*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Engine
1. What component or system failed or malfunctioned, and is it available for inspection upon request?** The engine/internal engine components and fuel injection system failed. was stated in video that fuel injector looked fine. cylinder #2, including a burnt valve and damage to the top of the piston. The Mercedes-Benz dealership also stated that it was highly likely that the cylinder #2 potentially by becoming stuck wide open or developing a severely abnormal spray pattern. The failed engine and components may be available for inspection upon request, depending on the current repair status and whether the components have been retained. 2. How was your safety or the safety of others put at…
Jul 28, 2026Electrical systemFire
Unshielded rear-center generator exhaust pipe positioned with approx 12 in clearance above the ground, ignited the exterior of vehicle when generator operated, causing total loss. My safety as well as my pets was put at great risk due to this design and lack of shielding. The problem has not been reproduced of confirmed by dealer or independent service center, however the fact of such pipe getting hot, and nbeing related to the generator was recognized by the dealer. There were no warning lamps, warning stickers near the electronic start switch in the vehicle; no messages or other symptoms of the problem prior to the failure. The design foreseeably exposes owners to fire risk, given owners…
Oct 2, 2025Steering
Power steering return hose slipped off 1/2â and fluid leak. Has a recall, but not applicable to this vin. Although it appears to be effecting it? Secured line to best abilities.
Nov 1, 2024Latches/locks/linkages › Hood › Latch
The contact owns a 2016 Mercedes-Benz Sprinter 3500. The contact stated while driving approximately 65-70 MPH, the hood unintendedly opened, striking the windshield. The contact pulled to the side of the road and became aware that the latch screws had detached; however, the latch was still welded to the vehicle. The contact was able to clamp the hood down with a ratchet. The contact related the failure to NHTSA Campaign Number: 19V665000 (Latches/Locks/Linkages). The contact was referred by the Insurance provider to Safelite Auto Glass to have the windshield replaced. However, due to the damage done to the roof of the vehicle, the vehicle was not repaired. The vehicle had not been repaired.…
May 16, 2024 · 200,000 milesService brakes, air › Antilock › Abs warning lightCrash
The contact owns a 2016 Mercedes-Benz Sprinter 3500. The contact stated that while driving at 30 MPH, the ABS warning light and the electronic stability control warning lights illuminated. The contact also stated that the motorhome was making abnormal clunking sounds. The contact was able to continue to drive at less than 30 MPH. The manufacturer was notified of the failure and advised the contact that one of the wheels must have failed to patch the ground. The manufacturer advised the contact to turn the vehicle on and off three times using the ignition key for the warning lights to disappear. The contact stated that he did so and the warning lights and warning messages disappeared;…
Jan 3, 2022 · 2,000 milesVehicle speed control
trucks cut speed limit 65 to 10 normal highway i do understood %35 degrees slow down but its only %2 degrees uprise there is no power at engine rpm is shows less then 1 rpm and even if press the gas pedal all the way the truck does not accelerate like truck is lock right there very dangers any one drive back of me they are not accept that much speed change they are in dangers scarr to drive truck be couse same one get git back of truck and can get kill
Oct 4, 2021Electrical system
The contact owns a 2016 Mercedes-Benz Sprinter 3500. The contact stated that while driving, several unknown warning lights illuminated. The contact pulled over and restarted the vehicle. The contact received notification of NHTSA campaign number: 21V042000 (Electronic Stability Control) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 8,000. Parts distribution disconnect.
Aug 1, 2020 · 8,000 milesElectrical system
The NHTSA law requires that the recall be done on a timely manner . Mercedes benz is not doing this . The wheel sensor recall is being not being done in a timely manner by Mercedes benz. They are typically making appointments 1 month to 3 months out to do a recall that takes 40 minutes to accomplish. .They are purposely endangering sprinter RV owners by their untimely repair schedule.
Aug 19, 2021
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.