CarRecordBook

Model year record

2013 Ford Transit Connect recalls & problems

The 2013 Ford Transit Connect has 4 safety recalls and 32 owner complaints on file with NHTSA. The most-reported problem area is power train (7 complaints).

Recalls4safety recalls
Complaints32filed by owners
Crashes · fires3 · 0reported in complaints
NHTSA overall2 ★crash-test stars
2013 Ford Transit Connect in an NHTSA crash test
NHTSA crash test

Safety recalls

Power trainJun 10, 2022

Shift linkage/cable/rod

Recall 22V4130002,925,968 vehicles

Problem
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Fix
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

Components: Power train › Shift linkage/cable/rod; Power train › Automatic transmission › Gear position indication (prndl)

Power trainMay 24, 2021

Shift linkage/cable/rod

Recall 21V376000192,080 vehicles

Problem
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Fix
Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

Components: Power train › Shift linkage/cable/rod; Power train › Automatic transmission › Gear position indication (prndl)

Engine and engine coolingMar 27, 2017

Engine

Recall 17V209000208,584 vehicles

Problem
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
Risk
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Fix
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Equipment adaptive/mobilityNov 5, 2014

Equipment adaptive/mobility

Recall 14V70600034 vehiclesopened after NHTSA action (ODI)

Problem
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Fix
Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2013 Ford Transit Connect VAN FWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk25.6%
2013 Ford Transit Connect NHTSA side crash test
NHTSA side barrier crash test
2013 Ford Transit Connect NHTSA side pole crash test
NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Transit Connect Van

23mpg combined
City / highway21 / 27 mpg
FuelRegular Gasoline

2 L · 4 cyl · Automatic 4-spd · Front-Wheel Drive · about $2,900/year to fuel

Transit Connect Wagon FWD

23mpg combined
City / highway22 / 26 mpg
FuelRegular Gasoline

2 L · 4 cyl · Automatic 4-spd · Front-Wheel Drive · about $2,900/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Power train710037,500 mi
Engine500035,350 mi
StructureBody4000—
Service brakes3100—
Electrical system3000—
Electronic stability control (esc)300015,800 mi
Unknown or other2000—
Vehicle speed control2000—
Exterior lighting2100—
Air bags1100—
Visibility/wiper1000—
Wheels1000—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.