*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Unknown or other
Please see attached letters and photos
Sep 1, 2026Electrical system
The contact owns a 2019 Ford Explorer. The contact stated that while driving at various speeds, the radio displayed the rear-view camera image or rebooted. The dealer was notified of the failure by phone and informed the contact that the VIN was not included in a recall associated with the failure. The failure mileage was approximately 115,000.
Mar 2, 2026 · 115,000 milesUnknown or other
The cowl grille/top trim has become extremely brittle and deteriorated. The material is breaking apart simply from being touched, and pieces are coming loose and flying off while Iâm driving. the entire edge of the cowl is crumbling and separating from the vehicle. This appears to be material deterioration rather than normal wear. Iâm concerned that additional pieces could detach while driving and that the cowl may no longer properly protect/seal the area beneath the windshield.
Feb 1, 2026Visibility/wiper
We have contacted Ford Motor Company previously about this issue. The leather dash pad on our Explorer is detached near the windshield and is rolling up back towards the interior of the vehicle. The dealer has inspected (Deacon Jones, Goldsboro, NC) and has confirmed the issue. Original quote to fix was approximately $15,000.00, reduced later by FMCO to $6000.00. We have attempted to find local upholstery shop to repair, but they will not touch it. The pad underneath the leather is all white and causes a debilitating glare/reflection on the windshield when driving towards the sun. Please review my previous filing with FMCO and help us with this issue. I note that online, several others are…
Jul 1, 2025Structure
The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, upon taking the vehicle to a local dealer, no failures were found, and the VIN was removed from the recall. Upon further inspection, the contact became aware that the front driverâs side and passengerâs side A-pillar trims were loose. The local dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 73,000.
Sep 19, 2026 · 73,000 milesStructure › Body
Driver side roof rack cover blew off while driving on the highway. Dealer says they previously repaired this under an existing recall and is not going to fix it again. I understand a new recall was issued in July 2026, but our vin is not covered even though ours blew off
Apr 12, 2026Latches/locks/linkages
The contact owns a 2019 Ford Explorer. The contact stated that while the vehicle was parked, the message "Right Rear Door Ajar" was displayed. The contact moved the rear passengerâs side door latch several times and was able to fix the failure. However, the failure recurred. The contact was concerned that the failure would drain the battery.
Sep 3, 2026Structure
The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the front A-pillar trims detached. The contact was able to replace both A-pillar trims; however, the failure reoccurred. The local dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Feb 15, 2024 · 50,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
