*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Seat belts
Driverâs side seat belt would not retract.
Jul 31, 2026Visibility/wiper
The driver-side sun visor has suffered an internal mechanical failure where the internal plastic tension components have cracked under normal use. As a direct result, the sun visor will not stay up and randomly drops down completely unprompted while the vehicle is in motion. This creates an immediate, sudden, and dangerous visibility hazard by blocking my forward view of the road while driving.Mazda has formally recognized this specific engineering defect across 2019â2025 Mazda 3 vehicles in Technical Service Bulletin (TSB) MC-11016209-0001, explicitly stating that the internal stay components crack. However, because Mazda has only issued a TSB and not a safety recall, out-of-warranty…
Jun 28, 2026Air bags
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The airbag system, specifically the curtain airbags and related airbag control components, malfunctioned by deploying spontaneously without any collision or impact. The vehicle and deployed airbags are still available and can be inspected upon request. 2. How was your safety or the safety of others put at risk? The spontaneous deployment of all four curtain airbags created an immediate safety hazard. Airbag deployment can cause injury, disorientation, or loss of control, especially if it occurs unexpectedly. Although the vehicle was stationary at the time, deployment without warning posed a…
Nov 5, 2025Unknown or other
Driver side door handle failed. Cannot enter or exit through driver side door. If something were to happen that we need to get out in an emergency situation we cannot exit through the driver side door. No damage occurred. Just stopped working
Oct 1, 2025Service brakes
To whom it may concern, I was on a back road late in the evening not far from home [XXX] and a small deer ran into the road. I needed to brake to avoid hitting the deer. After breaking, a Brake System Malfunction warning message and i-ACTIVESENSE System Malfunction warning illuminated on my dashboard. I brought the car to a Mazda dealership the next morning. The technician determined that the brake fluid level sensor became stuck, requiring replacement of the brake fluid reservoir and the brake fluid level sensor. What failed: The repairs include replacement of the Brake Fluid Reservoir and the Brake Fluid Level Sensor. This is the link to the dealer report [XXX] . No one other than the…
Jul 31, 2025Seat belts
The seat belt stopped retracting and no longer works, it was reported directly to the Mazda agency, but the warranty was not valid. The dealer said that the tensioners no longer work and the seat belt needs to be replaced.
Dec 23, 2024Seat belts
For the seat belt it does not retract back and there was no issue before. It suddenly stopped working and all of the seatbelt is out. This is a safety issue for anyone sitting in the front passenger seat. For the unknown part the button in the trunk to pull the back passenger seats down suddenly stopped working and no issues before then. Iâm more concerned with the seat belt because this is a huge safety concern and issue. The seatbelt does not retract at all, leaving it completely extended and unusable. This issue occurred without any prior incident, accident, or external damageâit simply stopped working. This failure poses a serious safety risk, as the seatbelt cannot properly…
Mar 13, 2023Air bags
A few weeks ago the following error message popped up on my dashboard: âAirbag Malfunction. Have vehicle inspectedâ. This message came and went intermittently whenever I had a passenger in the vehicle. I scheduled and appointment at my local Mazda dealership service center and in the meantime looked up the issue and found that it was extremely common and caused by a design flaw where the wire harness to the seat airbags was too short causing eventual failure. The issue was so prominent that Mazda even issued a service bulletin on how to fix it which included replacing the wire harness and adding extra security clips to help prevent future failure. So I get my car to the service center…
Dec 1, 2024
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.