recall 14V10400018,780 vehicles

Problem
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
Risk
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Fix
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Engine and engine coolingSep 29, 2011

Engine and engine cooling

Recall 11V487000667 vehicles

Problem
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
Risk
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
Fix
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2012 Dodge Durango SUV 4WD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk21.2%

Forward collision warning: Optional · Lane departure warning: No

2012 Dodge Durango SUV 2WD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk22.8%

Forward collision warning: Optional · Lane departure warning: No

2012 Dodge Durango NHTSA side crash test
NHTSA side barrier crash test
2012 Dodge Durango NHTSA side pole crash test
NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Durango 2WD FFV

19mpg combined
City / highway16 / 23 mpg
FuelRegular Gasoline

3.6 L · 6 cyl · Automatic 5-spd · Rear-Wheel Drive · about $3,550/year to fuel

Durango 4WD FFV

19mpg combined
City / highway16 / 23 mpg
FuelRegular Gasoline

3.6 L · 6 cyl · Automatic 5-spd · All-Wheel Drive · about $3,550/year to fuel

Durango 2WD

16mpg combined
City / highway14 / 20 mpg
FuelMidgrade Gasoline

5.7 L · 8 cyl · Automatic 6-spd · Rear-Wheel Drive · about $4,750/year to fuel

Durango 4WD

15mpg combined
City / highway13 / 20 mpg
FuelMidgrade Gasoline

5.7 L · 8 cyl · Automatic 6-spd · 4-Wheel Drive · about $5,050/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Electrical systemAlternator/generator/regulator; Ignition347430470,599 mi
Engine14134080,000 mi
Fuel/propulsion system8900056,438 mi
Service brakes7150038,111 mi
SteeringHydraulic power assist › Pump4230087,000 mi
Power trainDriveline › Driveshaft3720049,958 mi
Unknown or other3610070,000 mi
Air bags28721272,568 mi
Vehicle speed control2410087,473 mi
Exterior lighting1902050,000 mi
Fuel system, gasolineDelivery › Fuel pump1000080,000 mi
Electronic stability control (esc)1000080,000 mi

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations