*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Unknown or otherFire
The car just started on fire while I was driving and nearly killed me and my boyfriend lucky someone was honking and flagging down and when we tried stopping the car wouldn't brake and we had to jump out when it was still rolling. We were bout to get on the high way lucky someone stopped us be we did so.
Oct 25, 2022Air bags
THE AIRBAG CONTROL MODULE HAS FAILED AND NEEDS TO BE REPLACED. WITHOUT IT, THERE IS NO GUARANTEE THAT THE AIRBAGS WILL FUNCTION PROPERLY, IF AT ALL, IN THE EVENT OF AN ACCIDENT. VOLKSWAGEN REFUSES TO EVEN HELP WITH THE OVER $1,000.00 REPAIR COST. (THE AIRBAG WARNING LIGHT CAME ON, SO THE VEHICLE WAS TAKEN IN FOR DIAGNOSTICS.)
Feb 2, 2017 · 123,000 milesAir bags1 injury
MY SON WAS PARKING HIS CAR AT A STATE PARK AND DRIVING LESS THAN 2 MILES A HOUR WHEN THE PASSENGER AIRBAGS DEPLOYED. SEVERAL PEOPLE HEARD THE LOUD SOUND AND RAN OVER TO SEE IF ANYONE WAS HURT. HIS GIRLFRIEND'S ARM BECAME RED, WITH A RASH AND SWOLLEN. THE SEAT AND HEADLINER ARE NOW DAMAGED, AND IT WOULD COST MORE TO REPLACE THE AIRBAGS, SEAT AND HEADLINER THAN THE CAR IS WORTH. THE INSURANCE CO WILL NOT COVER THE COST BECAUSE THERE WAS NO ACCIDENT. NOW, HE WILL NEED TO PURCHASE ANOTHER VEHICLE. THERE HAVE BEEN AT LEAST 107 REPORTED COMPLAINTS REGARDING AIRBAGS FOR 2001-2003 VW GOLF AND JETTA. IF MY SON HAD BEEN DRIVING ON A MAIN ROAD OR HIGHWAY, THIS INCIDENT COULD HAVE CAUSED AN ACCIDENT.…
May 10, 2015 · 130,000 milesElectrical systemFire
I HAD THE HATCH OPEN ON MY GOLF AND STARTED TO SMELL AN ELECTRICAL FIRE. I SEEN SMOKE COMING FROM THE CARGO LIGHT AND WHEN I OPENED THE TAILLIGHT ACCESS PANEL THERE WAS A SMALL FIRE THAT I IMMEDIATLEY PUT OUT. THANKFULLY I CAUGHT IT IN TIME AND DIDN'T CLOSE THE HATCH AND WALK AWAY. IT COULD HAVE BEEN MUCH WORSE. I HAVE PICTURES I CAN SEND UPON REQUEST.
May 22, 2015 · 230,000 milesAir bags
DITTO ON THE "NHTSA ID NUMBER: 10252376". MY 2003 BASE MODEL GOLF'S AIRBAGS WERE TURNED OFF (AIRBAG LIGHT ON), AND THE ISSUE WAS ONE OF THE 3 SENSORS IN THE DRIVER'S SEATBELT LATCH STOPPED WORKING. IT'S BEEN MANY YEARS AGO (I BOUGHT IT NEW), AND I DON'T REMEMBER WHAT YEAR THAT WAS, BUT I DID CONTACT VW ON THIS, AND BELIEVE I ALSO SENT AN E-MAIL TO BOTH NHTSA & IIHS ON THIS. THIS IS AN INEXCUSABLE DESIGN (GM IS HAVING A SIMILAR ISSUE WITH ITS IGNITION SWITCH & AIRBAGS BEING TURNED OFF). THE SEATBELT LATCH WAS REPLACED, AND HAS BEEN WORKING FINE FOR YEARS NOW. IT CURRENTLY HAS 167,000+ MILES ON IT. IT DOES HAVE SOME POSITIVES. THE FRONT BRAKES HAVE NEVER BEEN REPLACED, AND DIDN'T HAVE TO…
Jan 1, 2007Air bags
DRIVING LATE AT NIGHT, HIT POTHOLE THAT BADLY DENTED RIGHT FRONT RIM, CAUSED PASSENGER SIDE CURTAIN AIRBAGS TO DEPLOY, FILLING CAR WITH SMOKE AND CUTTING OFF IGNITION. CONTACTED VW OF AMERICA TO ADVISE THEM OF INCIDENT. WILL CONTACT INSURANCE, LOCAL VW DEALER AND COLLISION SHOP FOR ANALYSIS THIS WEEK. *TR
Feb 7, 2014 · 259,795 milesElectrical systemFire
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN GOLF. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT NOTICED THAT THE AIR CONDITIONER, WINDSHIELD WIPERS AND HEADLIGHTS BECAME INOPERABLE, AS WELL AS THE TURN SIGNALS. THE CONTACT PERFORMED REPAIRS TO THE VEHICLE HIMSELF AND REPLACED THE IGNITION SWITCH. THE CONTACT DETECTED THE IGNITION CONNECTOR HOUSING HAD OVERHEATED WHICH CAUSED THE PLASTIC TO MELT. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. UPDATED 09/27/11*LJ UPDATED 2/23/12 *CN
Aug 20, 2011 · 88,000 milesAir bags
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN GOLF. WHILE ATTEMPTING TO PARK, THE CONTACT NOTICED THAT THE PASSENGER SIDE AIR BAG SUDDENLY DEPLOYED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE AIR BAG NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 22,400.
Jul 17, 2009 · 22,400 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.