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2012 Dodge Journey recalls & problems

The 2012 Dodge Journey has 6 safety recalls and 377 owner complaints on file with NHTSA. The most-reported problem area is electrical system (116 complaints).

Recalls6safety recalls
Complaints377filed by owners
Crashes · fires21 · 13reported in complaints
NHTSA overall4 ★crash-test stars
2012 Dodge Journey in an NHTSA crash test
NHTSA crash test

Safety recalls

Air bagsJul 7, 2017

Frontal

Recall 17V432000363,480 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Risk
Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
Fix
Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.
SteeringMay 6, 2016

Hydraulic power assist › Hose, piping, and connections

Recall 16V2730008,569 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Risk
A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Fix
Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
Electronic stability control (esc)Oct 19, 2015

Electronic stability control (esc)

Recall 15V675000275,187 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC) system.
Risk
If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.
Fix
Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R61.

Components: Electronic stability control (esc); Service brakes, hydraulic › Antilock/traction control/electronic limited slip

Engine and engine coolingJul 7, 2015

Engine

Recall 15V431000145,379 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.
Risk
If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
Fix
Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.
Service brakes, hydraulicNov 10, 2011

Fluid

Recall 11V550000340 vehicles

Problem
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 DODGE JOURNEY AND FIAT 500 VEHICLES MANUFACTURED FROM OCTOBER 24, 2011, THROUGH OCTOBER 26, 2011. SOME VEHICLES WERE ASSEMBLED WITH CONTAMINATED BRAKE FLUID AND MAY EXPERIENCE A DEGRADATION OF THE SEALING COMPONENTS WITHIN THE BRAKE SYSTEM.
Risk
THIS COULD LEAD TO LOSS OF BRAKING ABILITY INCREASING THE RISK OF A CRASH.
Fix
CHRYSLER WILL NOTIFY OWNERS AND REPLACE ALL BRAKE COMPONENTS THAT COME IN CONTACT WITH HYDRAULIC BRAKE FLUID. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 1, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Engine and engine coolingSep 29, 2011

Engine and engine cooling

Recall 11V487000667 vehicles

Problem
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
Risk
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
Fix
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2012 Dodge Journey SUV 4WD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk17.9%

2012 Dodge Journey SUV FWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk18.5%
2012 Dodge Journey NHTSA side crash test
NHTSA side barrier crash test
2012 Dodge Journey NHTSA side pole crash test
NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Journey FWD

22mpg combined
City / highway19 / 26 mpg
FuelRegular Gasoline

2.4 L · 4 cyl · Automatic 4-spd · Front-Wheel Drive · about $3,050/year to fuel

Journey FWD FFV

20mpg combined
City / highway17 / 25 mpg
FuelRegular Gasoline

3.6 L · 6 cyl · Automatic 6-spd · Front-Wheel Drive · about $3,350/year to fuel

Journey AWD

19mpg combined
City / highway16 / 24 mpg
FuelRegular Gasoline

3.6 L · 6 cyl · Automatic 6-spd · All-Wheel Drive · about $3,550/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Electrical systemWiring › Fuses and circuit breakers; Instrument cluster/panel11614085,000 mi
Engine9717389,000 mi
Service brakes9662663,000 mi
Unknown or other4802293,000 mi
Electronic stability control (esc)4410099,892 mi
Power trainAutomatic transmission › Control module (tcm/pcm/tecm)3630360,000 mi
Air bagsFrontal › Driver clockspring/spiral cassette291401574,305 mi
Steering2340487,756 mi
Vehicle speed controlCruise control; Throttle20000100,000 mi
Fuel/propulsion system1401053,000 mi
Wheels1310328,000 mi
Service brakes, hydraulicFoundation components › Disc › Rotor; Foundation components › Disc › Pads1300071,100 mi

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations