*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Air bags
The SRS malfunction light was on the dashboard. When I went to the dealership I was told that the wires were damaged under the seats. So I had the dealership do the repair. Then I was told that they had a known problem with the wires actually there was a recall stating the same issue. But since it wasnât showing up by the vin. Number they refused to do the repairs by a recall so I had to pay for the repairs. Iâm confused why the problem is actually what is in the recall why wouldnât it be fixed regardless if the vin number didnât show up as being faulty. When itâs the same issue. That they found.
Oct 20, 2026Service brakes
During a drive in an extended rain shower,the adaptive cruise control stopped working, and the accident avoidance system ceased to function, giving multiple warnings on the dashboard information system. It took 2 days to dry out and start functioning again.
May 14, 2025Service brakes
The emergency parking brake will not disengage. Renders vehicle immobile.
Nov 21, 2024Unknown or other
This report concerns the crosswind assistance function on a Mercedes Sprinter van. Whenever a crosswind is detected, vehicle will radically and unevenly apply brakes. In my case, it most often seems to apply the front driverâs side brake. This results in a sudden dive towards the braking wheel and an uncommanded dramatic slowing of the vehicle. This is unnerving to say the least, and cannot be safe when doing 70 mph on an interstate alongside a tractor trailer, with another behind me, as I was doing in southern Nevada the first time I experienced it. While this form asks for the date the incident occurs, I am citing the first time I experienced it, but it is ongoing.
May 4, 2023Electronic stability control (esc)
The contact owns a 2022 Mercedes-Benz Sprinter 3500. The contact stated while driving 70 MPH, he briefly lost control of the vehicle after the crosswind stabilization system activated, drastically reducing speed to under 50 MPH and pulling the vehicle into the right lane. The vehicle returned to normal functionality, but the failure became a regular occurrence while driving through light crosswinds. The crosswind warning light was illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 2,000.
Sep 1, 2023 · 2,000 milesUnknown or other
During the week of [XXX], 2024 my Sprinter 3500, engine will not start. All lights come on dash. Called AAA insurance and they tried to jump start, vehicle would not start. Battery voltage good 12. 3 voltages. Towed the vehicle to Dealer. Dealer performed several tests, found ground W105 /3 missing securing nut. W105 is ground under the driver's seat grounded to the vehicle to provide grounding. This can only be reached by removing the driver's seat. The grounding nut was missing. The Dealer charged me $916.08. I mention to Mecedes-Benz Service advisor Brock Keck in Sacramento, it should be covered under warranty. They told me it is not covered under warranty. I bought the vehicle in 2022.…
Apr 4, 2024Electrical system
I did spend lots from my pocket to maintain this vehicle.I parked my vehicle for few days in my driveway.i try to start my vehicle once I get back from break.It wonât started.I even changed the new battery but I couldnât be able to start.I towed to the dealership yesterday.Not sure what is the problem
Jan 22, 2024Wheels › Lugs/nuts/bolts/studs
The contact owns a 2023 Renegade RV built on a 2022 Mercedes-Benz Sprinter Chassis. The contact stated that while an independent mechanic was servicing the vehicle, he noticed that the rear inner tires had rubber valve stems. The contact stated that an independent mechanic had informed him that the rubber material of the valve stems was inadequate for the RV weight capacity. The mechanic informed the contact that the rubber material was inadequate because the generation of heat while driving could add more pressure to the tire, which could in turn damage the rubber valve stems, and could cause the tire to deflate or to blow out. The mechanic replaced the rear inner tires rubber valve stems…
Sep 21, 2023 · 8,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.