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2021 Ford Mustang Mach-E recalls & problems

The 2021 Ford Mustang Mach-E has 13 safety recalls and 351 owner complaints on file with NHTSA. The most-reported problem area is forward collision avoidance (192 complaints).

Recalls13safety recalls
Complaints351filed by owners
Crashes · fires15 · 1reported in complaints
Injuries · deaths9 · 0reported in complaints
2021 Ford Mustang Mach-E in an NHTSA crash test
NHTSA crash test

Safety recalls

Power trainJun 30, 2026

Driveline › Differential unit

Recall 26V41700042,784 vehicles

Problem
Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles. The rear differential pinion shaft may fracture.
Risk
Differential pinion shaft fracture may result in a loss of drive power, or unintended vehicle movement if the vehicle is in park without the parking brake applied, increasing the risk of a crash.
Fix
Dealers will repair or replace the rear differential assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 13, 2026. Additional letters will be sent once the remedy is available, anticipated in late December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S50.
Service brakes, hydraulicAug 8, 2025

Antilock/traction control/electronic limited slip › Control unit/module

Recall 25V5130008 vehicles

Problem
Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles that were repaired incorrectly under recall 24V777. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.
Risk
A loss of power brake assist can increase the distance required to stop the vehicle. Additionally, a disabled antilock brake system and/or stability control system can result in a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Fix
Dealers will update the ABS calibration software, free of charge. Owner notification letters were mailed September 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S81.
Electrical systemJun 13, 2025

Body control module › Software

Recall 25V404000197,432 vehiclesopened after NHTSA action (ODI)

Problem
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Risk
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Fix
Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.

Components: Electrical system › Body control module › Software; Latches/locks/linkages › Doors › Latch

Back over preventionMay 9, 2025

Software

Recall 25V3150001,076,138 vehiclesopened after NHTSA action (ODI)

Problem
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Risk
A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix
The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Electrical systemFeb 28, 2025

Propulsion system › Traction battery › Management system/energy control module (bms/becm) › Software

Recall 25V130000626 vehiclesopened after NHTSA action (ODI)

Problem
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles previously repaired incorrectly under recall number 22V-412. The high voltage battery main contactors may overheat.
Risk
An overheated high voltage battery contactor may cause the vehicle to lose drive power, increasing the risk of a crash.
Fix
Dealers will update the on-board software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S14.
Service brakes, hydraulicOct 18, 2024

Antilock/traction control/electronic limited slip › Control unit/module

Recall 24V77700050 vehicles

Problem
Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.
Risk
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, a disabled antilock brake system and/or stability control system can result in a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Fix
Dealers will update the ABS calibration, free of charge. Owner notification letters were mailed November 5, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S65.
Electrical systemOct 13, 2023

Propulsion system › Traction battery › Management system/energy control module (bms/becm)

Recall 23V68700034,762 vehiclesopened after NHTSA action (ODI)

Problem
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
Risk
An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.
Fix
Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.
Electrical systemJun 10, 2022

Propulsion system › Traction battery › Management system/energy control module (bms/becm) › Software

Recall 22V41200048,924 vehicles

Problem
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles. The high voltage battery main contactors may overheat.
Risk
An overheated high voltage battery contactor may cause the vehicle to lose drive power, increasing the risk of a crash.
Fix
Dealers will update the on-board software, free of charge. Owner notification letters were mailed on July 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S41.
Power trainMay 13, 2022

Automatic transmission › Control module › Software

Recall 22V333000464 vehicles

Problem
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles equipped with all-wheel drive. The powertrain control module (PCM) functional safety software may fail to detect a software error, resulting in unintended acceleration, unintended deceleration, or a loss of drive power.
Risk
Unintended acceleration, unintended deceleration, or a loss of drive power increases the risk of a crash.
Fix
The PCM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-800-436-7332. Ford's number for this recall is 22S29.

Components: Power train › Automatic transmission › Control module › Software; Vehicle speed control

Seat beltsDec 16, 2021

Rear/other › Anchorage

Recall 21V9790002,622 vehicles

Problem
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E and 2022 Maverick vehicles. The rear seat belt buckles may not be properly attached to the rear floor assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 210, "Seat Belt Assembly Anchorages."
Risk
Improperly attached seat belts may not adequately restrain an occupant in a crash, increasing the risk of injury.
Fix
Dealers will repair the rear seat belt buckle attachments, free of charge. Owner notification letters were mailed January 28, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C36.
VisibilitySep 14, 2021

Windshield › Critical fasteners

Recall 21V71100017,692 vehicles

Problem
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The windshield may not have been properly bonded to the vehicle, which could allow it to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Risk
A windshield that separates from a vehicle during a crash can increase the risk of injury.
Fix
Dealers will remove and reinstall the windshield, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C22.

Components: Visibility › Windshield › Critical fasteners; Visibility › Windshield

VisibilitySep 14, 2021

Fixed panaramic roof/sky light assembly

Recall 21V71200013,544 vehicles

Problem
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The vehicle's panoramic roof glass panel may not have been properly bonded to the vehicle, which could allow it to detach.
Risk
A roof panel that separates from a vehicle can become a road hazard, increasing the risk of a crash or injury.
Fix
Dealers will apply additional urethane adhesive, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S42.
SuspensionMar 5, 2021

Subframe/mounting bracket

Recall 21V1400001,258 vehicles

Problem
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The front subframe bolts may not have been tightened properly during assembly, which could result in loose bolts.
Risk
Loose subframe bolts may reduce the vehicle's performance in a crash, increasing the risk of injury.
Fix
Ford will notify owners, and dealers will inspect the front subframe bolts and tighten them as necessary, free of charge. The recall began April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S09.

Components: Suspension › Subframe/mounting bracket; Structure › Frame and members

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2021 Ford Mustang Mach-E SUV AWD

OverallNot Rated
Frontal crashNot Rated
Side crash★★★★★
Rollover★★★★★
Rollover risk8.6%

Forward collision warning: Standard · Lane departure warning: Standard

2021 Ford Mustang Mach-E SUV RWD

OverallNot Rated
Frontal crashNot Rated
Side crash★★★★★
Rollover★★★★★
Rollover risk9.5%

Forward collision warning: Standard · Lane departure warning: Standard

2021 Ford Mustang Mach-E NHTSA side crash test
NHTSA side barrier crash test
2021 Ford Mustang Mach-E NHTSA side pole crash test
NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Range & efficiency

Mustang Mach-E RWD California Route 1 EV

305mi range
Efficiency33.3 kWh/100 mi
MPGe city / hwy / comb108 / 94 / 101
Charge time (240 V)11.4 h

Automatic (A1) · Rear-Wheel Drive · about $750/year to charge

Mustang Mach-E RWD EV

230mi range
Efficiency33.9 kWh/100 mi
MPGe city / hwy / comb105 / 93 / 100
Charge time (240 V)8.8 h

Automatic (A1) · Rear-Wheel Drive · about $750/year to charge

Mustang Mach-E RWD Extended EV

300mi range
Efficiency34.6 kWh/100 mi
MPGe city / hwy / comb104 / 90 / 97
Charge time (240 V)10.9 h

Automatic (A1) · Rear-Wheel Drive · about $800/year to charge

Mustang Mach-E AWD EV

211mi range
Efficiency36.4 kWh/100 mi
MPGe city / hwy / comb100 / 86 / 93
Charge time (240 V)8.5 h

Automatic (A1) · All-Wheel Drive · about $800/year to charge

Mustang Mach-E AWD Extended EV

270mi range
Efficiency37.3 kWh/100 mi
MPGe city / hwy / comb96 / 84 / 90
Charge time (240 V)10.7 h

Automatic (A1) · All-Wheel Drive · about $850/year to charge

Mustang Mach-E GT EV

270mi range
Efficiency40.2 kWh/100 mi
MPGe city / hwy / comb90 / 77 / 84
Charge time (240 V)10.3 h

Automatic (A1) · All-Wheel Drive · about $900/year to charge

Mustang Mach-E GT Performance EV

260mi range
Efficiency41.2 kWh/100 mi
MPGe city / hwy / comb88 / 75 / 82
Charge time (240 V)10.1 h

Automatic (A1) · All-Wheel Drive · about $950/year to charge

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Forward collision avoidanceWarnings; Adaptive cruise control19240330,000 mi
Electrical systemPropulsion system › Charging › Cable/cord › Accessory; Propulsion system › Traction battery › Management system/energy control module (bms/becm)15621130,696 mi
Power train5310219,500 mi
Unknown or other50100—
Fuel/propulsion system49100—
Vehicle speed control3770414,750 mi
Lane departureAssist; Warning33000—
Service brakes3120140,400 mi
Engine17100—
Steering15100—
VisibilityPower window devices and controls100007,000 mi
Visibility/wiper10000—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations