Model year record

2012 Ford E-250 recalls & problems

The 2012 Ford E-250 has 12 safety recalls and 8 owner complaints on file with NHTSA. The most-reported problem area is electrical system (2 complaints).

Recalls12safety recalls

Complaints8filed by owners

Crashes · fires1 · 1reported in complaints

Injuries · deaths0 · 0reported in complaints

Safety recalls

Equipment adaptive/mobilityMay 24, 2016

Equipment adaptive/mobility

Recall 16V3500002 vehicles

Problem: New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
Fix: New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.

Equipment adaptive/mobilityNov 20, 2015

Equipment adaptive/mobility

Recall 15V779000278 vehiclesopened after NHTSA action (ODI)

Problem: New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Fix: New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Equipment adaptive/mobilityNov 17, 2015

Equipment adaptive/mobility

Recall 15V763000285 vehicles

Problem: Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Fix: Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.

Equipment adaptive/mobilityNov 4, 2015

Equipment adaptive/mobility

Recall 15V729000667 vehicles

Problem: MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Fix: MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Equipment adaptive/mobilityNov 5, 2014

Equipment adaptive/mobility

Recall 14V70600034 vehiclesopened after NHTSA action (ODI)

Problem: Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Fix: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

Equipment adaptive/mobilityOct 10, 2014

Equipment adaptive/mobility

Recall 14V641000834 vehicles

Problem: Mobility Works (WMK Inc.) is recalling certain model year 2006-2014 Ford E150, E250, and E350 vans modified by Mobility Works to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Fix: Mobility Works will notify owners, and Ricon will supply supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 10, 2014. Owners may contact Mobility Works customer service at 1-800-769-8267 or Ricon customer service at 1-800-322-2884.

Equipment adaptive/mobilityOct 3, 2014

Equipment adaptive/mobility

Recall 14V617000286 vehicles

Problem: New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Fix: New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.

Equipment adaptive/mobilitySep 23, 2014

Equipment adaptive/mobility

Recall 14V58400045 vehicles

Problem: National Van Builders, Inc. (National Van) is recalling certain 2007-2014 Ford E-150 and E-250 vehicles manufactured February 26, 2007, to August 19, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Fix: National Van will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 3, 2014. Owners may contact National Van customer service at 1-800-527-7477. National Van's number for this recall is Ricon2014.

Fuel system, otherAug 6, 2014

Delivery › Hoses, lines/piping, and fittings

Recall 14V50100028 vehicles

Problem: Adrian Steel Company (Adrian) is recalling certain model year 2012 Ford E-150, E-250 and E-350 Commercial Cargo Vans modified by Adrian between September 21, 2012, to September 24, 2012. The affected vehicles are equipped with certain propane fuel system conversion kits with an aluminum fuel line fitting manufactured by Roush CleanTech. Due to a reaction between the different metals, the affected kits may develop a propane leak where the aluminum fuel line fitting contacts the brass supply valve housing.
Risk: A propane leak in the presence of an ignition source increases the risk of a fire.
Fix: Adrian will notify owners, and dealers will replace the aluminum fuel line fittings with stainless steel fittings, free of charge. The recall began during July 2014. Owners may contact Adrian customer service at 1-800-677-2726.

Fuel system, otherJul 10, 2014

Delivery › Hoses, lines/piping, and fittings

Recall 14V42600036 vehicles

Problem: Roush Performance Products, Inc. (Roush) is recalling certain model year 2010-2012 Ford E-150 Wagons and Cargo Vans, E-250 Cargo Vans and Extended Cargo Vans, E-350 Wagons, Extended Wagons, Cargo Vans, and Extended Vans, and E-450 Cutaway models. These models were modified by Roush to be equipped with certain propane fuel system conversion kits manufactured January 2011 to August 2012 with an aluminum fuel line fitting. Due to a reaction between the different metals, the affected kits may develop a propane leak where the aluminum fuel line fitting contacts the brass supply valve housing.
Risk: A propane leak in the presence of an ignition source increases the risk of a fire.
Fix: Roush will notify owners and will replace the aluminum fuel line fittings with new stainless steel fittings, free of charge. The recall began on September 1, 2014. Owners may contact Roush customer service at 1-800-597-6874.

Fuel system, otherMar 4, 2014

Storage

Recall 14V097000343 vehicles

Problem: Landi Renzo USA is recalling certain model year 2011-2014 Ford E-150, E-250, and E-350 vehicles modified January 2, 2011, through February 24, 2014 to operate on compressed natural gas (CNG). In the affected vehicles, the left and right rear brackets that support the rear CNG cylinder may fail, allowing the cylinder to dislodge from the vehicle.
Risk: If the cylinder dislodges, a CNG leak may result, increasing the risk of a fire.
Fix: Landi Renzo USA will notify owners, and dealers will inspect and replace the side arm brackets, as necessary, free of charge. The recall began on March 27, 2014. Owners may contact Landi Renzo USA at 1-855-526-3400.

EquipmentJun 21, 2013

Equipment

Recall 13V26100037 vehiclesopened after NHTSA action (ODI)

Problem: Mobility Works is recalling certain model year 2006-2012 Ford E-150, E-250 and E-350 vehicles manufactured August 2006 through August 2012. The vehicles are equipped with certain Ricon S series and K Series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
Risk: If the cable does not clear the wheel chair lift it may contact the power lug and, if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, a short circuit may occur that could result in a fire.
Fix: Mobility Works will notify owners and Ricon will provide a supplemental cover kit and instructions, free of charge. This recall campaign is expected to begin July 15, 2013. Owners may contact Mobility Works at 1-877-275-4912 and Ricon at 1-818-267-3000.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2012 Ford E-250 VAN RWD

OverallNot Rated

Frontal crash	Not Rated
Side crash	Not Rated
Rollover	Not Rated

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

E250 Van FFV FFV

15mpg combined

City / highway	13 / 17 mpg
Fuel	Regular Gasoline

4.6 L · 8 cyl · Automatic 4-spd · Rear-Wheel Drive · about $4,450/year to fuel

E250 Van FFV FFV

14mpg combined

City / highway	12 / 16 mpg
Fuel	Regular Gasoline

5.4 L · 8 cyl · Automatic 4-spd · Rear-Wheel Drive · about $4,800/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem area	Complaints	Crashes	Fires	Typical mileage*
Electrical system	2	1	0	—
Power train	2	1	0	—
Seat beltsFront › Buckle assembly	2	0	1	—
Wheels	1	0	0	—
Tires	1	0	0	—
Engine and engine coolingCooling system › Radiator assembly	1	0	0	—
StructureBody	1	1	0	—
Fuel/propulsion system	1	0	0	—
Engine	1	0	0	—
Unknown or other	1	0	1	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Seat belts › Front › Buckle assembly
The contact owns a 2012 Ford E-250. The contact stated that the front passengerâs seat belt was locked as the seat belt was unable to be removed from the buckle. The vehicle was not taken to a dealer or independent mechanic for diagnostic test or repair. The contact stated that he called a dealer however, the vehicle was not taken to the dealer. The contact stated the manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.
Jul 13, 2016 · 80,000 miles
Seat beltsFire
POSSIBLE PASSENGER SEAT BELT FIRE IN UNOCCUPIED PARKED VEHICLE. THIS VAN WAS IN BUSINESS PARKING LOT UNOCCUPIED WHEN A VEHICLE FIRE OCCURRED THAT APPEARS TO ORIGINATE FROM THE PASSENGER SIDE SEAT BELT LOCK (PICTURED ATTACHED). THE HOST COMPANY ALSO HAS VIDEO FOOTAGE SHOWING THE VEHICLE ON CAMERA WHERE YOU CAN SEE THE WINDOWS TURN FROM CLEAR TO BLACK.
Sep 6, 2018 · 200,000 miles
Power train
TL* THE CONTACT OWNS A 2012 FORD E-250. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE INDEPENDENTLY DOWNSHIFTED INTO FIRST GEAR AND THE WHEELS SEIZED. WHEN THE CONTACT SLOWED DOWN THE VEHICLE, THE FAILURE SUBSIDED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Mar 4, 2016 · 125,000 miles
Fuel/propulsion system
VEHICLE WARNING SYSTEM INDICATED TO SAFELY STOP TRUCK IMMEDIATELY. TRUCK WOULD NOT RESTART. TRUCK WAS TOWED TO DEALERSHIP (~60 MILES). FORD REPLACED ONE OF THE EXHAUST GAS SENSORS UNDER WARRANTY. DEALERSHIP PERSONNEL INDICATED THAT THIS WAS A RECURRING PROBLEM AND IT WOULD PROBABLY HAPPEN AGAIN. MARCH OF 2015 SIMILAR CIRCUMSTANCES, VEHICLE WARNING SYSTEMS INDICATED TO SAFELY STOP TRUCK IMMEDIATELY. TRUCK CONTINUED RUNNING AND DROVE THE 80 MILES BACK TO DEALERSHIP. MILEAGE AT THE DATE OF THE SECOND OCCURRENCE WAS ~54,500. A DIFFERENT EXHAUST GAS SENSOR WAS REPLACE, NO WARRANTY COVERAGE. DEALERSHIP PERSONNEL CONTINUE TO INDICATE RECURRING PROBLEM AND IT WOULD PROBABLY HAPPEN AGAIN. CONTACTED…
Aug 1, 2014 · 49,000 miles
Structure › BodyCrash
AS I WAS DRIVING MY 2012 FORD F250 DIESEL A LIGHT CAME ON INDICATING A PROBLEM WITH THE ELECTRONIC LOCKING REAR DIFFERENTIAL. SECONDS LATER THE COMPUTER SCREEN STATED FLASHING DIFFERENT WARNINGS- THE COMPUTER CHIMED NON-STOP WITH THE ALARMS UNTIL, WITHIN 10 SECONDS FROM THIS STARTING, THE ENGINE WAS SHUT DOWN BY THE COMPUTER AND I WAS LEFT TO COAST TO A STOP. IT WAS NOT AN EASY STOP- THIS TRUCK WEIGHS 8,500 POUNDS AND WITH NO POWER IT IS EXTREMELY DIFFICULT TO NAVIGATE OVER TO THE SIDE OF THE ROAD. TWO CARS APPEARED TO COLLIDED WHEN THE ENGINE CUT OUT AND I COULD NOT KEEP IN THE LANE ON THE CURVE. I WOULD SURELY BE SERIOUSLY INJURED OR DEAD OR INJURED/KILLED OTHERS IF I WAS TOWING A LOAD ON…
Nov 16, 2014 · 16,000 miles
Engine and engine cooling › Cooling system › Radiator assembly
TL* THE CONTACT OWNS A 2012 FORD E-250. THE CONTACT STATED THAT THE RADIATOR WAS LEAKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000. THE VIN WAS NOT AVAILABLE.
Nov 21, 2014 · 57,000 miles
Electrical system
HAD 1ST EXHAUST HEAT SENSOR GO OUT LAST YEAR APPROX. 50,000 MILES. SECOND ONE ON 8/15/14 APPROX. 110,000 MILES THIRD ONE ON 9/1/14 APPROX. 113,000 MILES ALL THREE TIMES LEFT ME STRANDED ON BUSY INTERSTATE HI-WAY. HAVE EXTENDED WARRANTY SO COVERED FOR PARTS AND LABOR LESS THE 100.00 DEDUCTIBLE. BUT WITH OUT MY TRUCK FOR 2 TO 3 DAYS EACH TIME OVER A 40.00 PART. *TR
Jul 10, 2013 · 50,000 miles
Wheels
VEHICLE HAD FOUR NEW TIRES ALL OF SAME BRAND AND SIZE ONE OF THE TIRES HAD A BLOW OUT, REPLACED THE TIRE WITH NEW TIRE OF SAME BRAND AND SIZE. ONE WEEK LATER ANOTHER TIRE STARTED VIBRATING SO WE TOOK IT IN AND THEY CHECKED IT AND FOUND THE TREAD IS SEPARATING FROM THE CARCASS. I HAD THEM PULL ALL FOUR TIRES AND REPLACE WITH NEW TIRES OF DIFFERENT BRAND. I KEPT THE FOUR TIRES AND CHECKED FOR ANY RECALLS. THIS PARTICULAR TIRE DOES NOT HAVE A RECALL YET BUT ANOTHER SIMILAR DOES. THE TIRES WE HAVE ARE THE HANKOOK DYNAPRO AS LT245/75R16 THE TIRE THEY HAVE RECALLED IS HANKOOK DYNAPRO MT LT325/60R18. HANKOOK SAYS THEY WILL ONLY WARRANT THE ONE TIRE SHOWING SEPARATION BUT WILL NOT DO ANYTHING ABOUT…
Jun 12, 2014 · 38,000 miles

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.