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Model year record

2002 Ford Windstar recalls & problems

The 2002 Ford Windstar has 9 safety recalls and 1,353 owner complaints on file with NHTSA. The most-reported problem area is service brakes, hydraulic (338 complaints).

Recalls9safety recalls
Complaints1,353filed by owners
Crashes · fires45 · 48reported in complaints
Injuries · deaths53 · 1reported in complaints
2002 Ford Windstar in an NHTSA crash test
NHTSA crash test

Safety recalls

SuspensionSep 29, 2015

Rear › Axle › Non-powered axle assembly

Recall 15V608000283,413 vehicles

Problem
Ford Motor Company (Ford) is recalling certain model year 1998-2003 Windstar vehicles manufactured September 2, 1997, to July 3, 2003. The affected vehicles were previously remedied to safeguard against the rear axle cracking from corrosion, however, the remedy brackets may have been misinstalled. The incorrect bracket installations may limit the effectiveness of the service repair for NHTSA recalls 10V-385, 12V-193, and 12V-195.
Risk
If the brackets were not installed properly, the rear axle may fracture, affecting the vehicle handling and increasing the risk of a crash.
Fix
Ford will notify owners, and dealers will inspect the brackets to verify their proper installation. If a bracket is found to have been misinstalled, the rear axle will be replaced. These repairs will be performed free of charge. The began on October 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S27.
SuspensionMay 3, 2012

Front › Control arm

Recall 12V19400023,000 vehicles

Problem
FORD IS RECALLING CERTAIN MODEL YEAR 1999-2003 WINDSTAR VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATE OF VIRGINIA. CORROSION-RELATED FRACTURES OF THE FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS AND BODY MOUNT ATTACHMENTS MAY OCCUR.
Risk
A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET MAY RESULT IN A LOWER CONTROL ARM SEPARATION. A SEPARATION OF BOTH FRONT SUBFRAME REAR BODY MOUNTS MAY RESULT IN SEPARATION OF THE STEERING INTERMEDIATE SHAFT. EITHER CONDITION COULD RESULT IN SIGNIFICANT LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.
Fix
DEALERS WILL INSPECT BOTH FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS AND BOTH BODY MOUNT ATTACHMENTS AT THE REAR OF THE FRONT SUBFRAME AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 18, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
SuspensionMay 3, 2012

Rear › Axle › Non-powered axle assembly

Recall 12V1950009,192 vehicles

Problem
FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, REGISTERED IN PUERTO RICO. DUE TO INCREASED STRESSES CAUSED BY HIGH CYCLES OF TORSIONAL LOADING, SPECIFIC TO THIS MARKET, THE REAR AXLE CAN CRACK.
Risk
A FRACTURED AXLE MAY RESULT IN A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Fix
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND INSTALL A REINFORCEMENT BRACKET ON THE REAR AXLE OR REPLACE THE AXLES, AS NECESSARY. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE RECALL BEGAN ON JUNE 1, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Power trainMay 3, 2012

Axle assembly

Recall 12V19300027,000 vehicles

Problem
FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN VIRGINIA. OVER TIME, CORROSION CAN WEAKEN THE REAR AXLE MAKING IT SUSCEPTIBLE TO TORSIONAL STRESS. CORROSION AND STRESS CAN LEAD TO CRACKS WHICH, IF UNDETECTED, CAN INCREASE AND RESULT IN A COMPLETE FRACTURE OF THE AXLE.
Risk
A FRACTURED AXLE CAN AFFECT VEHICLE HANDLING AND INCREASE THE RISK OF A CRASH.
Fix
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND INSTALL REAR AXLE REINFORCEMENT BRACKETS, OR REPLACE THE AXLES, AS NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON JUNE 19, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
StructureJan 26, 2011

Frame and members › Underbody shields

Recall 11V030000425,288 vehiclesopened after NHTSA action (ODI)

Problem
FORD IS RECALLING CERTAIN MODEL YEAR 1999-2003 WINDSTAR VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, UTAH, VERMONT, WEST VIRGINIA, AND WISCONSIN. A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET MAY RESULT IN A LOWER CONTROL ARM SEPARATION. A SEPARATION OF BOTH FRONT SUBFRAME REAR BODY MOUNTS MAY RESULT IN SEPARATION OF THE STEERING INTERMEDIATE SHAFT.
Risk
THIS COULD RESULT IN REDUCED STEERING CONTROL INCREASING THE RISK OF A CRASH.
Fix
DEALERS WILL INSPECT BOTH FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS, AND BOTH BODY MOUNT ATTACHMENTS AT THE REAR OF THE FRONT SUBFRAME, AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. IF REPAIRS CANNOT BE MADE TO A VEHICLE, FORD WILL OFFER TO REPURCHASE THE VEHICLE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 21, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
SuspensionAug 26, 2010

Rear › Axle › Non-powered axle assembly

Recall 10V385000492,650 vehiclesopened after NHTSA action (ODI)

Problem
FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997 THROUGH FEBRUARY 28, 2003 AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. AFTER MANY YEARS OF VEHICLE SERVICE IN THESE AREAS, CORROSION CAN WEAKEN THE REAR AXLE, MAKING IT SUSCEPTIBLE TO TORSIONAL STRESS. CORROSION AND STRESS CAN LEAD TO CRACKS WHICH IF UNDETECTED CAN PROPAGATE AND RESULT IN A COMPLETE FRACTURE OF THE AXLE.
Risk
A FRACTURED AXLE CAN AFFECT VEHICLE HANDLING AND INCREASE THE RISK OF A CRASH.
Fix
AS PARTS BECOME AVAILABLE, DEALERS WILL INSPECT AND IF NECESSARY INSTALL THE REAR AXLE REINFORCEMENT BRACKETS FREE OF CHARGE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Vehicle speed controlOct 13, 2009

Vehicle speed control

Recall 09V3990004,500,000 vehiclesopened after NHTSA action (ODI)

Problem
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Risk
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
Fix
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Fuel system, gasolineJun 13, 2006

Fuel system, gasoline

Recall 06E05600058,640 vehicles

Problem
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Risk
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Fix
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
SeatsNov 6, 2003

Mid/rear assembly

Recall 03V459000257,119 vehicles

Problem
CERTAIN MINIVANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." DURING TESTING, A THIRD ROW BENCH FLOOR-TO-SEAT LATCH RELEASED BEFORE THE STRENGTH REQUIREMENT WAS MET. IDENTICAL LATCHES ARE USED IN THE SECOND ROW OF SEATS.
Risk
IF THE LATCHES ON TH4E SECOND OR THIRD ROW SEATS OF THE VEHICLE RELEASE IN A CRASH, THE POTENTIAL FOR OCCUPANT INJURY IS INCREASED.
Fix
DEALERS WILL REPLACE THE SEAT-TO-FLOOR LATCHES ON THE SECOND AND THIRD ROW OF SEATS. OWNER NOTIFICATION BEGAN ON NOVEMBER 21, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2002 Ford Windstar w/SAB

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

2002 Ford Windstar

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated
2002 Ford Windstar NHTSA side crash test
NHTSA side barrier crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Windstar FWD Cargo Van

18mpg combined
City / highway16 / 21 mpg
FuelRegular Gasoline

3.8 L · 6 cyl · Automatic 4-spd · Front-Wheel Drive · about $3,700/year to fuel

Windstar FWD Wagon

18mpg combined
City / highway16 / 21 mpg
FuelRegular Gasoline

3.8 L · 6 cyl · Automatic 4-spd · Front-Wheel Drive · about $3,700/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Service brakes, hydraulicAntilock/traction control/electronic limited slip; Antilock/traction control/electronic limited slip › Abs warning light338518389,000 mi
SuspensionRear; Rear › Axle › Non-powered axle assembly282774133,000 mi
Electrical systemInstrument cluster/panel; Wiring2652201100,000 mi
Service brakes233320112,000 mi
Vehicle speed controlCruise control; Accelerator pedal147413592,500 mi
StructureFrame and members; Body104709114,356 mi
Power trainAxle assembly; Automatic transmission99612113,400 mi
Service brakes, electric8302088,000 mi
Unknown or other43210120,000 mi
Air bagsFrontal; Frontal › Sensor/control module381902280,750 mi
SteeringHydraulic power assist › Pump; Linkages › Tie rod assembly35703105,000 mi
Exterior lightingBrake lights; Headlights30000101,000 mi

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations