The 2024 Ford Edge has 2 safety recalls and 44 owner complaints on file with NHTSA. The most-reported problem area is unknown or other (9 complaints).
Recalls2safety recalls
Complaints44filed by owners
Crashes · fires5 · 0reported in complaints
Injuries · deaths5 · 0reported in complaints
2024 Ford Edge in an NHTSA crash test
Safety recalls
Back over prevention › Software
NHTSA recall 26V124000 · Mar 3, 2026 · 849,310 vehicles
Problem: Ford Motor Company (Ford) is recalling certain 2021-2026 Ford Bronco and 2021-2024 Ford Edge vehicles. The Accessory Protocol Interface Module (APIM) may overheat and shutdown, which can prevent the rearview camera image from displaying as intended.
Risk: A rearview camera that fails to display an image can reduce the driverâs view behind the vehicle, increasing the risk of a crash.
Fix: The APIM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 13, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S09. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
Back over prevention › Software
NHTSA recall 25V315000 · May 9, 2025 · 1,076,138 vehicles · opened after NHTSA action (ODI)
Problem: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
NHTSA side barrier crash testNHTSA side pole crash test
2024 Ford Edge SUV AWD
Overall
★★★★★
Frontal crash
★★★★★
Side crash
★★★★★
Rollover
★★★★★
Rollover risk
15.5%
Forward collision warning: Standard & Optional · Lane departure warning: Standard
2024 Ford Edge SUV FWD
Overall
★★★★★
Frontal crash
★★★★★
Side crash
★★★★★
Rollover
★★★★★
Rollover risk
15.5%
Forward collision warning: Standard & Optional · Lane departure warning: Standard
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
Fuel economy
Edge AWD
23mpg combined
City / highway
21 / 28 mpg
Fuel
Regular Gasoline
2 L · 4 cyl · Automatic (S8) · All-Wheel Drive · about $2,900/year to fuel
Edge AWD
23mpg combined
City / highway
21 / 28 mpg
Fuel
Regular Gasoline
2 L · 4 cyl · Automatic 8-spd · All-Wheel Drive · about $2,900/year to fuel
Edge AWD
21mpg combined
City / highway
19 / 25 mpg
Fuel
Regular Gasoline
2.7 L · 6 cyl · Automatic (S8) · All-Wheel Drive · about $3,200/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
What owners report
Problem area
Complaints
Crashes
Fires
Injuries
Typical mileage*
Unknown or other
9
1
0
0
—
Electrical system Horn; Seat heater › Wiring harness
8
1
0
1
—
Back over prevention Sensing system › Camera; Warnings
8
1
0
0
9,000 mi
Power train
5
0
0
0
—
Air bags
3
3
0
2
5,000 mi
Seats
3
0
0
0
—
Exterior lighting
2
0
0
0
—
Latches/locks/linkages Tailgate › Latch
2
0
0
0
—
Structure Body
2
0
0
1
—
Engine
2
0
0
0
—
Steering
2
0
0
0
—
Lane departure Blind spot detection; Assist
2
0
0
0
—
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Sep 16, 2026Unknown or other Air compressor for air conditioning died with only 37,000 miles and less than 3 year old Ford Edge. Costing me $2200 for new compressor and labor at Rocky Top Ford in [XXX]. Reason out of warranty car was sold in XXX. So passed the 3 years warranty. Looks like others have had this problem. Any help would be appreciated. Thanks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 14, 2026Electrical system The rear camera is having a glitch/ dark mode and is unable to fully inspect for any safety concerns despite myself checking my surroundings. It poses a hazard because it can cause myself to damage the car when Iâm trying to reverse the car to park and I can accidentally hit an animal, a structure, or a child who is on my blind spot since the camera is unable to be shown clearly. Although there were multiple attempts to restart the car, using a Microsoft rag and updated the car it has failed to be resolved.
Jul 19, 2026Unknown or other Vehicle Information Year: 2024 Make: Ford Model: Edge VIN: [XXX] Description of the Safety Issue I am submitting this complaint regarding the unexpected failure of the panoramic glass roof on my 2024 Ford Edge. The vehicle was parked in my residential driveway. As I began backing out of the driveway, I heard a very loud explosion or bang. I immediately stopped and inspected the vehicle. I discovered that the panoramic glass roof had shattered outward. There had been no collision, no rollover, no object striking the vehicle, and no severe weather. The vehicle had simply been sitting in my driveway before I began backing out. The interior sunshade was closed at the time of the incident. After…
Jun 10, 2026Power train Vehicle shudders especially under 40mph. Dealer advised that the torque converter is bad.
Mar 18, 2026 · 26,000 milesBack over prevention The contact owns a 2024 Ford Edge. The contact received notification of NHTSA Campaign Number: 26V124000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted, and a software update was performed but the issue persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the rearview camera intermittently displayed a blank image. The failure also affected the radio and the air conditioning system and the air conditioning was inoperable. The approximate failure mileage was 26,000.
Aug 14, 2024Electrical system The contact owns a 2024 Ford Edge. The contact stated that while driving at an undisclosed speed, the engine seized. In addition, the instrument cluster displayed a black screen with several unknown warning lights illuminated. The contact stated that while attempting to start the vehicle, the vehicle started. The vehicle was driven to the residence. The vehicle was taken to the dealer where it was diagnosed with a wiring failure. The vehicle was repaired. The failure reoccurred and became a persistent failure. The dealer was unable to determine the cause of the failure. The vehicle was taken to the dealer several times. The contact was informed that the failure could not be diagnosed. The…
Apr 28, 2026Back over prevention The contact owns a 2024 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera image failed to function properly. The failure was intermittent. The contact received notification of NHTSA Campaign Number: 26V124000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was not available.
Apr 20, 2026 · crashBack over prevention The contact owns a 2024 Ford Edge. The contact stated that while the contact's daughter was reversing, the rear-view camera seized. The contact's vehicle crashed into a vehicle that was parked behind the contact's vehicle. No injuries. In addition, the contact stated that the rear-view camera displayed a frozen image. The contact stated that the failure was not identified until after the crash. The image was still displayed on the rear-view camera display after the crash. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. No Police report was filed. The contact received a recall notification, NHTSA Campaign Number: 26V124000 (Back Over Prevention) however, the…
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
