*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Suspension
The contact owns a 2019 Volkswagen Golf. The contact stated that the turbocharger failed to operate as needed. The vehicle was taken to the dealer, and the mechanic informed the contact that during the inspection, the rear coil spring fractured. The contact researched and became aware of NHTSA Campaign Number: 19V188000 (Suspension), which was associated with the failure; however, the VIN was not included. The contact stated that the dealer had replaced the turbocharger assembly after the original failure with the vehicle. The dealer also replaced the rear coil springs. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 59,000.
Aug 29, 2026 · 59,000 milesUnknown or other
I am currently stationed in the United Kingdom and the VW dealership is stating that they are unable to complete the needed recall because it is an imported vehicle?! Not sure how something that important can just be shrugged off because I am in a different country.
Jul 30, 2025Air bags
The contact owns a 2019 Volkswagen Golf. The contact stated that while the vehicle was parked, the contact attempted to start the vehicle and the air bag warning light illuminated. The contact attempted to contact the dealer; however, the vehicle was not diagnosed. The contact stated that an independent mechanic was contacted, and the vehicle was scheduled to be taken to be diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,038.
Apr 10, 2025 · 75,038 milesFuel/propulsion system
This has been an open recall for 5 years and the manufacturer will not fix it. This could lead to vehicle fires and injuries.. It is not acceptable that Volkswagen can just ignore these safety recalls!
Aug 17, 2024Forward collision avoidance › Automatic emergency braking
When driving down the road doing about 35 mph with no car close in front of me my forward collision sensor went off without warning and initiated sharp braking which almost caused the car behind me to run into me. My car jolted like Iâd been hit (I hadnât) and the red warning light lit up the dashboard. The person behind me was able to brake in time and didnât hit me. I donât think my brake lights engaged. It was terrifying and incredibly unsafe and Iâm lucky I wasnât on a highway or there wasnât anyone following too closely behind. Very, very dangerous situation.
May 6, 2024Forward collision avoidance › Automatic emergency braking
When driving over train tracks the automatic emergency brakes engaged and the forward collision detection beeping alarm sounded. This has happened over 5 times since I have owned the car. Many times the forward collision alarm will go off without engaging the brakes, seemingly without cause. Only when passing over train tracks do the emergency brakes bring the vehicle to a stop or to an extreme slowdown. I have a video of the incident if you would like it, but no way to upload on this website. You can hear the emergency brake and alarm going off with nothing in front of my car.
Apr 24, 2024Service brakes
Purchased vehicle brand new from Seacoast VW in Greenland, NH in March of 2020. In February of 2022 with just 12804 miles on this vehicle I had them check a problem with noisy rear brakes. I was informed that the rear brakes were delaminating and needed replacement for around $800. As this was beyond the 12 month warranty that this charge was not to be covered. After much negotiation I agreed to pay 20% of the parts & labor charge and they would pick up the remaining 80% as a one time goodwill because I was a loyal VW customer. The excuse that was given to me at that time is that I didn't drive enough miles & rust on the rotor caused the delamination. Jump forward to April 2024 I again was…
Apr 5, 2024Electrical system
The contact owns a 2019 VW Golf. The contact received notification of NHTSA Campaign Number: 23V604000(Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN tool confirms parts not available.
Dec 29, 2023
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.