*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Exterior lighting
Was notified by the dealer upon completion of an oil change, on May 20, 2026, that the driver side front daytime LED running light was not functioning. The light was not on. I am a faithful user of either turning on my headlights in the absence of DRL or using the factory DRL on the vehicle. The failure of one DRL compromises the safety effect of using DRL by 50% and jeopardizes the safety of the driver and others compared to two (2) operating fully functional DRL. There are no dashboard of other system warning indicators on the car to indicate that the DRL is not functioning properly. The repair cost is unreasonable and subjects any 2018 Subaru Outback Owner with a factory defective DRL to…
May 20, 2026Unknown or other
The multimedia device/infotainment system (Harman-Kardon) which controls the radio, navigation maps, back-up camera, etc, is again showing issues with the screen, "delamination," which causes the radio channels to change irradically, causing distraction and confusion when driving. This issue was found and RECALLED years ago, and this car's original radio was replaced in early 2023 with what seems to be the same exact style of equipment. Once again, this replacement radio is doing the same, delamination is visible on the screen, stations changing irradically, BEEP BOP BOOP BOP tones, irritation and distrtaction! I believe it could be caused by the heat of summer and the angle of the screen…
May 1, 2026Suspension
SUMMARY OF SAFETY DEFECT: The vehicle exhibits severe, premature corrosion and rust perforation of the front subframe (crossmember) assembly. This structural component is deteriorating at an accelerated rate, compromising the vehicle's structural integrity. This was confirmed at a Subaru dealership and as a result has failed NY annual inspection. SAFETY RISK & HAZARD ASSESSMENT: The front subframe is a critical load-bearing structural component responsible for securing the vehicle's front suspension, steering rack, and lower control arms. Severe corrosion and rot in this area create an imminent risk of structural failure, specifically the potential separation of the lower control arms while…
Oct 9, 2026Electrical system
The touchscreen has delamination and ghost touching of the apps. I spoke with my dealer and was first told it was covered by Subaru to replace, as it was a known issue, but when I took my car to the dealer, I was told I would have to pay around $1,500 to have it repaired/replaced. The ghost touching of the screen is so bad and consistent that it is very distracting while driving. It makes a beep sound for every ghost touch. Yesterday it phoned someone from my phone's address book. You can not use the screen for maps or destinations. 95% of the time the screen does not respond to my touch. I can not get the screen to do what I need it to do. I am at the mercy of the 'ghost' and what it…
Oct 9, 2025Electrical system
The 8-inch Gen 3 Harman STARLINK touchscreen is delaminating/bubbling. It registers phantom touch inputs and becomes unresponsive on its own while the vehicle is in motion, changing audio, navigation, and system settings without driver input. If a phone is ever attached, the screen will randomly calling phone numbers. These unintended inputs and lockups are an extreme distraction hazard while driving. This is a known defect previously covered under Subaru's extended warranty and the Udeen settlement, and now covered to 8 years/150,000 miles on 2019â2023 models. No crash or injury has resulted. These issues began many years ago (at least as early as 2020), when the car still belonged to my…
Sep 1, 2020Unknown or other
Infotainment unit in my 2018 Subaru Outback has had a recurring freeze/black-screen defect since new, and it directly affects the backup camera display and interaction with EyeSight safety features, creating a rear-visibility hazard while reversing and a driver-distraction hazard while underway. Documented history: On 6/4/2018 at 6,071 miles, the dealer proactively installed a radio software update with no complaint from me, indicating Subaru was already managing known issues with this head unit. On 9/21/2018 at 13,487 miles, I reported the radio was still blacking out after that update; the dealer found the radio inoperative, physically replaced the audio unit, and filed a failure report…
Jun 15, 2026Engine
The car started to make very loud engine noises and then the engine completely failed. The car was no longer able to accelerate and lost the ability to go in both forward and reverse. Luckily, my son had just arrived home when the car completely lost power, but it began to have acceleration issues as he was driving home. No warning lights came on until after the car had completely failed. Less than a week prior to the incident, the car had an oil change and inspection by the dealership and no issues of concern were noted. The car was towed to the dealer. The technician said that the oil contained metal shavings, indicated an engine block failure.
Sep 4, 2026Structure › Body
I was driving on the highway going 70 MPH when the hood latch suddenly came unlatched. The hood flew up and smashed into the windshield, blocking my view. I was able to slow down and pull onto the shoulder, but there was damage to my hood, windshield, rear view mirror, body panels, sunroof, roof, and trim.
Sep 6, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
