*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Service brakes
There is serious safety trouble occurring with the power steering components, and the brake system. I went to the Ford dealership and they said the recalls werenât fixed back in 2015. And those recalls are the same issues that are occurring with my 2012 Ford Flex SE now. I just bought this vehicle and there is grinding noise when steering my vehicle and the ABS brake system comes on as soon as I crank up the vehicle and the brake goes down to the floor too loosely. The dealership says these potential recalls were noted for this 2012 Ford Flex in 2015. But the owner at the time didnât have them fixed then because not all 2012 Ford Flex received the recalls at the same time. And the power…
Dec 24, 2025Steering
The contact owns a 2012 Ford Flex. The contact stated that while driving at approximately 30 MPH, the ABS and the ESC warnings illuminated. The contact stated that she had recently heard an abnormal grinding sound while turning the steering wheel. The contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined that the ABS sensor needed to be replaced. The contact stated that the mechanic had heard the abnormal sound coming from the steering wheel but had not run a diagnostic test. The vehicle was not repaired. The contact had researched online and had related the failure to NHTSA Campaign Number: 15V340000(Steering), however, the VIN was not included.…
Dec 25, 2025 · 180,000 milesSteering › Electric power assist system
Ford said the recall was fixed 10 years ago, however it went out on me last night. It's been towed to the Folsom Ford dealership in California, they quoted me $3,000 to fix my power steering assistant failure that had a Safety recall and it was a 'safety recall'. I couldn't steer my car. Very scary! please investigate this and make sure that it was fixed right the first time. it should not have gone out. I hardly drive my car. thank you
Apr 23, 2025Steering
The contact owns a 2012 Ford Flex. The contact stated while the vehicle was parked, the vehicle intermittently became difficult to maneuver. The failure occurred on several occasions, including while the contact was driving. An unknown warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the power steering control module needed to be reprogrammed. The contact researched and was made aware of NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.
Feb 28, 2021 · 40,000 milesSteering
vehicle power steering stops working. Manual steering is extremely difficult to operate.
Dec 2, 2024Air bags
Front Passenger seat air bag light is on all the time. should I stop driving the car? Is this dangerous what does it mean? It is a 2012 Ford flex which I love and have not had any trouble with.
Aug 23, 2024Steering
The contact owns a 2012 Ford Flex. The contact stated while his granddaughter was driving 10 MPH and attempting to leave a parking lot, the steering wheel became difficult to maneuver. After the failure occurred, the "Power Steering Assist Fault" message was displayed. The vehicle was parked, and then the contact drove the vehicle to an independent mechanic. The contact was awaiting a diagnostic test from the independent mechanic but was informed that the rack and pinion might need to be replaced and the power train control module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact researched online and became aware of NHTSA…
Jul 1, 2024 · 108,000 milesSuspension
I was driving around 55 and suddenly lost control and fish tailed to the right, then to the left over the center line, then back to the right. Luckily no other vehicles on the road. The rear driver side toe link broke. I discovered there's a recall for this exact problem with the exact possible worst case scenario that I went through. [FORD RECALL CODE: 2oSo4] This recall includes "2013-18 Ford Flex and Lincoln MKT vehicles built at Oakville Assembly Plant, Sept. 12, 2011, to June 1, 2017" My vehicle was manufactured at the same plant in 02/12 but for some reason is not qualified. I think my 2012 model needs to be included in this recall, obviously. I talked with Ford Dealer and Ford…
May 8, 2024
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.