Car Record Book

2011 Ford F-350 recalls & problems

The 2011 Ford F-350 has 4 safety recalls and 136 owner complaints on file with NHTSA. The most-reported problem area is steering (50 complaints).

Recalls4safety recalls
Complaints136filed by owners
Crashes · fires4 · 3reported in complaints
Injuries · deaths5 · 0reported in complaints

Safety recalls

Equipment

NHTSA recall 14V498000 · Aug 13, 2014 · 3 vehicles · opened after NHTSA action (ODI)

Problem: PJ's Truck Bodies & Equipment Co., (PJ's) is recalling certain 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis modified by PJ's and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Risk: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Fix: PJ's has notified owners and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on August 28, 2014. Owners may contact PJ's customer service at 1-866-475-8782.

Engine

NHTSA recall 13V535000 · Oct 30, 2013 · 2,951 vehicles

Problem: Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.

Risk: An unexpected engine stall increases the risk of a crash. Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.

Fix: Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.

Electrical system › Software

NHTSA recall 11V128000 · Feb 24, 2011 · 8,022 vehicles

Problem: FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Risk: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.

Fix: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Structure › Body

NHTSA recall 10V659000 · Dec 29, 2010 · 14,737 vehicles

Problem: FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Risk: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.

Fix: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2011 Ford F-350 Regular Cab PU/RC 4x4

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

2011 Ford F-350 Regular Cab PU/RC 4x2

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

2011 Ford F-350 Super Crew PU/CC 4x4

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

2011 Ford F-350 Super Crew PU/CC 4x2

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

2011 Ford F-350 Supercab PU/EC 4x4

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

2011 Ford F-350 Supercab PU/EC 4x2

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Steering
Hydraulic power assist system
5001269,000 mi
Suspension
Front
4501266,000 mi
Engine
2101061,000 mi
Fuel/propulsion system
1301062,000 mi
Electrical system
Instrument panel › Speedometer/odometer
1100072,000 mi
Power train
Automatic transmission
900029,999 mi
Unknown or other
800077,000 mi
Engine and engine cooling
Engine › Diesel; Exhaust system
700075,000 mi
Wheels
710038,000 mi
Tires
Pressure monitoring and regulating systems
510218,250 mi
Vehicle speed control
501034,500 mi
Fuel system, diesel
500040,000 mi

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations