*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Unknown or other
2024 BMW X1 xDrive, 8000 miles, original tires. Front right tire wear to 2.7mm, front left tire wear to 4mm, and rear tires wear to 5mm. AWD vehicle where fronts should not be significantly outpacing rear wear. Left-right asymmetry on front axle suggests alignment issue. Dealer and BWM North America refused in investigation and call it normal. Requesting NHTSA agent review and case escalation.
May 20, 2026Back over prevention › Rearview system braking
We have owned the car for nearly 2 years and the rear cross traffic alert has never worked, even when cars and pedestrians are walking behind the vehicle. BMW says nothing is wrong. Many other drivers report the exact same issue with their BMW.
May 19, 2026Service brakes
On 2/25/26, in rush hour traffic we were driving on a NJ highway. We happened to be in the left-most of 3 lanes with a concrete divider (no shoulder â there was about 3 ft between the concrete divider and the left side of the left lane). We were about 4 car lengths behind the next car when traffic was slowing for a red light. The car indicated âEverything OKâ. When I hit my brakes, they did not engage; they locked. The car skidded; it felt like we were on ice, but the road was clear. We were upon the car in front of us and had no place to go. I held the steering tight and tried pumping the brakes to disengage the lock. To no avail. I was planning on scraping the divider on my side to…
Feb 25, 2026Service brakesCrash
While reversing into a parking space, the parking sensor system repeatedly indicated an obstacle on the left side of the vehicle even though no object was present. The system displayed a red warning on the left side and automatically applied the brakes very suddenly, causing the vehicle to jerk to a stop. I exited the vehicle to check the area and confirmed there was nothing on the ground or near the vehicle that would explain the warning. The surface was flat and clear. Because the system continued to detect a phantom obstacle on the left side, it repeatedly interfered with maneuvering the vehicle while reversing. During this situation the vehicle ultimately made contact with a pole behind…
Mar 8, 2026Power train
Our X1 has a lot of "slip" in the transmission. It's most apparent when you back up and then switch to drive. In our X1, the car keeps rolling backward like it's in neutral. Drive doesn't engage until after a long delay.
Dec 24, 2025Unknown or other
While visiting BMW of Alexandria, an approved BMW dealership, I was told that BMW vehicles have an issue where running it through a safe, approved inside car wash when it's below 40 degrees Fahrenheit outside is dangerous. Parts break, glass shatters, it's just dangerous. Not believing that, I sent the question to BMW of USA customer care. They had a case manger, Jake, call me today. He stated that is theoretically possible for a BMW. When I said it's scary that my kids, my wife, could be in the vehicle when parts shattered or exploded, his only comments were about warranty coverage. I even directly asked if that's possible and is there any history in BMW of that happening. He said he did…
Dec 1, 2025Seats
Please see attachment:
Apr 10, 2025Service brakes
On [XXX] we were headed to Myrtle Beach, a warning lite came on the dash to go straight to the dealer. Later when we got home, my wife called the dealer and set up an appointment. At that time the service department said that BMW didn't have a solution to the problem and told us to wait until we received a text or call to have the X1 BMW serviced. We got a letter in August that the remedy is available and carried it to the dealer. The service department then told us that the part was not there for our car and it was in transit. Also the part had to be paired to our vin number, so they put us back on the road for another week of maybe nothing will happen. We tried to get a loaner, because we…
Oct 18, 2024
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
