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Model year record

2014 Ford Transit Connect recalls & problems

The 2014 Ford Transit Connect has 15 safety recalls and 128 owner complaints on file with NHTSA. The most-reported problem area is structure (28 complaints).

Recalls15safety recalls
Complaints128filed by owners
Crashes · fires3 · 1reported in complaints
NHTSA overall5 ★crash-test stars
2014 Ford Transit Connect in an NHTSA crash test
NHTSA crash test

Safety recalls

Latches/locks/linkagesJul 21, 2023

Doors › Latch

Recall 23V502000112,225 vehicles

Problem
Ford Motor Company (Ford) is recalling certain 2014-2016 Transit Connect vehicles. The front door latch pawl may crack and prevent the door from latching.
Risk
An unlatched door can open while driving, increasing the risk of injury.
Fix
Dealers will inspect and replace the front door latches as necessary, free of charge. Owner notification letters were mailed February 2, 2024. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 23S36.
Power trainJun 10, 2022

Shift linkage/cable/rod

Recall 22V4130002,925,968 vehicles

Problem
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Fix
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

Components: Power train › Shift linkage/cable/rod; Power train › Automatic transmission › Gear position indication (prndl)

VisibilityDec 16, 2021

Fixed panaramic roof/sky light assembly

Recall 21V977000311 vehicles

Problem
Ford Motor Company (Ford) is recalling certain 2014 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body, which may result in the panel separating from the vehicle.
Risk
Panoramic roof panel separation while driving can increase the risk of an injury or crash.
Fix
Dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. This recall is an expansion of NHTSA recall number 16V-695. Owner notification letters were mailed January 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S35.
Power trainMay 24, 2021

Shift linkage/cable/rod

Recall 21V376000192,080 vehicles

Problem
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Fix
Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

Components: Power train › Shift linkage/cable/rod; Power train › Automatic transmission › Gear position indication (prndl)

Latches/locks/linkagesJun 8, 2020

Doors › Latch

Recall 20V3310002,147,323 vehiclesopened after NHTSA action (ODI)

Problem
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Fix
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
VisibilityMay 8, 2020

Sun/moon roof assembly

Recall 20V2600005,088 vehicles

Problem
Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.
Risk
If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.
Fix
Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S22.
Engine and engine coolingMar 27, 2017

Engine

Recall 17V209000208,584 vehicles

Problem
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
Risk
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Fix
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
VisibilitySep 27, 2016

Sun/moon roof assembly

Recall 16V695000887 vehicles

Problem
Ford Motor Company (Ford) is recalling certain model year 2014 Transit Connect vehicles manufactured October 4, 2013, to July 14, 2014 and equipped with a Panoramic Fixed-Glass Vista roof. The panoramic roof panel may have an inadequate bond to the vehicle, possibly resulting in the panel separating from the vehicle.
Risk
If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of a crash.
Fix
Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Owner notification letters were mailed on January 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S35.
Latches/locks/linkagesSep 6, 2016

Doors › Latch

Recall 16V6430002,046,297 vehiclesopened after NHTSA action (ODI)

Problem
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Fix
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Electrical systemJun 24, 2015

Instrument cluster/panel

Recall 15V406000184,519 vehicles

Problem
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Risk
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Fix
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Seat beltsJan 30, 2015

Front › Anchorage

Recall 15V05000016,091 vehicles

Problem
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Transit Connect vehicles manufactured November 6, 2013, to September 20, 2014. In the affected vehicles, the upper seat belt bolts may have been improperly torqued, allowing them to loosen over time.
Risk
If the seat belt anchorage fasteners loosen over time, there is an increased risk of personal injury in the event of a crash.
Fix
Ford will notify owners, and dealers will replace the original seatbelt fasteners with properly torqued fasteners, free of charge. The recall began March 26, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S03.
Fuel system, gasolineJan 9, 2015

Delivery › Fuel pump

Recall 15V00500054,543 vehicles

Problem
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Risk
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Fix
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
StructureDec 5, 2014

Body › Door

Recall 14V77700019,825 vehicles

Problem
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Transit Connect cargo vans manufactured August 9, 2013, to September 20, 2014. The affected vehicles are equipped with sliding door panels that may have an improper bond strength between the plastic panel and paint primer. This could cause the door panel to separate from the vehicle while driving.
Risk
If the plastic sliding door panel separates while driving, it can increase the risk of a vehicle crash.
Fix
Ford will notify owners, and dealers will reinstall the panel with proper materials, free of charge. The recall began January 28, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S26.
Fuel system, gasolineNov 5, 2014

Delivery › Hoses, lines/piping, and fittings

Recall 14V70300025,238 vehicles

Problem
Ford Motor Company (Ford) is recalling certain model year 2014 Transit Connect vehicles manufactured August 1, 2013, to July 10, 2014. In the affected vehicles, the fuel and vapor lines may have been incorrectly installed in the engine compartment, allowing the two lines to make contact.
Risk
Contact between the two lines may result in abrasion and a fuel leak. A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix
Ford has notified owners, and dealers will inspect the fuel line routing. If the fuel line has been routed incorrectly, it will be replaced and routed correctly. These repairs will be made free of charge. The recall began on November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S24.
EquipmentJul 2, 2014

Other › Labels

Recall 14V406000368 vehicles

Problem
Ford Motor Company (Ford) is recalling certain model year 2014 Transit Connect vehicles manufactured March 1, 2014, through May 15, 2014. The affected vehicles may have a brake reservoir cap that does not have the required text advising owners which brake fluid the vehicle uses. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 135, "Light Vehicle Brake Systems."
Risk
Without the correct brake reservoir label on the cap someone may add the wrong brake fluid, causing damage to the brake system seals, resulting in brake fluid leaks, lengthened stopping distances and increasing the risk of a crash.
Fix
Ford has notified owners. Dealers will replace the brake reservoir cap with a correct one, free of charge. The recall began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14C06.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2014 Ford Transit Connect Wagon FWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk17.9%

2014 Ford Transit Connect VAN FWD

OverallNot Rated
Frontal crash★★★★★
Side crash★★★★★
RolloverNot Rated
2014 Ford Transit Connect NHTSA side crash test
NHTSA side barrier crash test
2014 Ford Transit Connect NHTSA side pole crash test
NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Transit Connect Van 2WD

25mpg combined
City / highway22 / 29 mpg
FuelRegular Gasoline

1.6 L · 4 cyl · Automatic (S6) · Front-Wheel Drive · about $2,700/year to fuel

Transit Connect Van 2WD

24mpg combined
City / highway21 / 28 mpg
FuelRegular Gasoline

2.5 L · 4 cyl · Automatic (S6) · Front-Wheel Drive · about $2,800/year to fuel

Transit Connect Wagon FWD

24mpg combined
City / highway22 / 29 mpg
FuelRegular Gasoline

1.6 L · 4 cyl · Automatic (S6) · Front-Wheel Drive · about $2,800/year to fuel

Transit Connect Wagon FWD

23mpg combined
City / highway20 / 28 mpg
FuelRegular Gasoline

2.5 L · 4 cyl · Automatic (S6) · Front-Wheel Drive · about $2,900/year to fuel

Transit Connect Wagon LWB FWD

23mpg combined
City / highway20 / 27 mpg
FuelRegular Gasoline

2.5 L · 4 cyl · Automatic (S6) · Front-Wheel Drive · about $2,900/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
StructureBody2800036,500 mi
Unknown or other2410124,775 mi
Electrical systemInstrument cluster/panel; Horn1900049,384 mi
Latches/locks/linkagesDoors › Latch1400093,500 mi
Power train1200043,000 mi
Fuel/propulsion system1101069,950 mi
Engine801071,471 mi
Exterior lightingHeadlights700050,000 mi
Visibility/wiper700045,000 mi
Steering700086,000 mi
Back over preventionSensing system › Camera4101—
VisibilityDefroster/defogger/hvac system3000—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations