*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Seats
The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 26V128000 (Seats); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Mar 5, 2026Vehicle speed control
The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while depressing the brake pedal, the vehicle surged forward and accelerated before coming to a stop. The failure occurred intermittently; however, the failure seemed most pronounced while decelerating from highway speeds. There were no warning lights illuminated. The dealer was informed of the failure; however, the vehicle was not taken to the dealer. The vehicle was not diagnosed. The vehicle had not been repaired. The manufacturer had not been made aware of the failure. The failure mileage was 20,000.
Feb 29, 2024 · 20,000 milesElectrical system
The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while depressing the brake pedal, there was a hesitation, and the vehicle surged forward before coming to a stop. There were no warning lights illuminated. The contact became aware of TSB 0059/23, NHTSA ID Number: 10244133 (Electrical System, Air Bags, Service Brakes) for the 2021 - 2022 Toyota Highlander. The vehicle was taken to the dealer where it was diagnosed with brake failure. The contact was informed that the brake actuator needed to be replaced; however, the dealer confirmed that the year, make, and model were not included in the TSB. The dealer attempted to update the brake actuator module according to the…
Jan 28, 2023 · 6,000 milesStructure
The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle struck a bird and the lower front bumper assembly detached. The vehicle was taken to the dealer, who diagnosed a failure with the lower bumper assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V720000 (Structure). The VIN was included, and the parts were available. The manufacturer was not notified of the failure. The failure mileage was unknown.
Jul 15, 2024Structure
The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Oct 26, 2023Structure
The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.
Apr 25, 2024Seat belts
The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while driving at an undisclosed speed with the seat belt securely buckled, the seat belt strap failed to retract to secure the driver safely. The contact stated that the seat belt strap fell in between the seat and underneath driver. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The failure mileage was unknown.
Feb 28, 2023Steering
The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V480000 (Steering) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Jul 12, 2023
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
