Model year record

2015 Grand Design Reflection recalls & problems

The 2015 Grand Design Reflection has 4 safety recalls and 16 owner complaints on file with NHTSA. The most-reported problem area is service brakes (10 complaints).

Recalls4safety recalls

Complaints16filed by owners

Crashes · fires0 · 1reported in complaints

Injuries · deaths0 · 0reported in complaints

Safety recalls

EquipmentJan 28, 2022

Appliance › Refrigerator

Recall 22V03800043,421 vehicles

Problem: Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.
Risk: An electrical arc increases the risk of a fire.
Fix: Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910026.

EquipmentOct 7, 2016

Other › Labels

Recall 16V717000480 vehicles

Problem: Grand Design RV, LLC (Grand Design) is recalling certain model year 2015-2017 Reflection recreational trailers, model 357BHS and 367BHS, manufactured November 12, 2014, to September 22, 2016. The affected vehicles have an incorrect Gross Axle Weight Rating (GAWR) on the Federal Certification Label, stating a GAWR of 7,000 lbs when the actual GAWR is 6,400 lbs. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk: If the operator loads the vehicle to the GAWR on the label, it can cause a loss of vehicle control, increasing the risk of a crash.
Fix: Grand Design will notify owners, and dealers will install a corrected Federal Certification Label, free of charge. Owners will also have the option to replace the Certification Label themselves, free of charge. The recall began on October 28, 2016. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910007.

EquipmentAug 14, 2015

Other › Labels

Recall 15V5180001,721 vehicles

Problem: Grand Design RV, LLC (Grand Design) is recalling certain model year 2014-2016 Reflection fifth-wheel trailers manufactured September 5, 2013, to June 30, 2015. The affected vehicles may have been manufactured with axles rated to 5200 lbs. instead of 6000 lbs. as designed and as listed on the Certification Label. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk: The inaccurate label may result in users overloading their trailer, resulting in axle or tire failure and increasing the risk of a crash.
Fix: Grand Design will notify owners, and dealers will inspect the trailers and will replace any axle that is only rated to 5200 lbs. with an axle rated to 6000 lbs., free of charge. The recall began on September 10, 2015. Owners may contact Grand Design customer service at 1-574-825-8000 ext. 2015. Grand Design's number for this recall is 910004.

Components: Equipment › Other › Labels; Suspension › Rear › Axle › Non-powered axle assembly

SuspensionApr 10, 2015

Rear › Axle › Non-powered axle assembly

Recall 15V212000148 vehicles

Problem: Grand Design RV, LLC (Grand Design) is recalling certain model year 2015-2016 Reflection 303RLS, 308BHTS and 313RLTS, model 2016 Solitude 375RE trailers manufactured March 12, 2015, to April 6, 2015. In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.
Risk: If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.
Fix: Grand Design has notified owners, and dealers will replace any affected wheel hub, free of charge. The recall began on April 14, 2015. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910003.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

What owners report

Problem area	Complaints	Fires	Typical mileage*
Service brakes	10	0	2,250 mi
Suspension	3	0	2,500 mi
Unknown or other	2	1	—
Tires	1	0	—
Wheels	1	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Suspension
I PURCHASED THIS RV NEW. I LOST A WHEEL BEARING BECAUSE OF A BAD WHEEL HUB. I WAS ABLE TO REPAIR THE AXLE ENOUGH TO STILL USE. IN 2017 ON MY WAY TO ARIZONA I LOST THIS SAME WHEEL BEARING AGAIN AND WAS ABLE TO REPAIR IT ONCE AGAIN TO CONTINUE MY TRIP. AFTER RETURNING HOME LAST SPRING I DECIDED TO REPLACE THIS AXLE. UPON REMOVING THE AXLE I DISCOVERED THAT THE AXLES ON THIS RV ARE 4400# AXLES. MY PAPERWORK ON THIS RV SHOWS THAT IT IS SUPPOSED TO HAVE 5200# AXLES. WONDERING WHY THIS IS SO.
Dec 28, 2016 · 12,000 miles
Wheels
GRAAND DESIGN USES LIONSHEAD ALUMINUM 5 SPOKE WHEELS ON REFLECTION MODELS. THE WHEELS CRACK. I KNOW OF 3 CASES BESIDES MINE WHERE THE WHEELS HAVE CRACKED, AT SOME POINT SOMEONE IS GOING TO LOSE A WHEEL AND KILL SOMEONE. SEE HERE. HTTPS://WWW.FACEBOOK.COM/GROUPS/147999938972932/PERMALINK/465702340536022/
Mar 2, 2018 · 12,000 miles
Unknown or other
THE STRAP THAT HOLDS THE ELECTRICAL LINE AND THE PROPANE LINE UNDER THE KITCHEN SIDE OUT BROKE AND THE PROPANE LINE RUBBED ON THE TIRE WHILE TRAVELING ON AN INTERSTATE CAUSING THE LINE TO CUT IN HALF AND PROPANE LEAKED OUT.
Jul 29, 2017
Service brakes
ALL 4 ELECTRIC DRUM BRAKES ON THE REFLECTION FIFTH WHEEL CAMPER TRAILER WERE CONTAMINATED WITH GREASE FROM THE AXLES. AFTER CHECKING BRAKES BECAUSE OF POOR TRAILER BRAKING WHILE TOWING THE FIFTH WHEEL TRAIL, I FOUND THAT ALL 4 BRAKE'S SHOES WERE BARELY WORN AFTER 2 YEARS OF USE. THE BRAKE SHOES HAD GREASE ON THEM AS WELL AS THE ELECTRIC MAGNET THAT ACTIVATES THE BRAKES. THE GREASE CONTAMINATION CAUSED FAULTY OPERATION OF THE BRAKES. NUMEROUS OTHER PEOPLE HAVE BEEN EXPERIENCING THE SAME PROBLEM. THE MANUFACTURER LIPPERT HAS SUPPOSEDLY AFTER SEVERAL YEARS MADE SOME CHANGES, BUT STILL BRAND NEW CAMPER TRAILER ARE BEING FOUND WITH BRAKE GREASE CONTAMINATION.
May 1, 2017 · 6,400 miles
Service brakes
BRAKES WERE CONTAMINATED WITH WHEEL BEARING GREASE, EITHER DAMAGED/FAULTY REAR WHEEL BEARING SEAL OR/AND SUBSTANDARD GREASE THAT LIQUEFIES. THE CAVITY IN THE HUB IS FILLED TO MAXIMUM CAPACITY WITH GREASE WHICH IS UNNECESSARY WHICH IS ANOTHER CONTRIBUTING FACTORY. THIS IS NOT AN ISOLATED INCIDENT AND HAS BEEN AN ISSUE FOR AT LEAST 6 YEARS. SUSPENSION ITEMS ARE PROVIDED BY LIPPERT (LCI). MY 2011 HEARTLAND SUNDANCE 5TH WHEEL HAD THE SAME ISSUE. GREASE ON THESE BRAKES MAKES IT NEARLY NON FUNCTIONING AND A HUGE SAFETY ISSUE.
Nov 4, 2015 · 2,000 miles
Service brakes
GREASE SEALS FAILING CAUSING AXLE GREASE TO COVER WHEELS AND BRAKE PADS. DEALER HAS REPLACED BOTH SETS OF SEALS ON BOTH SIDES OF BOTH TANDEM AXLES DUE TO THIS ISSUE. ONE SIDE WAS REPLACED IN JAN 2016, THE OTHER SIDE WAS REPLACED IN SEPT 2016.
Jan 8, 2016 · 1,000 miles
Service brakes
TRAILER WHEEL BEARING SEALS LEAKING GREASE, AND COATING BRAKE SHOES WITH GREASE. THREE OUT OF FOUR SEALS WERE LEAKING. REPLACED ALL GREASE SEALS AND REPACKED WHEEL BEARINGS.
Jun 28, 2016 · 10,000 miles
Tires
4 GOODYEAR MARATHON WERE INSTALLED ON OUR REFLECTION FIFTH WHEEL CAMPER. THE ORIGINAL TIRES ON THE CAMPER WERE EXCHANGED FOR THE GOODYEAR TIRES. DOT 2VUN1LHR4213 THROUGH 4813. ON JULY 24,2016 THE TIRES WERE ADJUSTED TO 80 PSI. AFTER ABOUT 65 MILES INTO OUR TRIP THE DRIVER SIDE FRONT TIRE EXPLODED AND SHEARED THE TREAD FROM THE TIRE. THE EXPLODING TIRE CAUSED $3700 WORTH OF DAMAGE AS QUOTED BY AN AUTHORIZED DEALER. THE TIRE WAS TURNED INTO AN AUTHORIZED GOOD YEAR DEALER AND A REPLACEMENT PROTOW TIRE WAS PURCHASED FOR $144. ON THE RETURN TRIP THE OTHER GOODYEAR MARATHON SAME SIDE SEPARATED. THIS TIRE WAS RETURNED TO GOODYEAR FOR EVALUATION. TIRE SIZE ST 235-80-16 LOAD RANGE E.DOT 2VUN 1LHR…
Jul 24, 2016 · 7,200 miles

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.