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Model year record

2023 GMC Sierra 2500 recalls & problems

The 2023 GMC Sierra 2500 has 1 safety recall and 33 owner complaints on file with NHTSA. The most-reported problem area is power train (20 complaints).

Recalls1safety recalls
Complaints33filed by owners
Crashes · fires1 · 0reported in complaints
Injuries · deaths1 · 0reported in complaints

Safety recalls

Latches/locks/linkagesFeb 1, 2024

Tailgate › Latch

Recall 24V060000570,434 vehicles

Problem
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Risk
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Fix
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2023 GMC Sierra 2500 PU/CC 4WD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

Forward collision warning: Optional · Lane departure warning: Optional

2023 GMC Sierra 2500 PU/CC RWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

Forward collision warning: Optional · Lane departure warning: Optional

2023 GMC Sierra 2500 PU/EC 4WD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

Forward collision warning: Optional · Lane departure warning: Optional

2023 GMC Sierra 2500 PU/EC RWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

Forward collision warning: Optional · Lane departure warning: Optional

2023 GMC Sierra 2500 PU/RC 4WD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

Forward collision warning: Optional · Lane departure warning: Optional

2023 GMC Sierra 2500 PU/RC RWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

Forward collision warning: Optional · Lane departure warning: Optional

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Power train2010133,500 mi
Electrical system6000—
Service brakes3000—
Engine3001—
TiresTread/belt3000—
Unknown or other2000—
Visibility/wiper1000—
Back over prevention1000—
Structure1000—
Vehicle speed control1000—
Wheels1000—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.