The 2000 Ford Explorer has 13 safety recalls and 952 owner complaints on file with NHTSA. The most-reported problem area is tires (237 complaints).
Recalls13safety recalls
Complaints952filed by owners
Crashes · fires101 · 64reported in complaints
Injuries · deaths106 · 4reported in complaints
2000 Ford Explorer in an NHTSA crash test
Safety recalls
Vehicle speed control
NHTSA recall 09V399000 · Oct 13, 2009 · 4,500,000 vehicles · opened after NHTSA action (ODI)
Problem: FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Risk: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
Fix: FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Exterior lighting › Headlights
NHTSA recall 09E025000 · May 11, 2009 · 42,540 vehicles · opened after NHTSA action (OVSC)
Problem: DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Fix: DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Exterior lighting
NHTSA recall 09E012000 · Apr 7, 2009 · 16,270 vehicles · opened after NHTSA action (OVSC)
Problem: SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Fix: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Vehicle speed control
NHTSA recall 07V336000 · Aug 3, 2007 · 3,600,000 vehicles · opened after NHTSA action (ODI)
Problem: ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Risk: THIS COULD RESULT IN AN UNDERHOOD FIRE.
Fix: DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Fuel system, gasoline
NHTSA recall 06E056000 · Jun 13, 2006 · 58,640 vehicles
Problem: CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Risk: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Fix: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Exterior lighting
NHTSA recall 06E026000 · Mar 23, 2006 · 61,944 vehicles · opened after NHTSA action (OVSC)
Problem: CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Fix: PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Seats › Front assembly › Recliner
NHTSA recall 03V281000 · Aug 5, 2003 · 1,552,880 vehicles · opened after NHTSA action (ODI)
Problem: ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.
Risk: THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH.
Fix: DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Vehicle speed control › Cables
NHTSA recall 03V280000 · Aug 5, 2003 · 448,005 vehicles
Problem: ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL AND 4.0L SOHC ENGINES, IF THE STRAND COVER ON THE SPEED CONTROL CABLE BECOMES FLARED AT THE END, THE SPEED CONTROL CABLE MAY BIND WHEN THE SPEED CONTROL IS ACTIVATED.
Risk: THE THROTTLE RETURN SPRING FORCE MAY NOT BE SUFFICIENT TO OVERCOME THE BINDING CONDITION WHEN THE SPEED CONTROL IS DISENGAGED. BRAKING FUNCTION WOULD BE MAINTAINED THOUGH STOPPING DISTANCES MAY BE INCREASED.
Fix: DEALERS WILL INSPECT THE SPEED CONTROL CABLE AND, IF NECESSARY, REPLACE IT. OWNER NOTIFICATION BEGAN AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Structure
NHTSA recall 03V094000 · Mar 7, 2003 · 3,674 vehicles
Problem: CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Risk: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Fix: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Power train › Automatic transmission › Control module (tcm/pcm/tecm)
NHTSA recall 00V395000 · Nov 28, 2000 · 100,500 vehicles
Problem: VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH THE 3.27 OR 3.55 AXLE RATION. THE SUBJECT VEHICLES HAVE A POWERTRAIN CONTROL MODULE THAT COULD ALLOW THE VEHICLE TO EXCEED THE DESIGN INTENT TOP SPEED. AT THESE EXTREME SPEEDS, THE VEHICLE COULD BE CAPABLE OF EXCEEDING THE SPEED RATING OF THE TIRE.
Risk: OPERATING THE VEHICLE ABOVE THE MAXIMUM SPEED RATING COULD LEAD TO A TIRE FAILURE WHICH AT THESE SPEEDS COULD RESULT IN A CRASH.
Fix: DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE.
Seat belts
NHTSA recall 00V228001 · Aug 18, 2000 · 144,435 vehicles
Problem: VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
Fix: DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Problem: VEHICLE DESCRIPTION: 4-DOOR SPORT UTILITY VEHICLES EQUIPPED WITH SIDE AIR BAGS. THE SUBJECT VEHICLES HAVE A REVISED LEVEL SIDE CRASH SENSOR THAT COULD DEPLOY THE SIDE AIR BAG IF THE IGNITION KEY IS IN THE "RUN" POSITION AND THE SEATBELT WEBBING IS FORCIBLY EXTRACTED FROM A LOCKED RETRACTOR WITH A JERKING MOTION.
Risk: INADVERTENT SIDE AIR BAG DEPLOYMENT COULD CAUSE PERSONAL INJURY TO THE SEAT OCCUPANT.
Fix: DEALERS WILL REPLACE THE SIDE CRASH SENSORS WITH A REVISED DESIGN THAT WILL REDUCE THE LIKELIHOOD OF AN UNEXPECTED SIDE AIR BAG DEPLOYMENT.
Electrical system › Wiring › Fuses and circuit breakers
NHTSA recall 00V072000 · Mar 7, 2000 · 208,903 vehicles · opened after NHTSA action (ODI)
Problem: VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH 4.0L ENGINES AND ALL-TIME 4-WHEEL DRIVE (A4WD) POWERTRAINS. THE GENERIC ELECTRONIC MODULE (GEM) COULD EXPERIENCE A CONDITION REFERRED TO AS "LOCK-UP" IN WHICH THE GEM CONTROLLED ELECTRONIC FUNCTIONS (E.G., FRONT WINDSHIELD WIPERS, INTERIOR LIGHTS, 4X4 SYSTEM, ETC.) COULD NOT BE TURNED ON OR, IN SOME CASES IF THE FUNCTION IS ON, COULD NOT BE TURNED OFF.
Risk: AN INOPERATIVE WINDSHIELD WIPER SYSTEM COULD AFFECT DRIVER VISIBILITY, INCREASING THE RISK OF A CRASH.
Fix: DEALERS WILL INSTALL A RESISTOR IN THE GEM CIRCUIT.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
2000 Ford Explorer 4-DR. 4x4 w/SAB
Overall
Not Rated
Frontal crash
Not Rated
Side crash
Not Rated
Rollover
Not Rated
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
Fuel economy
Explorer 2WD
18mpg combined
City / highway
16 / 21 mpg
Fuel
Regular Gasoline
4 L · 6 cyl · Manual 5-spd · Rear-Wheel Drive · about $3,700/year to fuel
Explorer 2WD
16mpg combined
City / highway
14 / 19 mpg
Fuel
Regular Gasoline
4 L · 6 cyl · Automatic 5-spd · Rear-Wheel Drive · about $4,200/year to fuel
Explorer 4WD
16mpg combined
City / highway
14 / 19 mpg
Fuel
Regular Gasoline
4 L · 6 cyl · Automatic 5-spd · 4-Wheel or All-Wheel Drive · about $4,200/year to fuel
Explorer 4WD
16mpg combined
City / highway
15 / 19 mpg
Fuel
Regular Gasoline
4 L · 6 cyl · Manual 5-spd · 4-Wheel or All-Wheel Drive · about $4,200/year to fuel
Explorer 2WD
15mpg combined
City / highway
13 / 18 mpg
Fuel
Regular Gasoline
5 L · 8 cyl · Automatic 4-spd · Rear-Wheel Drive · about $4,450/year to fuel
Explorer 4WD
15mpg combined
City / highway
14 / 18 mpg
Fuel
Regular Gasoline
4 L · 6 cyl · Automatic 5-spd · 4-Wheel or All-Wheel Drive · about $4,450/year to fuel
Explorer 4WD
15mpg combined
City / highway
13 / 18 mpg
Fuel
Regular Gasoline
5 L · 8 cyl · Automatic 4-spd · 4-Wheel or All-Wheel Drive · about $4,450/year to fuel
Explorer 2WD FFV
15mpg combined
City / highway
14 / 17 mpg
Fuel
Regular Gasoline
4 L · 6 cyl · Automatic 5-spd · Rear-Wheel Drive · about $4,450/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
What owners report
Problem area
Complaints
Crashes
Fires
Injuries
Typical mileage*
Tires Tread/belt; Sidewall
237
21
0
40
62,500 mi
Power train Automatic transmission; Driveline › Differential unit
143
7
4
4
77,500 mi
Vehicle speed control Cruise control; Cables
117
13
15
9
84,635 mi
Engine and engine cooling Engine › Gasoline; Engine
93
1
10
0
55,000 mi
Electrical system Wiring › Fuses and circuit breakers; Wiring
79
2
26
3
92,282 mi
Air bags Frontal; Side/window
70
30
0
26
60,034 mi
Suspension Front; Front › Control arm › Upper ball joint
69
10
1
10
57,000 mi
Service brakes, hydraulic Antilock/traction control/electronic limited slip; Foundation components › Disc › Rotor
Seats Front assembly › Recliner; Front assembly › Seat heater/cooler
40
6
2
7
60,535 mi
Structure Body › Door; Body
30
1
1
2
93,310 mi
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Apr 3, 2025Engine and engine cooling See attached document for complaint.
Apr 28, 2023 · crash · 1 injuryAir bags Driving at the correct speed limit swerved to avoid hitting deer that ran out into the road hit a covert had seatbelt on airbags came out before that something hit me in side of my right arm it hit my elbow so hard and fast my arm was flung outwards and upwards which broke out the passenger side window the top of my elbow is broken that gave me a large purple bruise I got 2 pretty good size gashes on my arm also one on the bottom of my forearm and on the back side of my arm. Refer to request 1500509 and Request 1500511.
Mar 9, 2024 · 190,000 miles · crash · 1 injuryService brakes The contact owned a 1999 Ford Explorer. The contact stated that while driving at 45 MPH, and the brakes were depressed, the vehicle fishtailed crashed into a ditch and rolled two times. The contact stated that the air bags did not deploy. The driver sustained head, arm, and back, injuries and the passenger sustained head, neck, finger, and back injuries. Medical attention was sought. A police report was filed. The vehicle was towed to the residence. The manufacturer was not notified of the failure. The failure mileage was approximately 190,000.
Jul 3, 2023Vehicle speed control No incidents. However, cruise control and rear window wiper are both inoperable.
Jul 24, 2023 · 223,000 miles · fire · 1 injuryEngine The contact owns a 2000 Ford Explorer. The contact stated that upon pulling into a gas station, both white and black colored smoke began to emit from the vehicle without warning. Before the contact could fully react, the vehicle soon caught fire. The contact managed to pull away from the gas pumps as a gas attendant brought out fire extinguishers that they both used to exterminate the fire. The fire department arrived at the scene; however, the contact was unsure if a fire report was filed. The contact suffered minor scrapes and bruises as a result of the fire but did not seek medical attention. The vehicle had yet to be repaired and remained at the gas station. The dealer nor the…
Feb 13, 2023Seat belts Front seat will not stay up. They recline out of nowhere. I believe it's just old wore out parts.
Dec 13, 2021 · 153,000 milesEngine The contact owns a 2000 Ford Explorer. The contact stated while driving approximately 30 MPH, the vehicle stalled. The contact stated that there were several unknown warning lights illuminated. The contact stated that the failure was intermittent. The contact had not taken the vehicle to the local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 153,000.
Feb 21, 2022 · 87,000 milesLatches/locks/linkages › Hood › Latch The contact owns a 2000 Ford Explorer. The contact stated while driving 40 MPH, she noticed that the hood was shuddering. The contact veered to the side of the road and manually pushed the hood down several times however, the hood failed to close completely and would not latch securely. There were no warning lights illuminated. The contact continued to drive at a slower speed. The vehicle was taken to the dealer where it was being diagnosed. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 99V164000 (Latches/Locks/Linkages). The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 87,000.
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
NHTSA defect investigations
DP05005 · opened Sep 22, 2005 · closed Jan 4, 2006SPARK PLUG EJECTION FROM CYLINDER HEAD ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY…
PE03020 · opened May 21, 2003 · closed Sep 5, 2003 · led to recall 03V281000FRONT SEAT BACK RECLINER ATTACHMENT BY LETTER DATED AUGUST 4, 2003, FORD NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V281) INVOLVING CERTAIN MODEL YEAR (MY) 1998-2001 FORD EXPLORER / MERCURY MOUNTAINEER 4-DOOR, MY 1998-2000 FORD EXPLORER 2-DOOR AND MY 2001-2002 FORD EXPLORER SPORT AND SPORT TRAC VEHICLES EQUIPPED WITH HIGH BACK SEATS.COMPLAINTS ALLEGE THAT THE DRIVER'S SEAT BACK RECLINED WITHOUT WARNING.A BOLT BETWEEN THE UPPER SEAT RECLINER ATTACHMENT AND THE SEAT BACK FRAME MAY FRACTURE.FORD WILL REPLACE THE BOLT THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME ON THE DRIVER SIDE SEAT.BASED ON FORD'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
EA01008 · opened Feb 26, 2001 · closed Apr 25, 2002SEAT BELT WEBBING ODI OPENED PE00-044INVESTIGATION ON NOVEMBER 3, 2000, BASED ON A REPORT REGARDING THE DEATH OF THE OCCUPANT OF THE RIGHT FRONT SEAT IN A 2000 MODEL YEAR FORD EXPLORER XLS INVOLVED IN A ROLL-OVER CRASH.IT IS ALLEGED THAT THE WEBBING OF THE BUCKLE PORTION OF THE SEAT BELT ASSEMBLY FAILED DURING THE CRASH.THE OCCUPANT WAS PARTIALLY EJECTED FROM THE VEHICLE, THEREBY SUSTAINING FATAL INJURIES.THIS INVESTIGATION HAS BEEN OPENED FOR FURTHER STUDY.
PE00044 · opened Nov 3, 2000 · closed Feb 26, 2001SEAT BELT WEBBING ODI OPENED THIS INVESTIGATION ON NOVEMBER 3, 2000, BASED ON A REPORT REGARDING THE DEATH OF THE OCCUPANT OF THE RIGHT FRONT SEAT IN A 2000 MODEL YEAR FORD EXPLORER XLS INVOLVED IN A ROLL-OVER CRASH.IT IS ALLEGED THAT THE WEBBING OF THE BUCKLE PORTION OF THE SEAT BELT ASSEMBLY FAILED DURING THE CRASH.THE OCCUPANT WAS PARTIALLY EJECTED FROM THE VEHICLE, THEREBY SUSTAINING FATAL INJURIES.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.
