CarRecordBook

Model year record

2015 Dodge Journey recalls & problems

The 2015 Dodge Journey has 6 safety recalls and 554 owner complaints on file with NHTSA. The most-reported problem area is engine (135 complaints).

Recalls6safety recalls
Complaints554filed by owners
Crashes · fires30 · 9reported in complaints
Injuries · deaths47 · 0reported in complaints
2015 Dodge Journey in an NHTSA crash test
NHTSA crash test

Safety recalls

Electrical systemMay 17, 2018

Software

Recall 18V3320004,815,661 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Components: Electrical system › Software; Vehicle speed control › Cruise control; Electrical system › Wiring

Air bagsJul 7, 2017

Frontal

Recall 17V432000363,480 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Risk
Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
Fix
Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.
SteeringMay 6, 2016

Hydraulic power assist › Hose, piping, and connections

Recall 16V2730008,569 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Risk
A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Fix
Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
Electronic stability control (esc)Oct 19, 2015

Electronic stability control (esc)

Recall 15V675000275,187 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC) system.
Risk
If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.
Fix
Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R61.

Components: Electronic stability control (esc); Service brakes, hydraulic › Antilock/traction control/electronic limited slip

Engine and engine coolingJul 7, 2015

Engine

Recall 15V431000145,379 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.
Risk
If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
Fix
Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.
EquipmentNov 7, 2014

Other › Labels

Recall 14V711000667 vehicles

Problem
Chrysler Group LLC (Chrysler) is recalling certain model year 2014-2015 Dodge Journey vehicles manufactured October 25, 2013, to August 22, 2014. The affected vehicles may be equipped with tire placard labels which contain inaccurate seating capacity and occupant/cargo combined weight information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 110, "Tire Selection and Rims for Passenger Cars."
Risk
With inaccurate information on the tire placard, the operator may overload the vehicle, increasing the risk of a crash.
Fix
Chrysler will notify owners, and dealers will install a correct tire placard label, free of charge. The recall began April 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P70.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2015 Dodge Journey SUV FWD

OverallNot Rated
Frontal crash★★★★★
Side crashNot Rated
Rollover★★★★★
Rollover risk17.9%

2015 Dodge Journey SUV AWD

OverallNot Rated
Frontal crash★★★★★
Side crashNot Rated
Rollover★★★★★
Rollover risk18.5%
2015 Dodge Journey NHTSA side crash test
NHTSA side barrier crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Journey FWD

21mpg combined
City / highway19 / 25 mpg
FuelRegular Gasoline

2.4 L · 4 cyl · Automatic 4-spd · Front-Wheel Drive · about $3,200/year to fuel

Journey FWD FFV

19mpg combined
City / highway17 / 25 mpg
FuelRegular Gasoline

3.6 L · 6 cyl · Automatic 6-spd · Front-Wheel Drive · about $3,550/year to fuel

Journey AWD

19mpg combined
City / highway16 / 24 mpg
FuelRegular Gasoline

3.6 L · 6 cyl · Automatic 6-spd · All-Wheel Drive · about $3,550/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Engine13531256,797 mi
Electrical systemAlternator/generator/regulator11945247,750 mi
Service brakes94901142,000 mi
SeatsFront assembly › Head restraint90111468,000 mi
Unknown or other8055254,500 mi
Power trainDriveline › Driveshaft7720278,000 mi
Air bags691812954,750 mi
Electronic stability control (esc)5120245,000 mi
Steering3900065,500 mi
Vehicle speed controlCruise control3230144,535 mi
Fuel/propulsion system1900044,500 mi
StructureBody; Body › Roof and pillars1041254,750 mi

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations