*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Structure
The contact owns a 2018 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V829000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted and had replaced the part on three separate occasions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 70,000.
Dec 1, 2025 · 70,000 milesUnknown or other
The radio/navigation system is having issues. Randomly the radio/nagvation system has a loud static crackling noise during use. It will make those sounds and then stops producing any kind of sounds of the speakers. No sound will come from the radio(fm, am, Bluetooth, aux, hands free calling or navigation). At the times even the sounds from pushing button will not work either. This is issue will carry on for days sometimes weeks. And randomly will start working again. When the issue do the radio not producing sound, navigation sounds or hands free talking sounds it wonât let you switch from radio to any other music feature. It acts like you didnât push anything. It will only for a period…
Jun 11, 2026Unknown or other
The driver side C pillar trim broke off while driving on the highway causing the debris to interrupt traffic.
Aug 28, 2026Electrical system
I own a 2018 Ford Flex, VIN 2FMGK5D8XJBA07166, with two open safety recalls Ford cannot repair: 25SA9 (rear view camera, NHTSA 25V695) and 25SB8 (B-pillar trim, NHTSA 25V829). My rear view camera has been completely inoperative for two years â it has not worked at all since mid-2024. On 7/12/2024 a Ford dealer verified the failure (repair order 568991), over a year before Ford issued recall 25SA9 in 10/2025. On 9/10/2026 Ford left me a voicemail stating there are no updates for 25SA9 and the 25SB8 remedy is not expected until Q1 2027 â over 15 months away. I have driven 2+ years with no functioning backup camera on a vehicle Ford knows is recalled. I request NHTSA treat this as a…
Sep 18, 2026Unknown or other
There's been a recall for the rear backup camera since October of last year. Although there hasn't been any particular incidents, there's been some close calls because the fix is still not available. Any help would be appreciated
Sep 4, 2026Back over prevention
The contact owns a 2018 Ford Flex. The contact received notification of NHTSA Campaign Number: 26V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera displayed a black image. The vehicle was taken to two dealers, but the vehicle was not repaired due to parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 103,000.
Oct 4, 2025 · 103,000 milesUnknown or other
Rear passenger door fails to latch properly. The door falls open on left turn.Warnings are unclear or non-existant
Aug 1, 2026Structure
The contact owns a 2018 Ford Flex. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image would appear blank and other times the camera not available warning message would display. The contact received notification of NHTSA Campaign Numbers: 25V829000 (Structure) and 25V695000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate…
Aug 27, 2026 · 150,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.