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Model year record

2011 Dodge Journey recalls & problems

The 2011 Dodge Journey has 4 safety recalls and 169 owner complaints on file with NHTSA. The most-reported problem area is service brakes (47 complaints).

Recalls4safety recalls
Complaints169filed by owners
Crashes · fires7 · 4reported in complaints
Injuries · deaths10 · 0reported in complaints

Safety recalls

Air bagsJul 7, 2017

Frontal

Recall 17V432000363,480 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Risk
Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
Fix
Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.
SteeringMay 6, 2016

Hydraulic power assist › Hose, piping, and connections

Recall 16V2730008,569 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Risk
A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Fix
Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
Engine and engine coolingJul 7, 2015

Engine

Recall 15V431000145,379 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.
Risk
If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
Fix
Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.
SteeringJun 8, 2011

Column

Recall 11V31500011,096 vehicles

Problem
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.
Risk
A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.
Fix
DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2011 Dodge Journey SUV 4WD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
Rollover★★★★★
Rollover risk17.9%

2011 Dodge Journey SUV FWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
Rollover★★★★★
Rollover risk18.5%

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Journey FWD

22mpg combined
City / highway19 / 26 mpg
FuelRegular Gasoline

2.4 L · 4 cyl · Automatic 4-spd · Front-Wheel Drive · about $3,050/year to fuel

Journey FWD FFV

20mpg combined
City / highway17 / 25 mpg
FuelRegular Gasoline

3.6 L · 6 cyl · Automatic 6-spd · Front-Wheel Drive · about $3,350/year to fuel

Journey AWD

19mpg combined
City / highway16 / 24 mpg
FuelRegular Gasoline

3.6 L · 6 cyl · Automatic 6-spd · 4-Wheel Drive · about $3,550/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Service brakes4720526,500 mi
Electrical systemWiring4310380,000 mi
Engine2902089,000 mi
Steering2311070,500 mi
Power trainAutomatic transmission; Automatic transmission › Control module (tcm/pcm/tecm)2010285,000 mi
Air bags1440698,246 mi
Unknown or other1400067,900 mi
Service brakes, hydraulicFoundation components › Disc › Rotor; Antilock/traction control/electronic limited slip › Abs warning light810014,500 mi
Exterior lighting8000105,300 mi
Vehicle speed control700039,966 mi
Electronic stability control (esc)700069,656 mi
Engine and engine cooling501045,000 mi

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations