*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Service brakes, hydraulic
The contact owns a 2020 Ford Transit Connect. The contact stated that while attempting to pull into a parking lot, the brakes locked up. There was no warning light illuminated. The contact stated that several attempts were made to forcefully engage and unlock the brakes. After restarting the vehicle, there was a burning odor coming from the brakes. The contact stated that the brakes slowly released after the vehicle was turned off. The vehicle was taken to the dealer, where it was diagnosed and determined that the valve assembly modulator had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately…
Sep 1, 2026 · 61,484 milesElectrical system
Intermittent Electronic issues are: 1) Rear view backup camera malfunction. Works sporadically. Camera some times clear as bell, and stays on when in drive moving forward. Other days camera fails to blue screen, then turns gray with message that camera is unavailable, contact dealership. Defect is not currently not listed for this vehicle as a recall. Definite safety hazard with camera staying on when vehicle is in drive and moving forward. 2) Auto start, stop feature was functioning when vehicle was purchased November of 2025, but as of April 2026, system began to turn itself on and off, no longer can be activated or deactivated via command button on console.
Apr 4, 2026Unknown or other
The windsheild is not properly sealed. It has caused water to leak into the vehicle. The water leaking in has caused electrical problems with the radio and backup camera. Also causing mold inside the vehicle.
Feb 16, 2026Service brakes
ABS Hydraulic control unit pump malfunction. vehicles brakes locked up on the highway and could of caused an accident. this is a known and common issue with these vans. this type of thing shouldnt happen my vehicle has only has 67,000 miles on it. I have seen other report this issue with less miles than that. vehicle is now having the unit replaced.
Apr 29, 2026Visibility
The contact owns a 2020 Ford Transit Connect. The contact stated that while driving in a rainstorm, rainwater poured into the vehicle from the front passengerâs side windshield. The vehicle was taken to the local Satellite Auto Glass repair shop, and it was discovered that the front windshield adhesive had failed, causing the passengerâs side front windshield to become unsecured. The contact was advised that the windshield needed to be replaced. The vehicle was not yet repaired. The contact stated that several electrical features were damaged due to the water, including the audible warnings and 911 assist from the inoperable Bluetooth. The local dealer and manufacturer were notified of…
Jan 6, 2026 · 189,000 milesVisibility/wiper
Water leaking through front windshield. Internet shows there is a recall for improper adhesive of windshield on 2020 Transit Connect but when my 2020 Transit Connect VIN Nm0ls6e25l1446922. Was taken to Ford dealership they are advising there is no recall on my vehicle.
Dec 22, 2025Unknown or other
I started experiencing a sluggishness and jerking sensation upon acceleration. I took my van to Starling Ford who diagnosed it to be a transmission issue. An estimate was given for either replacing or repairing the transmission. Shock. I took the van to Premier Auto Care, for a second opinion. They then referred me to Quality Transmission after driving the van. I asked Ford for some assistance since the quote was so much and it was out of warranty at 60,784 miles due to "wear and tear". After about a week, Ford responded with $5,984.37. I decided to have Quality Transmission replace the transmission after hearing from 2 mechanics that they had seen other Ford Transit Connect vans, with more…
Oct 1, 2025Power trainCrash
Transmission failure in my 2.0L Ford Transit Connect at approximately 94,000 miles. When I shift into reverse, the van sometimes drives forward instead of backing up â as if the transmission is confused or stuck in the wrong gear. Over time, reverse completely stopped working altogether. Additionally, after coming to a full stop (such as at a red light), the van occasionally stalls or becomes unresponsive when pressing the gas pedal. This creates dangerous situations in traffic. All recommended maintenance has been done on time, including a full transmission flush performed by a Ford dealer at around 80,000 miles. There were no warning lights or error messages before the issue began.…
Jul 16, 2025
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.