The 2020 Mazda Mazda3 has 2 safety recalls and 32 owner complaints on file with NHTSA. The most-reported problem area is forward collision avoidance (24 complaints).
Recalls2safety recalls
Complaints32filed by owners
Crashes · fires0 · 0reported in complaints
Injuries · deaths0 · 0reported in complaints
2020 Mazda Mazda3 in an NHTSA crash test
Safety recalls
Service brakes, hydraulic › Foundation components › Disc › Caliper
NHTSA recall 20V346000 · Jun 12, 2020 · 24,037 vehicles
Problem: Mazda North American Operations (Mazda) is recalling certain 2020 CX-30 and Mazda3 vehicles. The front brake caliper mounting bolts may not have been tightened properly during assembly, possibly allowing the calipers to loosen.
Risk: Loose brake calipers can reduce braking performance or interfere with wheel rotation, affecting vehicle handling. Either of these scenarios can increase the risk of a crash.
Fix: Mazda will notify owners, and dealers will inspect the front brake caliper bolts, tightening them as necessary. If bolts are missing, the affected brake caliper will be replaced. Repairs will be performed free of charge. The recall began July 24, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4420F.
NHTSA recall 19V907000 · Dec 19, 2019 · 35,390 vehicles
Problem: Mazda North American Operations (Mazda) is recalling certain 2019-2020 Mazda3 vehicles. The Smart Brake System (SBS) can falsely detect an obstacle while driving, activating the automatic emergency braking system and suddenly stopping the vehicle.
Risk: Stopping the vehicle unexpectedly increases the risk of a crash.
Fix: Mazda will notify owners, and dealers will update the SBS software. In addition, vehicles with certain production dates will receive an instrument cluster software update or replacement and a replacement owner's manual. These repairs will be performed free of charge. The recall began February 14, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4219L.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
NHTSA side barrier crash testNHTSA side pole crash test
2020 Mazda Mazda3 5 HB AWD
Overall
★★★★★
Frontal crash
★★★★★
Side crash
★★★★★
Rollover
★★★★★
Rollover risk
10.1%
Forward collision warning: Standard · Lane departure warning: Standard
2020 Mazda Mazda3 4 DR AWD
Overall
★★★★★
Frontal crash
★★★★★
Side crash
★★★★★
Rollover
★★★★★
Rollover risk
10.1%
Forward collision warning: Standard · Lane departure warning: Standard
2020 Mazda Mazda3 5 HB FWD
Overall
★★★★★
Frontal crash
★★★★★
Side crash
★★★★★
Rollover
★★★★★
Rollover risk
10.1%
Forward collision warning: Standard · Lane departure warning: Standard
2020 Mazda Mazda3 4 DR FWD
Overall
★★★★★
Frontal crash
★★★★★
Side crash
★★★★★
Rollover
★★★★★
Rollover risk
10.1%
Forward collision warning: Standard · Lane departure warning: Standard
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Jun 28, 2026Fuel/propulsion system Low pressure fuel pump failure with 75,575 miles on odometer. Fuel pump completely seized. Car was parked at a retail location and would not start. Upon troubleshooting, mechanic was able to determine the low pressure pump was not delivering fuel. Pump was replaced. Faulty fuel pumps could lead to hazardous conditions as they are mounted within the fuel tank. I feel this is too early in the vehicles life for this component to have completely failed.
Dec 5, 2025Tires › Sidewall size 21545ZR18 93Y. replaced these oem tires with these from costco on feb 27 2025. in dec 5 2025 the tire developed a large bubble. miles bought was 27790. current miles 31212. per tire center steal belting was broken no signs of road hazard or other damage. the belt broke and rubber was stressed with " maybe a 1000 miles regaining before catastrophic failure." wear instrument showed they were literally showing new tires. states they were the 3rd michellin tires with dude wall bubbling that week. states could have caused severe accident. no warnings damage leaks or idicators. all maintenance and pressure follwed per manufacturing specs. tires are a danger to drivers even low miles to…
Sep 1, 2025Power train My Mazda3 began producing a chirp when shifting from 3rd to 4th gear (automatic transmission). The dealer stated that the car needed a new torque converter. At the time the car only 37,000 miles on it, quite low mileage for a torque converter to fail. Mazda has previously admitted to producing cars with faulty torque converters, as specified in Mazda TXXXXXX] ). While my car fit the description of both the problem and proposed fix, and also fell within the applicable models/VINs listed on the TSB, Mazda corporate HQ stated that my specific VIN was not covered by the TSB, and therefore the repair cost was my responsibility. Since the problem, solution, and general vehicle type are entirely…
Oct 8, 2025Suspension I pulled into the driveway (at about 5 mph) of my passenger's home, when a very loud, metallic pop occurred somewhere inside my vehicle. I could not discern the problem by visually inspecting the car. Upon returning to my home, I arranged for the dealership to inspect the car's suspension. They found that both rear springs had snapped off from their lower vehicle attachment points. At the time of the incident, my car was less than 6 years old and had approximately 62500 total miles. I had the dealership replace both rear springs and associated attachment hardware. Prior to this failure, the dealership had routinely inspected the suspension of my vehicle as part of PA annual inspections. I…
Aug 1, 2024Suspension TSB 02-003/24 Car front suspension bolts corroded and making metal on metal sounds during turning and braking
Jun 18, 2025Equipment › Other › Labels See attached document for complaint.
Jun 1, 2024Seat belts Passenger seat belt wonât retract and remains in a locked state.
Mar 12, 2024Electrical system Google search shows Mazda has common problem with their front sensing camera, people are reporting the issue for different Mazda models across the board for the last few years including newer models as well. My car display shows few malfunction warning messages. Following captured from MyMazda app. 1. Forward sensing camera malfunction. i-ACTIVESENSE advanced safety and driver support systems may not operate correctly. 2. High Beam Control System is disabled. Automatic switching between high and low beams is unavailable.
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.