*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Electrical system
While driving there is a loss of power, the battery fails, electronic components shut down and car stops. Has happened intermittently. Replaced battery. This is a significant safety issue happened on freeway near exit ramp, in parking lot in driveway, everything cuts out. Opened hood and seems to be battery terminal connector. Recall was issued for certain Subaru models but not legacy. No warning, just cuts off. Is not a standard battery terminal connector. Had to secure battery down with cable ties.
Jun 20, 2026Seats
Driver's seat structurally unstable due to factory-installed welded nut shearing off the seat rail anchor at approximately 32,000 miles. Confirmed by Napleton Subaru technician on video. Physical component in owner's possession. Failure is consistent with prior Subaru seat rail weld recalls. This affects seat stability, occupant restraint geometry, and crash protection.
Mar 15, 2026Visibility › Power window devices and controls
The contact owns a 2020 Subaru Legacy. The contact stated that during inclement weather, the front driver and front passengerâs side power windows failed to automatically roll up as intended. The contact was forced to hold the power window button to slowly roll the windows up. The vehicle was taken to a dealer, where the contact was informed that there was debris in the slides inside the windows, causing the windows to fail to retract. The contact stated that the driverâs side window retractor was replaced; however, the failure returned soon after the repair. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was…
Jul 1, 2024 · 29,000 milesElectrical systemFire
One hour into traveling on the highway smoke began to come from under the hood so we pulled off to the side of the road. Upon opening the hood, after the smoke cleared, a fire was observed. At that point the passengers exited the vehicle and called 911. There was no warning lights or sounds indicating any problems prior to this. The car burned very quickly and the firefighters extinguished the fire but not before the entire car was burned to ashes. The car is wrapped and in the possession of the insurance company pending investigation.
Jul 6, 2025Unknown or other
Power window driver side intermittently fails to function, leaving window partly or completely open. This is an ongoing problem. Often I have to restart the car to get the window to operate properly. Difficult to drive when weather conditions change suddenly and window wonât close.
Jan 1, 2025Electrical system
in inclement weather the windows will not roll up, especially heavy rain events. The window will attempt to go up and then go into the fully open position. You have to wait a minute before the window will allow you to attempt again of reset the windows. This happen to me on the highway in a heavy rain. It has happened several times. Subaru knows of this problem and has a technical bulletin about it to change the motor and window tracks. They all should be changed before a fatality occurs
Jan 22, 2025Unknown or other
Defective Cam Carrier Seal
Jan 27, 2025Air bags
The contact owns a 2020 Subaru Legacy. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Sep 26, 2024
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
