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Model year record

2020 GMC Sierra 2500 recalls & problems

The 2020 GMC Sierra 2500 has 9 safety recalls and 79 owner complaints on file with NHTSA. The most-reported problem area is power train (25 complaints).

Recalls9safety recalls
Complaints79filed by owners
Crashes · fires1 · 3reported in complaints
Injuries · deaths1 · 0reported in complaints

Safety recalls

Power trainFeb 12, 2026

Automatic transmission › Control module › Software

Recall 26V0830001,055 vehicles

Problem
General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to lock up.
Risk
Rear wheel lock up increases the risk of a crash.
Fix
Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252516560. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 12, 2026.

Components: Power train › Automatic transmission › Control module › Software; Power train › Automatic transmission › Fluid/lubricant › Valves/valve body

Power trainOct 24, 2024

Automatic transmission › Fluid/lubricant › Valves/valve body

Recall 24V797000463,295 vehicles

Problem
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Risk
Rear wheel lock-up can increase the risk of a crash.
Fix
Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.

Components: Power train › Automatic transmission › Fluid/lubricant › Valves/valve body; Power train › Automatic transmission › Control module › Software

Latches/locks/linkagesFeb 1, 2024

Tailgate › Latch

Recall 24V060000570,434 vehicles

Problem
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Risk
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Fix
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
TiresJul 29, 2021

Temporary/emergency spare tire

Recall 21V57800086 vehicles

Problem
General Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18" accessory road tire (RPO Q2V). Operating the spare tire with other 20" or 18" tires can prevent the Anti-Lock Braking System (ABS) from engaging.
Risk
An ABS system that cannot control the rear wheels independently increases the risk of a crash.
Fix
Dealers will provide the appropriate spare tire and apply a new spare tire information label, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; GMC customer service at 1-800-462-8782. GM's number for this recall is N212329780.
Seat beltsDec 17, 2020

Critical fasteners

Recall 20V792000624,216 vehicles

Problem
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Risk
If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
Fix
GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.

Components: Seat belts › Critical fasteners; Seat belts

Air bagsJul 30, 2020

Side/window › Curtain › Inflator

Recall 20V446000769 vehicles

Problem
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Risk
If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Fix
GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.
Latches/locks/linkagesJun 4, 2020

Hood › Latch

Recall 20V324000272 vehicles

Problem
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.
Risk
If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
Fix
GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.

Components: Latches/locks/linkages › Hood › Latch; Structure › Body › Hood

Latches/locks/linkagesMar 12, 2020

Hood › Latch

Recall 20V1420001,909 vehicles

Problem
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.
Risk
If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
Fix
GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192284960.
Seat beltsNov 14, 2019

Pretensioner

Recall 19V814000556,399 vehicles

Problem
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Risk
A vehicle fire could result if materials ignite inside the vehicle.
Fix
GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192270600.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2020 GMC Sierra 2500 PU/CC 4WD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

2020 GMC Sierra 2500 PU/EC 4WD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

2020 GMC Sierra 2500 PU/RC 4WD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

2020 GMC Sierra 2500 PU/CC 2WD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

2020 GMC Sierra 2500 PU/EC 2WD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

2020 GMC Sierra 2500 PU/RC 2WD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Power train25000113,000 mi
Unknown or other17000—
Electrical system13020—
Service brakes120001,000 mi
Engine100102,800 mi
Steering6000—
StructureBody6020—
Forward collision avoidanceAutomatic emergency braking; Warnings5000—
Vehicle speed control4000—
Exterior lighting2000—
Wheels2000—
Tires2000—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations