*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Unknown or other
The display is peeling internally/has spiderweb cracks such that it is not viewable and the backup camera display function is therefore unclear. In addition, the system randomly changes radio stations OR TURNS ON AND PLAYS RANDOM MUSIC. ALL OF THIS FEELS UNSAFE.
Oct 1, 2026Exterior lighting
Many modern trucks, SUVs, and cars use LED headlights that are excessively bright and create dangerous glare. When approaching these vehicles from the opposite direction, the headlights can be blinding â similar to having a flashlight shined directly into your eyes â causing temporary loss of visibility. The glare also affects drivers traveling in the same direction, as the intense light reflects sharply off rearâview and side mirrors. This creates a persistent distraction and makes it difficult to maintain safe awareness of the road. This issue is widespread across many vehicle types and appears to be related to the brightness and mounting height of LED headlights, especially on…
Apr 15, 2026Fuel/propulsion system
Anytime the tank was filled with gas there was a strong smell of gasoline vapors that persisted for several days. The car was a few months past its warranty on emissions issues and so I was charged about $1500 to replace a cracked fuel pump and fuel vent that was stuck open. The mechanic also said that the check engine light should have warned me about the problem but that neither the dashboard light nor his diagnostic equipment was triggered by the defect. He suspects the car's computer is programmed to avoid drawing attention to the problem. Had the light been working I would likely have caught the problem while it was still under warranty.
Jul 29, 2025Electrical system
Repeated instances of the Mazda Infotainment system making changes randomly without any user input while driving. Repeated instances of the navigation system freezing, going black, rebooting while driving.
Jul 28, 2025Unknown or other
The original OEM radio in my Mazda has been experiencing persistent ghost touch issues, making it incredibly frustrating to use. The screen often registers inputs without me touching it, leading to random changes in volume, station selections, and menu navigation. As a result, I find myself unable to rely on my radio for music or navigation, which significantly detracts from my driving experience. Iâm considering possible solutions, but for now, it's an inconvenience that I can't overlook.
Jul 25, 2025Unknown or other
1. What component or system failed or malfunctioned, and is it available for inspection upon request? -> Infotainment display has "ghost touch" issue. Infotainment starts acting up on its own without driver input. It changes radio station automatically, places a call randomly, disconnects call randomly. This is caused by the touchscreen digitizer, the display lens of poor quality which leads to webbing or cracking on the inside. This leads to loss of touch and ghost touch issue 2. How was your safety or the safety of others put at risk? -> It is distracting to the driver when the radio station is switch automatically. It sometimes freaks me out. When the infotainment places call to someone…
Jan 1, 2023Unknown or other
The screen that displays the backup camera image has an issue that makes it difficult to see the backup camera feed clearly. The screen appeared like this unexpectedly when I returned to my car after a work day. The only warning was a malfunction of the screen's touch function for the last several months.
Jul 7, 2025Unknown or other
The infotainment screen in my Mazda 3 will act as if buttons are being pressed without buttons actually being pressed. It a distraction and unsafe. I've noticed that other Mazdas had issues with this as well and were given extended warranties to fix this problem. Why not the 2017 Mazda 3? I talked to a mechanic about fixing it and it's very expensive yet it's a widespread Mazda problem. Someone is going to crash because of this.
Jun 13, 2025
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
