*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Unknown or other1 injury
This is for a 2021 Grand Design Reflection 28BH fifth wheel that we purchased a month ago. The slide out will not work properly causing major issues. We had to dismantle and remove the refrigerator and use a jack to prop up the slide out to get it to slide back in. This is after having to take apart the coverings to force the slide out back on it's track for it twisted and bent due to one side going out while the other side didn't. Also, the previous owners stated they had the frame fixed because it had issues, yet we have experienced continual issues with the frame bowing and the back left side is sagging. My husband sustained a strangulated hernia using his strength to force the slide out…
Oct 18, 2026Structure
The contact owns a 2021 Grand Design Reflection RV. The contact stated that the fireplace glass shattered. The contact was not present when the failure occurred but expressed concern that the glass shattered randomly. The contact stated that research revealed several reports of similar failures. The contact stated a belief that the failure was caused by a factory defect in the fireplace glass. The manufacturer was notified of the failure and agreed to provide a replacement glass cover for the fireplace. The failure mileage was unknown.
Sep 15, 2026Electrical system
1)The glass on the Furrion fireplace exploded. There are photos, but it has been cleaned up. It was not under any stress. It was parked in our driveway, not in use, and the power was plugged in with ACs set to keep the internal temperature from any significant fluctuations. 2/3)While our direct safety was not at risk because it was not in use, you can see by the photo the blast and the shards of glass could have seriously injured anyone (person, children, or pets) who may have been inside. There are numerous reports of this happening to others, some of whom were inside. They are all grand design, units, many the same model. See enclosed photos. 4)We reported it to grand design via phone on…
Sep 3, 2026Unknown or other
This is a Fifth wheel RV a 2021 Grand Design Reflection 303RLS. The Steel "I" Beam frame is developing cracks in the I Beam in the area of the spring hangers for the axles. This is yet to actually case an accident but may very well lead to one if the cracking worsens and the frame fails. Frame failure at highway speed is an obvious concern. This is something I believe is caused by defective parts made by LCI (Lippert) Corp. and used by Grand Design. This frame failure is not uncommon and based on my continuing research is happening on hundreds if not thousands of these RV's. Raising awareness and requiring Grand Design to recall and repair / replace these defective frames is the ultimate…
Jul 30, 2025Structure › Body
The upper right front side of the fifth wheel trailer is separating from the trailer frame in the pin box area. The structure of the trailer seems to not be properly connected to the frame or there is flex in the frame that is causing the structure to detach. Recently after having it inspected by a dealer, bolts and welds in the structure were broken and stripped resulting in the frame not being properly attached to the structure. The unit was taken to a dealer and repairs were made at the owner's expense. Broken and stripped out bolts were replaced/repaired and broken welds were also fixed. Grand Design has released a Technical Service Bulletin that covers fifth wheel models Solitude and…
May 12, 2025Structure
1. DETACHED REAR WALL The interior screws on the back wall tore a horizontal hole (approx 1/2 inch), and interior cabinetry joints are pulling apart. I looked outside to see if there were any signs that were indicative of rear wall separation. The Reflection 150 has an underbelly covering, so mostly the structure/frame is not readily viewable. However, investigating outside I found the black skirt wrinkled/buckled on the rear/drivers side. Upon googling, this is apparent indication of rear wall brackets broken/rear wall detached. 2. iFAME CRACKS ABOVE AXLES While investigating, I found severe iFrame cracks on both drivers side and passenger side. I contacted Grand Design who referred me to…
Feb 14, 2025Unknown or other
I purchased a 2021 Grand Design Reflection 28BH fifth wheel in December 2024. Within the first year, I faced multiple warranty issues, including a $5,000 slide-out repair I had to cover out of pocket. Last summer, Grand Designâs CEO, Don Clark, stated in an email that the frame warranty had been extended to five years. However, my RV soon developed serious structural issues. The pin box and surrounding areas creaked and popped when hitching and unhitching. Stress cracks formed on the fiberglass front cap and above the main slide-out. The upper deck floor became spongy and creaky. The shower made excessive noise when walking near it. Cabinet doors in the bedroom opened while driving, and…
Dec 15, 2024Structure › Body
While towing this 5th wheel camper we observed vertical motion between the truck and camper body. We had a mobile service technician expose the front frame and inspect, he found 3 frame cracks. We have an appointment with Grand Design on June 9, 2025 for their inspection & repair.
Sep 25, 2024
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.