*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Unknown or other
I purchased a 2024 F-450 Limited from Phil Long Ford of [XXX] [XXX] located in [XXX] on XXX. After noticing that I was the third (sometimes the fourth listed owner) I decided to do some further investigation on the truck's history. I've come to find out that the truck was imported from [XXX], which was never disclosed to me at the time of purchase. The vehicleâs electronic systems and safety components have repeatedly malfunctioned, including the Hill Start Assist system, Hill Descent Control system, Blind Spot Detection system, diesel exhaust fluid system, and powertrain control system. These failures are documented through FordPass alerts dated MayâAugust 2023 (it was sold to me as…
Feb 4, 2025Engine and engine coolingFire
The contact owned a 2024 Ford F-450 SD. The contact stated that while his fiancée was driving with cruise control set to 57 MPH, there was an abnormally strong smoky odor inside the cabin of the vehicle. No warning light was illuminated. The driver pulled over to the side of the road and there were flames coming from the engine bay. The driver called 9-1-1. The driver attempted to extinguish the fire with assistance using three fire extinguishers but failed to extinguish the fire. The vehicle became fully engulfed in flames before the Fire Department arrived on the scene. The fire department extinguished the fire; however, the entire vehicle burned, leaving only a fraction of the tailgate…
Aug 17, 2026 · 9,707 milesSeats › Front assembly › Seat heater/cooler1 injury
The contact owns a 2024 Ford F-450 SD. The contact stated that while the contact's wife was driving at an undisclosed speed, the heated seats were activated. The contact's wife sustained second-degree burns to the back of both upper legs. The contact stated that one leg had a second-degree burn the size of a quarter, and the other leg had a second-degree burn the size of a silver dollar. The contact stated that the failure occurred while the contact's wife was traveling out of town. The contact had not received medical attention yet, however an appointment had been scheduled for medical attention. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an…
Mar 17, 2026 · 12,931 milesEngineFire
n October 28th, I left Atlanta, Georgia with a load going to PittsburghâPhiladelphia. On October 29th, 2025, around 12:30 a.m., I was approximately two miles north of Birch River, West Virginia. While driving uphill at a steady speed of about 60â65 mph, I suddenly heard a loud popping sound, as if something had exploded or blown inside the engine. Right after that, the truck immediately lost power, and I pulled over to the shoulder as quickly as I could. As I was stopping, I saw flames coming through the hood directly in front of me, mostly from the driverâs side. I grabbed the fire extinguisher from inside my cab and opened the hood. On the driverâs side of the engine, I saw heavy…
Oct 28, 2025Vehicle speed control
This is the third time I have had this issue. I will be driving my truck and will out of nowhere get a warning on the dash that says: âPre-Collision Assist not availableâ then after that happens I will not be able to set the cruise control. This can only be fixed by a trip to the dealer ship and usual takes 10-15 days to get fixed. It will work as normal for a few thousand miles than come back. It also happened approximately January 2nd with approximately 2000 and March 15th with 4000 miles.
Oct 24, 2025Forward collision avoidance › Warnings
While driving systems start to fualt, pre-collision not available, pre-collition fault, cruise control stops working, hill descent control fault, hill start assist warning. Started happening soon after purchase and happens ramdomly while driving almost every time. Resets after vihicle is turned off and back on. Had dealer inspect promblem and was told there was no fix for it.
Aug 20, 2025Vehicle speed control
A warning comes on stating the Pre-Collision Assist not available and does not go away. Adaptive Cruise Control and Standard Cruise Control also do not work. It has been at the dealer and they can not get it to work. From reading online this has happened to a handful of 2024 Ford Super Dutys.
Dec 9, 2024Electrical systemFire
The contact owns a 2024 Ford F-450 SD. The contact stated while driving approximately 35 MPH, there was a popping sound coming from behind the instrument panel. The contact stated that there was smoke coming from the instrument panel and through the vents. The vehicle was pulled over to the side of the road, opened all the windows, and inspected the vehicle but found no failure. The contact reentered the vehicle and noticed flames coming from the middle of the instrument panel. The contact extinguished the fire with a fire extinguisher. Neither the Fire Department nor the Police Department were notified. The vehicle was towed to a dealer however, the failure could not be duplicated. The…
Nov 1, 2024 · 300 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.