*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Service brakes
TL* THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE STARTED TO SHAKE ABNORMALLY, THE CONTACT WAS UNABLE TO DRIVE IN 4 WHEEL DRIVE. THE CONTACT STATED THE CHECK GAUGE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH THE FRONT DRIVE SHAFT, THE CONTROL ARMS, THE FRONT OXYGEN SENSOR, AND THE FRONT AND REAR BRAKES NEEDING TO BE REPLACED. THE CONTROL ARMS WERE REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000.
Jul 13, 2020 · 147,000 milesEngineFire
TL* THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED IN HIS DRIVEWAY. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC DIAGNOSED THAT THE HYDRAULIC FLUID WAS LEAKING DUE TO THE FAULTY CRUISE CONTROL SWITCH CAUSING THE FIRE. THE CONTACT MENTIONED THAT THE HYDRAULIC FLUID LEAKED OUT WHEN IT GETS WARM EVEN WHEN THE VEHICLE NOT RUNNING. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. THE VIN WAS NOT AVAILABLE. *BF
Jun 7, 2020 · 23,000 milesElectronic stability control (esc)Crash1 injury
MY LIGHTS DON'T WORK STABILIZING BAR IS BAD,SPEED CONTROL DOSE NOT WORK SECURITY KEY CODE NOT WORKING,DOOR CONTROLS DO NOT WORK.WIPER WORK SOMETIMES.BALL JOINT ARE BAD, TIRES WEARING BAD,,BUSHINGS ARE VERY BAD.TRANSMISSION IS STARTING TO SLIP,ALL WHEEL DRIVE DOES NOT WORK, IT GRINDING SOUND.HEAF LIGHT ONLY BRIGHTS WORK.
Mar 15, 2016 · 175,000 milesUnknown or otherCrash
RUNNING ON THE HIGHWAY THE RIGHT AXLE OF THE DIFFERENTIAL BROKEOFF AND THE WHEEL CAME OFF WITH THE BRAKE CALIPER AND BRAKE HOSE AND BECAUSE OF THIS CAUSE LOOSE CONTROL AND CRASH .THE VEHICLE IS TOTAL LOSS.
Apr 26, 2018 · 28,000 milesSeat belts
THE DRIVERS SIDE SEATBELT WILL NOT ENGAGE TO THE LOCK POSITION.
Mar 1, 2016 · 285,000 milesElectrical system
I RECENTLY FOUND OUT MY VEHICLE HAS AN OPEN RECALL REGARDING THE POSSIBLE LEAKAGE OF THE SPEED CONTROL DEACTIVATION SWITCH, WHICH COULD CAUSE A FIRE WHETHER THE VEHICLE IS RUNNING OR NOT. THE FORD MANUFACTURER'S RECALL #09S09 AND THE NHTSA RECALL #09V399000. THIS IS STILL AN OPEN RECALL.I CONTACTED FORD RECALL CENTER TODAY AND THEY ARE REFUSING TO REMEDY THIS HAZARDOUS RECALL DUE TO THE AGE OF THE RECALL AND THE AGE AND MILES OF MY VEHICLE. THIS IS A SAFETY ISSUE AND FORD SHOULD FIX IT AS BODILY INJURY OR EVEN POSSIBLE DEATH COULD OCCUR IF THIS RECALL IS NOT REMEDIED. MY VEHICLE IS RUNNING PROPERLY FOR THE MOMENT BUT SINCE THIS IS A SAFETY ISSUE, FORD MOTOR CO. SHOULD BE REQUIRED TO FIX IT…
Apr 3, 2017Electrical systemFire
ON DECEMBER 23RD, 2016 I WAS COMING HOME FROM WORK AROUND 6:00 PM. MY CAR WAS A 1997 FORD EXPLORER EDDIE BAUER EDITION. I HAD JUST GOTTEN OFF OF THE HIGHWAY AND TURNED ONTO MY ROAD WHEN I BEGAN TO SMELL SMOKE, SO, I PULLED OFF INTO AN EMPTY PARKING LOT BESIDE A WALKING TRAIL. I COULD TELL THAT IT WAS AN ELECTRICAL FIRE, BUT, IT TOOK ME QUITE A WHILE TO FIGURE OUT WHERE IT WAS COMING FROM. I CHECKED UNDER THE HOOD - BUT NOTHING SEEMED TO BE WRONG THERE. THEN, I GOT BACK INTO THE CAR AND THE SMOKE KEPT GETTING HEAVIER. I BEGAN FEELING AROUND FOR SOMETHING THAT WAS HOT. I CHECKED THE DASH, THE VENTS, THE STEERING WHEEL, THE SEATS - ALMOST EVERYTHING BEFORE I CHECKED THE CENTER COMPUTER…
Dec 23, 2016 · 220,000 milesSeat belts
DRIVER SIDE SEAT BELT BUCKLE WILL NO LONGER SECURELY LATCH. *TR
Apr 1, 2015 · 144,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.