*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Service brakes
In November 2025, I was driving an errand on city streets in a neighborhood. Speed was approximately 30-35MPH. Two lane road. There were no hazards in the road and while I was descending down a hill, my forward collision/emergency braking system activating, causing my vehicle to come to a complete and full stop from road speed. This had happened several other times when reversing out of parking spots into traffic or driving position but since the speed was slow and I do have cross traffic/collision avoidance, I initially I assume it was related to surrounding vegetation and sensor sensitivity. The issue happened again in December 2025 but I was moving at a much slower pace. In May 2025, I…
Nov 11, 2025Service brakes
am writing to report a potential safety and fire hazard issue involving my BMW X1, along with ongoing electrical concerns I have experienced with this vehicle since purchase. Approximately two weeks ago, for the first time in three years, I needed to bring the vehicle in for an oil change. Due to my work commute of more than two hours each way, neither the BMW dealership near my home nor the one near my workplace was able to accommodate me within a reasonable timeframe. Because I could not continue driving without service, I brought the vehicle to Jiffy Lube for an oil change. During the visit, I agreed to replace the cabin/carbon air filter as recommended. Approximately three weeks later,…
May 17, 2026Electrical system
Right around mid-December 2025, I parked my car, and went to bed, just to wake up on a notification that my battery was depleted and I should go to a service center. I went to the nearest BMW dealership, and had them check out the issue. They said it was caused by 2 incidents where I the car's engine was off with key on for 9 minutes and 10 minutes respectively. and therefore it is my fault and the battery is damaged. So, they had to replace it, and they charged me $1,100 for it. I still don't see how that's my fault, because when I put the car in parking and not exit, the engine turns itself off anyways, but entertainment stays on.
Dec 13, 2025Service brakes
1 Brakes: The brakes seem to have excessive wear. The car was purchased new and started making loud squeaking noises after about 18k miles. The squeaking sometimes went away after regular maintenance, but usually reappeared withing a few hundred miles of driving. Two different BMW dealership service centers examined the car at different times and claimed the squeaking was a sensor, however there was never a dashboard light or computerized message stating the same. At about 29K, a dashboard light and computerized message displayed warning the brakes needed regular maintenance. Strangely, the loud squeaking went away as soon as the dashboard light displayed. 2 Lane Keeping Assistance: the car…
Dec 26, 2025Back over prevention › Warnings
The Rear Cross Traffic system does not work! A few days ago a car stopped inches away from me without any warning. I was backing out of a parking space at the grocery store.
Dec 19, 2025Service brakes
Dealer says the needed parts are on back order. It has been over 1 year, and I have been unable to get the needed repairs.
Dec 1, 2025Electronic stability control (esc)
The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at various speeds and attempting to slow down, the brake pedal was depressed; however, there was a slight resistance while depressing the brake pedal. There was no warning light illuminated. The vehicle was not repaired. The manufacturer was not made…
Nov 20, 2024 · 1,000 milesTires
The contact owns a 2023 BMW X1 equipped with Bridgestone Tires, Tire Line: Turanza, Tire Size: 225/55/R18, DOT Numbers: 16C1005HC0723 (Rear Tires) and 16C1005HC0823 (Front Tires). The contact stated that upon taking the vehicle for service, the contact was informed that all 4 tires needed to be replaced. The contact was informed that the front tires had 1-millimeter of treadwear remaining, and the rear tires had 3-millimeter of treadwear remaining. The vehicle was taken to the dealer, who was unable to determine the cause of the abnormal treadwear. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline…
Jun 10, 2025 · 7,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.