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Model year record

2021 GMC Sierra 2500 recalls & problems

The 2021 GMC Sierra 2500 has 6 safety recalls and 52 owner complaints on file with NHTSA. The most-reported problem area is power train (13 complaints).

Recalls6safety recalls
Complaints52filed by owners
Crashes · fires4 · 1reported in complaints
Injuries · deaths1 · 0reported in complaints

1 recall for this model year carries an NHTSA park outside advisory. Check your VIN at nhtsa.gov/recalls.

Safety recalls

Power trainOct 24, 2024

Automatic transmission › Fluid/lubricant › Valves/valve body

Recall 24V797000463,295 vehicles

Problem
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Risk
Rear wheel lock-up can increase the risk of a crash.
Fix
Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.

Components: Power train › Automatic transmission › Fluid/lubricant › Valves/valve body; Power train › Automatic transmission › Control module › Software

Latches/locks/linkagesFeb 1, 2024

Tailgate › Latch

Recall 24V060000570,434 vehicles

Problem
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Risk
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Fix
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Service brakes, hydraulicSep 29, 2021

Power assist › Electric › Control module

Recall 21V7580003,241 vehicles

NHTSA advisory: park outside and away from buildings until repaired (fire risk).

Problem
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles with electronic brake control modules (EBCM) replaced during vehicle assembly. The bolts that attach the brake pressure modulator valve (BPMV) assembly may not be properly tightened, which could fail to seal the two sub-assemblies and allow water intrusion.
Risk
Water in the BPMV may cause an electrical short circuit and increase the risk of fire.
Fix
Owners are advised to park outside and away from other structures until the recall repair is completed. Dealers will replace the BPMV assembly, free of charge. Owner notification letters were mailed on October 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212349181.
TiresJul 29, 2021

Temporary/emergency spare tire

Recall 21V57800086 vehicles

Problem
General Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18" accessory road tire (RPO Q2V). Operating the spare tire with other 20" or 18" tires can prevent the Anti-Lock Braking System (ABS) from engaging.
Risk
An ABS system that cannot control the rear wheels independently increases the risk of a crash.
Fix
Dealers will provide the appropriate spare tire and apply a new spare tire information label, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; GMC customer service at 1-800-462-8782. GM's number for this recall is N212329780.
Seat beltsDec 23, 2020

Critical fasteners

Recall 20V811000470 vehicles

Problem
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Risk
If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
Fix
GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.

Components: Seat belts › Critical fasteners; Seat belts

Seat beltsDec 17, 2020

Critical fasteners

Recall 20V792000624,216 vehicles

Problem
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Risk
If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
Fix
GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.

Components: Seat belts › Critical fasteners; Seat belts

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2021 GMC Sierra 2500 PU/CC 4WD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

2021 GMC Sierra 2500 PU/EC 4WD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

2021 GMC Sierra 2500 PU/RC 4WD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

2021 GMC Sierra 2500 PU/CC 2WD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

2021 GMC Sierra 2500 PU/EC 2WD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

2021 GMC Sierra 2500 PU/RC 2WD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Power trainAutomatic transmission › Fluid/lubricant › Valves/valve body1310150,000 mi
Exterior lighting9000—
Engine800066,000 mi
Service brakes6000—
Electrical system6100—
StructureBody; Body › Step/ladder5110—
Latches/locks/linkagesTailgate › Latch400054,350 mi
Forward collision avoidanceWarnings; Adaptive cruise control3100—
Unknown or other3110—
Air bags2110—
Fuel/propulsion system2000—
Back over preventionWarnings1000—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations