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Model year record

2016 Dodge Journey recalls & problems

The 2016 Dodge Journey has 4 safety recalls and 389 owner complaints on file with NHTSA. The most-reported problem area is engine (114 complaints).

Recalls4safety recalls
Complaints389filed by owners
Crashes · fires19 · 4reported in complaints
NHTSA overall4 ★crash-test stars
2016 Dodge Journey in an NHTSA crash test
NHTSA crash test

Safety recalls

Electrical systemMay 17, 2018

Software

Recall 18V3320004,815,661 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Components: Electrical system › Software; Vehicle speed control › Cruise control; Electrical system › Wiring

Engine and engine coolingDec 16, 2016

Engine

Recall 16V90700042,231 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
Risk
If the engine stalls, there is an increased the risk of a crash.
Fix
Chrysler will notify owners, and dealers will replace the crankshaft or camshaft sensor connector, free of charge. The recall began February 8, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S89.
Power trainJun 24, 2016

Automatic transmission

Recall 16V46100026,298 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Risk
If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
Fix
Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
SteeringMay 6, 2016

Hydraulic power assist › Hose, piping, and connections

Recall 16V2730008,569 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Risk
A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Fix
Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2016 Dodge Journey SUV FWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk18.5%

2016 Dodge Journey SUV AWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk17.9%
2016 Dodge Journey NHTSA side crash test
NHTSA side barrier crash test
2016 Dodge Journey NHTSA side pole crash test
NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Journey

21mpg combined
City / highway19 / 25 mpg
FuelRegular Gasoline

2.4 L · 4 cyl · Automatic 4-spd · Front-Wheel Drive · about $3,200/year to fuel

Journey FFV

19mpg combined
City / highway17 / 25 mpg
FuelRegular Gasoline

3.6 L · 6 cyl · Automatic 6-spd · Front-Wheel Drive · about $3,550/year to fuel

Journey AWD

19mpg combined
City / highway16 / 24 mpg
FuelRegular Gasoline

3.6 L · 6 cyl · Automatic 6-spd · All-Wheel Drive · about $3,550/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Engine11401064,244 mi
Power trainTransfer case (4-wheel drive)8742065,000 mi
Electrical systemInstrument cluster/panel8502061,000 mi
Unknown or other6541341,000 mi
Service brakes5160234,250 mi
SeatsFront assembly › Head restraint3610467,500 mi
Steering3440234,000 mi
Vehicle speed controlThrottle3320056,118 mi
Air bags2660869,500 mi
Electronic stability control (esc)1810349,641 mi
Fuel/propulsion system1310134,000 mi
Engine and engine coolingEngine › Crank/camshaft position sensor; Exhaust system › Emission control › Catalytic convertor1001095,365 mi

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations