*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Seats › Front assembly › Seat heater/cooler
The contact rented a 2003 Ford Explorer. The contact stated that while driving at an undisclosed speed with the seat warmer activated, after arriving at a Rest Stop and exiting the vehicle, the contact became aware that a blister had formed on the back of her left thigh. The contact attributed the blister to a burn sustained while using the driver's side seat warmer. No warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic, but instead was returned to the rental company. The manufacturer was not notified of the failure. The failure mileage was 43,253. The VIN was not available.
Sep 15, 2025 · 43,253 milesStructure › Body
There is a crack down the middle section of the liftgate for quite some time. The liftgate has been unlocking and opening automatically by itself. On only rare occasions has the liftgate opened all the way while driving. On the morning of 7/28/2022 while the vehicle was parked in my driveway the liftgate was discovered to have again unlocked by itself and opened slightly and now with one of the two hinges holding the glass sheared leaving the liftgate glass hanging by only one hinge. With the glass now hanging without having both hinge supports functioning and the inability to close and lock the liftgate, 1) the glass could fall out while driving and 2) with the liftgate unable to now close…
Jul 28, 2022Unknown or other
Head lights are cloudy given poor visibility. Back hatch door has a crack.
Nov 1, 2014Wheels › Lugs/nuts/bolts/studs
The contact owns a 2003 Ford Explorer. The contact stated that while driving at approximately 25-35 MPH around a curb, the driver thought that the tire was flat. The contact pulled off the road and noticed that three of the wheel studs on the driverâs side rear wheel had sheared off. The vehicle was towed to an independent mechanic and it was confirmed that the studs had sheared off and that there was also a fractured wheel stud on the passengerâs side rear wheel. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 115,000.
Oct 25, 2021 · 115,000 milesEngine
Hello my name is [XXX] just writing you cause my neighbors have program my vehicle meaning they hack my 2003 explore pretty much they want to take over my driving they trying to dominate me in this matter when in reality is not going to be possible that's why I come to your people's corporate plus they have invade my family privacy they have a gang organization watching me every where I go had few confrontation they just want me to confront them so they could put me in jail this is not going to happen i apologize for the inconvenience I told police regards this matter they didn't do nothing about it . INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Oct 16, 2021Suspension
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE WHEEL DETACHED DUE TO THE CONTROL ARM BEING CORRODED. THE CONTACT CALLED ELDER FORD (777 JOHN R RD, TROY, MI 48083, (248) 825-8646) AND WAS ADVISED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE METAL OF THE UPPER CONTROL ARM WAS NOT A GOOD METAL; THEREFORE, THE CONTROL ARM WAS CORRODED THROUGH AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Nov 25, 2019 · 150,000 milesSteering
SHIFTER BROKEN INSIDE STEERING COLUMN. STOPPED AT A GAS STATION WHEN PUTTING INTO PARK IT BROKE. HAD TO KEEP MY FOOT ON BRAKE PADDLE FOR 2 HOURS UNTIL TWO TRUCK ARRIVED
Jul 5, 2019 · 120,136 milesPower train
2003 FORD EXPLORER. CONSUMER WRITES IN REGARD TO DEFECTIVE THROTTLE IN MODEL VEHICLE. *AS *TR
Jan 20, 2019
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.