*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Service brakes
This vehicle was subject to NHTSA Recall Number 19V003 involving failure of rear wheel speed sensors. The recall was completed by a dealer in April 2022 at 70,466 miles. At just under 90,000 miles in August 2026 a failure was indicated for the right rear wheel speed sensor. Error code C003A indicated on OBD-II scanner. This failure triggered ABS, ASR/ABS and EPS warning lights for functions including antilock braking, traction control and stability control. This also triggered a check engine light and speed control was disabled. The owners manual indicates a risk of accident. Dealer and MB says there is no additional warranty or action for the wheel speed sensor that repeatedly fails.
Aug 16, 2026Electronic stability control (esc)
The contact owns a 2012 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Number: 21V042000 (Electronic Stability Control) however, the part to do the recall repair was not yet available. The dealer was contacted, and it was confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.
Mar 1, 2021Unknown or other
WHEN STARTING THE VEHICLE IT MAY TAKE SEVERAL TIMES TURNING THE IGNITION SWITCH TO START THE VEHICLE.IT MAY START EACH TIME FOR WEEKS AND THEN YOU MIGHT TRY 30 TOMES BEFORE IT WOULD START AGAIN. IF ONE HAD AN EMERGENCY AND NEEDED TO FIND A DOCTOR QUICK YOU WOULD BE HOPING THAT IT WOULD START. I WOULD ENCOURAGE SOMEONE TO GOOGLE" WHY WANT MY SPRINTER START" ONE COULD SEE HOW WIDE SPEED THIS IS IN THE SPRINTER WORLD. THIS HAS HAPPEN SEVERAL TIMES FROM 2017-2021.
May 14, 2021Engine
THE CONTACT OWNS A 2012 MERCEDES-BENZ SPRINTER 3500. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO START UP AFTER MULTIPLE ATTEMPTS, WITHOUT WARNING. THE CONTACT CALLED SEVERAL UNKNOWN DEALERS AND WAS INFORMED THAT THE VEHICLE NEEDED TO BE DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,400.
Sep 1, 2017 · 11,400 milesVehicle speed control
ON OR ABOUT MARCH 11TH, I WENT TO MERCEDES BENZ OF 4000 N. MAIN STREET, GAINESVILLE FL. TO SCHEDULE AN APPOINTMENT FOR THE SAFETY RECALL NHTSA CAMPAIGN NUMBER 21V042000 ON MY 2012 SPRINTER 3500 ( VIN WDA PF4CA2C9519207,PRODUCTION DATE 04/12/2012). I MET WITH MICHAEL POTTEIGER, ASST. SERVICE MANAGER. TO MY DISMAY, MR. POTTEIGER INFORMED ME THAT THERE WAS NO SUCH RECALL AND THAT MERCEDES ADDRESSED THE ISSUE OF FAILED REAR WHEEL SPEED SENSORS BY EXTENDING THE WARRANTEE PERIOD. IN OTHER WORDS, THE SENSORS COULD ONLY BE REPLACED AFTER THEY FAILED. SINCE NHTSA PART 573 SAFETY RECALL REPORT 21V-042 DATED FEB 03, 2021 INDICATES THAT THE PLANNED DEALER NOTIFICATION DATE WAS FEB 22, 2021 THERE IS NO…
Mar 11, 2021 · 129,000 milesUnknown or other
I( HAVE OWNED THIS VEHICLE FOR 4 YEARS AND I CANNOT COUNT THE TIMES IT FAILED TO START. WHEN YOU TRIED TO START IT THE ENGINE NEVER WOULD TURN OVER.SOME TIMES I WOULD TRY TO START IT FOR DOZENS OF TIMES BEFORE THE ENGINE WOULD TURN OVER. THIS COULD BE S SERIOUS PROBLEM FOR SENIOR PEOPLE. I HAVE SEEN SEVERAL SIMILAR PROBLEMS ON THE SPRINTER FORUM. THE VEHICLE HAS NEVER FAILED TO START. IT MIGHT TAKE YOU 30 TIMES OR SOMETIMES IT STARTS ON THE FIRST TURN OF THE KEY
Feb 3, 2021 · 11,000 milesAir bagsCrash1 injury
MY SON CHRISTOPHER JOHN LEE HOWARD WAS IS TRAGIC ACCIDENT IN DALLAS ON SEPT 11,2020 AND DIED AS A RESULT SEVERE INJURIES INTERNAL INJURIES THAT LEAD TO MAJOR BLEEDING OF THE STOMACH AND UPPER TORSO.*DT*DT*JB
Sep 11, 2020Power train
THIS SPRINTER IS A WINNEBAGO 170X RV CONVERSION. ON MULTIPLE OCCASIONS SINCE BUYING THE VEHICLE IN 2016 WE HAVE EXPERIENCED A SUDDEN LOSS OF POWER WHILE DRIVING. THE ENGINE REMAINS ON BUT THE TRANSMISSION IS NOT ENGAGED. STOPPING THE VEHICLE AND RESTARTING CLEARS UP THE PROBLEM TEMPORARILY BUT IT WILL CONTINUE TO HAPPEN UNTIL A FAILING REAR SPEED SENSOR IS REPLACED. THE FIRST TIME THIS OCCURRED THE LOCAL MB DEALER REPLACED BOTH REAR SENSORS FREE OF CHARGE EVEN THOUGH THE VEHICLE WAS OUT OF WARRANTY. THE SECOND TIME A WHEEL SENSOR FAILED WE WERE FAR FROM HOME AND HAD TO DELAY OUR TRIP SEVERAL DAYS BEFORE THE CORRECT PART COULD BE INSTALLED. I HAVE ALSO FOUND IN REPAIR RECEIPTS FROM THE PRIOR…
Jul 10, 2020 · 25,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.