Model year record

2023 Ford Mustang Mach-E recalls & problems

The 2023 Ford Mustang Mach-E has 6 safety recalls and 129 owner complaints on file with NHTSA. The most-reported problem area is electrical system (54 complaints).

Recalls6safety recalls

Complaints129filed by owners

Crashes · fires10 · 1reported in complaints

Injuries · deaths5 · 0reported in complaints

2023 Ford Mustang Mach-E in an NHTSA crash test — NHTSA crash test

Safety recalls

Electrical systemSep 9, 2026

Propulsion system › Traction battery › Management system/energy control module (bms/becm) › Software

Recall 26V58200086 vehicles

Problem: Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mache E vehicles that received a new Battery Energy Control Module (BECM) during a prior repair. The battery energy control module software may cause an incorrect state of charge to display in the vehicle, or lead to an increased risk of a high voltage battery fire after repeated DC Fast Charging cycles.
Risk: An inaccurate state-of-charge reading can lead to an unexpected loss of drive power, increasing the risk of crash. Additionally, a high voltage battery fire increases the risk of injury.
Fix: Dealers will update the BECM software, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 18, 2026. Additional letters will be sent once the remedy is available, anticipated in December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S68. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 9, 2026.

StructureJul 28, 2026

Exterior trim

Recall 26V48700086,543 vehicles

Problem: Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles. The rear side quarter window glass trim may be improperly secured, which can allow it to detach.
Risk: Detached trim pieces can create a road hazard, increasing the risk of a crash.
Fix: Dealers will inspect and replace the quarter window glass assemblies, as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 14, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S56. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 7, 2026.

Power trainJun 30, 2026

Driveline › Differential unit

Recall 26V41700042,784 vehicles

Problem: Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles. The rear differential pinion shaft may fracture.
Risk: Differential pinion shaft fracture may result in a loss of drive power, or unintended vehicle movement if the vehicle is in park without the parking brake applied, increasing the risk of a crash.
Fix: Dealers will repair or replace the rear differential assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 13, 2026. Additional letters will be sent once the remedy is available, anticipated in late December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S50.

Electrical systemJun 13, 2025

Body control module › Software

Recall 25V404000197,432 vehiclesopened after NHTSA action (ODI)

Problem: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Risk: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Fix: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.

Components: Electrical system › Body control module › Software; Latches/locks/linkages › Doors › Latch

Back over preventionMay 9, 2025

Software

Recall 25V3150001,076,138 vehiclesopened after NHTSA action (ODI)

Problem: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

VisibilityAug 9, 2024

Windshield wiper/washer › Motor

Recall 24V59400086,852 vehicles

Problem: Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.
Risk: Inoperative windshield wipers can reduce visibility in certain conditions, increasing the risk of a crash.
Fix: Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Owner notification letters were mailed on December 6, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S51.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2023 Ford Mustang Mach-E BEV SUV AWD

OverallNot Rated

Frontal crash	Not Rated
Side crash	★★★★★
Rollover	★★★★★
Rollover risk	8.6%

Forward collision warning: Standard & Optional · Lane departure warning: Standard

2023 Ford Mustang Mach-E BEV SUV RWD

OverallNot Rated

Frontal crash	Not Rated
Side crash	★★★★★
Rollover	★★★★★
Rollover risk	9.5%

Forward collision warning: Standard & Optional · Lane departure warning: Standard

2023 Ford Mustang Mach-E NHTSA side crash test — NHTSA side barrier crash test

2023 Ford Mustang Mach-E NHTSA side pole crash test — NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Range & efficiency

Mustang Mach-E RWD EV

247mi range

Efficiency	32.7 kWh/100 mi
MPGe city / hwy / comb	110 / 96 / 103
Charge time (240 V)	8.1 h

Automatic (A1) · Rear-Wheel Drive · about $750/year to charge

Mustang Mach-E RWD LFP EV

250mi range

Efficiency	33.3 kWh/100 mi
MPGe city / hwy / comb	107 / 95 / 101
Charge time (240 V)	7.4 h

Automatic (A1) · Rear-Wheel Drive · about $750/year to charge

Mustang Mach-E RWD Extended EV

310mi range

Efficiency	34 kWh/100 mi
MPGe city / hwy / comb	105 / 92 / 99
Charge time (240 V)	10.2 h

Automatic (A1) · Rear-Wheel Drive · about $750/year to charge

MUSTANG MACH-E CAL RT 1 ER AWD EV

312mi range

Efficiency	34.3 kWh/100 mi
MPGe city / hwy / comb	105 / 91 / 98
Charge time (240 V)	10.1 h

Automatic (A1) · All-Wheel Drive · about $750/year to charge

Mustang Mach-E AWD EV

224mi range

Efficiency	36.3 kWh/100 mi
MPGe city / hwy / comb	99 / 86 / 93
Charge time (240 V)	8 h

Automatic (A1) · All-Wheel Drive · about $800/year to charge

Mustang Mach-E AWD Extended EV

290mi range

Efficiency	36.8 kWh/100 mi
MPGe city / hwy / comb	97 / 85 / 92
Charge time (240 V)	10 h

Automatic (A1) · All-Wheel Drive · about $850/year to charge

Mustang Mach-E GT EV

270mi range

Efficiency	40.2 kWh/100 mi
MPGe city / hwy / comb	90 / 77 / 84
Charge time (240 V)	10.3 h

Automatic (A1) · All-Wheel Drive · about $900/year to charge

Mustang Mach-E GT Performance EV

260mi range

Efficiency	41 kWh/100 mi
MPGe city / hwy / comb	90 / 77 / 82
Charge time (240 V)	10.1 h

Automatic (A1) · All-Wheel Drive · about $900/year to charge

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem area	Complaints	Crashes	Fires	Injuries	Typical mileage*
Electrical systemInstrument panel › Speedometer/odometer; 12v/24v/48v battery	54	0	1	0	15,000 mi
Forward collision avoidanceAutomatic emergency braking; Warnings	32	8	0	2	15,000 mi
Unknown or other	27	3	0	2	—
Power train	24	0	0	0	—
Service brakes	22	2	0	1	—
Vehicle speed control	12	1	0	0	—
Fuel/propulsion system	12	1	0	0	—
Lane departureAssist; Blind spot detection	9	2	0	2	—
Engine	8	1	0	0	—
Steering	7	2	0	2	—
StructureBody; Frame and members › Underbody shields	6	0	0	0	—
Air bags	5	2	0	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Electrical system
Sensors constantly list as failed. Makes the automated functions unusable. Paid for these features and they don't work over half the time. Also the JUN 30, 2026 recall is still not fixable. That's nearly 5 months of no serviceable fix. Manufacturer Recall Number26S50 NHTSA Recall Number26V417 Recall StatusRecall Incomplete, remedy not yet available
Oct 24, 2026
Structure › Body
Exterior Paint Blistering consistent with tsb 25-2189
May 14, 2026
Structure › Body
The spot welds holding the driver side front door check strap (the thing that keeps the door from opening too far) have failed on a 3 year old Mustang Mach E GT (2023 model year) with 45,000 miles on it and no corrosion on the door. You are more than welcome to look at the failure or I can send you pictures. The safety issue is that this is the only thing keeping the door from opening too far and damaging the hinges that could prevent the door from closing. I don't want this failure to be reproduced as my other doors seem okay. The spot weld failure on my car hasn't been inspected, but there are numerous Mach E doors with the same issue, but Ford won't issue a recall or a TSB like they did…
Sep 7, 2026
Visibility/wiper
recall still not fixed from 2024
Oct 13, 2026
Unknown or other
OTA software updates are unable to be recieved and I cannot set the auto update option to on. Since the vehicle is basically a computer on wheels, this is a serious safety concern. All functions rely on the computer which in turn relies on the software updates.
Oct 1, 2026
Electrical system
I am reporting a recurring safety defect involving my 2023 Ford Mustang Mach-E Premium. The defect appears to involve the high-voltage battery system, powertrain system, and High Voltage Battery Junction Box (HVBJB). The vehicle and related components are available for inspection upon request. My vehicle experienced failures on May 28, 2026, June 25, 2026, and October 1, 2026. Prior to each failure, the vehicle displayed "High Voltage Battery Warning" and "Powertrain Malfunction/Reduced Power" messages. Following these warnings, the vehicle became completely inoperable and would not start. This has now occurred three times, indicating a recurring defect rather than an isolated incident.…
May 28, 2026
Electrical system
On almost all Mustang Mach-E vehicles, a loose or faulty cable connection which runs to the forward facing camera in the rear-view mirror housing causes error messages to suddenly display on the dashboard screen. Generally, the driver will receive a "Front Camera Fault â Service Required" error message, in addition to a "Pre-Collision Assist Not Available" error message, also followed by an error message indicating that lane centering is also no longer functioning. All of this occurs after the vehicle travels over a harsh imperfection/bump in the road pavement, or in my case, every time I drive over railroad track crossings. I have seen so many reports of owners receiving this exact same…
Sep 22, 2026
Power train
See attached document for complaint.
Jul 23, 2026

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations

Collisions Involving Ford BlueCruiseOpen
On April 25, 2024, NHTSAâs Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the incidents, NHTSA scoped the investigation to 2021-2024 Mustang Mach-E vehicles equipped with BlueCruise. In June 2024, ODI sent an Information Request (IR) letter to Ford requiring that it provide certain information pertaining to crashes, non-crash reports, and technical specifications that relate to BlueCruise, as well as other Ford partial driving automation systems that offer lane and speed maintenance. In its response to ODIâs IR, Ford stated that there are 2,539,962 Ford and Lincoln…
EA25001 · opened Jan 17, 2025
Collisions Involving Ford BlueCruiseClosed
On April 25, 2024, NHTSAâs Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the incidents, NHTSA scoped the investigation to 2021-2024 Mustang Mach-E vehicles equipped with BlueCruise. In June 2024, ODI sent an Information Request (IR) letter to Ford requiring that it provide certain information pertaining to crashes, non-crash reports, and technical specifications that relate to BlueCruise, as well as other Ford partial driving automation systems that offer lane and speed maintenance. In its response to ODIâs IR, Ford stated that there are 2,539,962 Ford and Lincoln…
PE24012 · opened Apr 25, 2024 · closed Jan 17, 2025