The 2016 Grand Design Reflection has 6 safety recalls and 19 owner complaints on file with NHTSA. The most-reported problem area is service brakes (14 complaints).
Recalls6safety recalls
Complaints19filed by owners
Crashes · fires0 · 2reported in complaints
Injuries · deaths0 · 0reported in complaints
Safety recalls
Equipment › Appliance › Refrigerator
NHTSA recall 22V038000 · Jan 28, 2022 · 43,421 vehicles
Problem: Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.
Risk: An electrical arc increases the risk of a fire.
Fix: Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910026.
Electrical system › Wiring
NHTSA recall 20V362000 · Jun 19, 2020 · 22,797 vehicles
Problem: Grand Design RV, LLC (Grand Design) is recalling certain 2016-2018 Reflection trailers. A wiring connector in the vehicle underbody may not be properly secured, allowing water intrusion into the wiring connector, possibly resulting in an electrical short circuit.
Risk: If water enters the wiring connector, it can cause a short circuit, increasing the risk of a fire.
Fix: Grand Design will notify owners, and dealers will inspect and secure the wiring connectors up to prevent water intrusion, free of charge. This recall began June 29, 2020. Owners may contact Grand Design's customer service at 1-574-825-9679. Grand Design's number for this recall is 910020.
Equipment › Other › Labels
NHTSA recall 16V717000 · Oct 7, 2016 · 480 vehicles
Problem: Grand Design RV, LLC (Grand Design) is recalling certain model year 2015-2017 Reflection recreational trailers, model 357BHS and 367BHS, manufactured November 12, 2014, to September 22, 2016. The affected vehicles have an incorrect Gross Axle Weight Rating (GAWR) on the Federal Certification Label, stating a GAWR of 7,000 lbs when the actual GAWR is 6,400 lbs. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk: If the operator loads the vehicle to the GAWR on the label, it can cause a loss of vehicle control, increasing the risk of a crash.
Fix: Grand Design will notify owners, and dealers will install a corrected Federal Certification Label, free of charge. Owners will also have the option to replace the Certification Label themselves, free of charge. The recall began on October 28, 2016. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910007.
Equipment › Recreational vehicle/trailer › Lpg systems › Lines and fittings
NHTSA recall 16V355000 · May 25, 2016 · 1,300 vehicles
Problem: Grand Design RV, LLC (Grand Design) is recalling certain model year 2016-2017 Imagine and Reflection recreational trailers manufactured January 15, 2016 to May 4, 2016. The MB Sturgis LP regulator on these vehicles may allow propane gas to leak into the regulator sight glass causing it to degrade and potentially crack.
Risk: If the indicator sight glass cracks, propane gas may leak out, increasing the risk of a fire.
Fix: Grand Design will notify owners, and dealers will replace the LP regulator kit, free of charge. The recall began on June 6, 2016. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910006.
Equipment › Other › Labels
NHTSA recall 15V518000 · Aug 14, 2015 · 1,721 vehicles
Problem: Grand Design RV, LLC (Grand Design) is recalling certain model year 2014-2016 Reflection fifth-wheel trailers manufactured September 5, 2013, to June 30, 2015. The affected vehicles may have been manufactured with axles rated to 5200 lbs. instead of 6000 lbs. as designed and as listed on the Certification Label. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk: The inaccurate label may result in users overloading their trailer, resulting in axle or tire failure and increasing the risk of a crash.
Fix: Grand Design will notify owners, and dealers will inspect the trailers and will replace any axle that is only rated to 5200 lbs. with an axle rated to 6000 lbs., free of charge. The recall began on September 10, 2015. Owners may contact Grand Design customer service at 1-574-825-8000 ext. 2015. Grand Design's number for this recall is 910004.
Problem: Grand Design RV, LLC (Grand Design) is recalling certain model year 2015-2016 Reflection 303RLS, 308BHTS and 313RLTS, model 2016 Solitude 375RE trailers manufactured March 12, 2015, to April 6, 2015. In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.
Risk: If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.
Fix: Grand Design has notified owners, and dealers will replace any affected wheel hub, free of charge. The recall began on April 14, 2015. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910003.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
What owners report
Problem area
Complaints
Crashes
Fires
Injuries
Typical mileage*
Service brakes
14
0
0
0
1,300 mi
Wheels
4
0
0
0
1,750 mi
Electrical system
2
0
2
0
—
Unknown or other
2
0
0
0
—
Suspension
2
0
0
0
—
Equipment Recreational vehicle/trailer
1
0
0
0
—
Power train
1
0
0
0
—
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Dec 19, 2018 · 9,000 milesService brakes I'VE HAD 2 WHEEL BEARING FAILURES ON THE SAME WHEEL. I'M WONDERING IF THE UNIT IS OVER WEIGHT FOR THESE BEARINGS. GVWR 9995 LB, 2 AXLES RATED 4400 LB EACH, 1536 LB HITCH WEIGHT. UNIT GVWR OF 9995 LB MINUS HITCH WEIGHT OF 1536 LB PUTS 8459 LB ON THE AXLES. TWO 4400 LB AXLES MEANS 8800 LB TOTAL AXLE STRENGTH MINUS 8459 LB TRAILER WEIGHT MEANS AXLES SHOULD BE SUFFICIENT. EXCEPT THAT IT RUNS ON RVD-H 65535 HUBS. I'VE BEEN TOLD THAT "65535" TRANSLATES TO: 6 BOLT, 5.5 INCHES BETWEEN BOLTS AND THE 35 MEANS 3500 LB BEARINGS. IF THE STRENGTH OF AN AXLE IS LIMITED BY ITS WEAKEST COMPONENT THEN IT SEEMS THAT THE WEIGHT LIMIT OF THE AXLE SHOULD BE 3500 LB INSTEAD OF 4400 LB, AND IF THE WEIGHT LIMIT OF…
Oct 19, 2018 · 15,000 milesService brakes SUSPECTED DIMINISHED BRAKING ACTION WHILE TOWING MY 2016 GRAND DESIGN 313 RLTS 37 FOOT RV. WE TOWED FROM THE NORTHEAST TO THE SOUTHWEST THIS LAST SEPTEMBER. ONCE ARRIVING AT OUR DESTINATION AND PLACING THE RV IN STORAGE I BEGAN RESEARCHING THE BRAKE SET UP. THE MANUFACTURER OF THE AXLES LIPPERT COMPONENTS, INC HAD PUT OUT A NOTICE THAT AFFECTED MY RV. THE NOTICE DESCRIBED AN ANOMALY DURING THE ASSEMBLY PROCESS WHERE TOO MUCH WHEEL BEARING GREASE WAS INTRODUCED TO THE HUB ASSEMBLY. THIS CAUSED THE SEALS TO FAIL ALLOWING THE GREASE TO CONTAMINATE THE CRITICAL BRAKE COMPONENTS. MORE SPECIFICALLY THE BRAKE LININGS, ACTIVATION MAGNETS AND THE CORRESPONDING SURFACES OF THE BRAKE DRUM THE COME IN…
Dec 11, 2017 · 2,000 milesService brakes IN AUGUST OF THIS YEAR, I PURCHASED A 2016 GRAND DESIGN REFLECTION 313RLTS TRAVEL TRAILER (USED) FROM A GRAND DESIGN DEALER (PALM BEACH RV, WEST PALM BEACH, FL). VIN: [XXX]. I HAVE DRIVEN THIS TRAILER APPROXIMATELY 2,000 MILES. I NOTICED THAT THE TRAILER WASN'T BRAKING AS GOOD AS IT SHOULD BE, SO I TOOK IT IN TO A LOCAL RV REPAIR SHOP (RVTECH, FT. MYERS, FL) TO HAVE IT CHECKED OUT. UPON INSPECTION, THEY DISCOVERED THAT ALL FOUR OF MY GREASE SEALS HAVE FAILED, AND THAT THE BACKING PLATES AND BRAKES WERE SPLATTERED WITH GREASE, THE DRUM ASSEMBLIES WERE SCORED, THE BRAKE PADS WERE DAMAGED AND NEEDED REPAIR. HE ALSO SAID IT APPEARED THAT THE MAGNETS WERE ACTUALLY DIGGING INTO THE METAL,…
Aug 16, 2017 · 1,500 milesService brakes OVER PACKED WHEEL BEARINGS FROM FACTORY CAUSING GREASE TO BE FORCED PAST REAR WHEEL BEARING SEALS AND CONTAMINATING ELECTRIC BRAKES. BRAKE EFFECTIVENESS SEVERELY COMPROMISED CAUSING DIFFICULTY IN STOPPING 5TH WHEEL TRAILER. PROBLEM SHOULD HAVE BEEN FOUND BY SELLING DEALERSHIP DURING IT'S FIRST WARRANTY INSPECTION BUT WAS IGNORED OR OVERLOOKED. (TOM STINNETT'S CAMPERS INN RV IN LOUISVILLE KY) FIRST CONTACT WITH COMPANY, DEALERSHIP DENIED WORKING ON THE RV AT ALL, THEN LATER SAID THEY DID IN APRIL OF 2017. THEN CLAIMED THAT THEY ONLY LOOKED AT ONE WHEEL. THAT WHEEL AND THE OTHER THREE WERE BADLY CONTAMINATED WITH GREASE. WE TRUST THAT FACTORY TRAINED SERVICE TECHS WILL KNOW WHAT TO DO AND…
Jul 13, 2017 · 200 milesService brakes AFTER LESS THAN 200 MILES OF TOTAL TRAVEL, WE ARE INFORMED THAT THE WHEEL BEARINGS AND "BACKING PLATES" NEED TO BE REPLACED TO THE TUNE OF NEARLY $1,000. MY BRAKES ARE GETTING GREASE ON THEM. THIS IS AN OBVIOUS SAFETY HAZARD. SEARCHING ON THE INTERNET - THE WEB IS FULL OF PEOPLE WITH THE SAME ISSUES. THE MANUFACTURER, SO FAR, IS AVOIDING RESPONSIBILITY WITH A LIST OF BS EXCUSES ABOUT OWNERS DOING THEIR OWN MAINTENANCE ETC. BRAKES, BEARINGS, AXLES, BACKING PLATES, SHOULD NOT BE AN ISSUE ON A NEARLY NEW TRAILER WITH LOW MILES AND JUST NOW GETTING IT'S FIRST MAINTENANCE. IN THE WORDS OF MY SERVICE MANAGER "THIS IS A SERIOUS SAFETY ISSUE". SO WHY IS LIPPERT OR GRAND DESIGN NOT DOING THE…
Jul 1, 2015 · 500 milesService brakes LIPPERT BREAK COMPONENTS. THE GREASE SEALS FAILED ON THE DRUM BREAKS ON MY DOUBLE AXLE TRAILER. THE TRAILER WAS MANUFACTURED 4/2015 AND I NOTICED THE FAILURE BY 7/2017. ALL FOUR BREAK ASSEMBLIES HAD GREASE ON THE DRUM, PADS AND OTHER PARTS. ENTIRE ASSEMBLY HAS BEEN REPLACED AT ALL FOUR WHEELS.
May 2, 2017 · 500 milesEquipment › Recreational vehicle/trailer LEAKING AXEL SEALS CAUSING GREASE TO COVER BRAKE SHOES, BRAKE MAGNETS AND DRUMS.
Apr 2, 2017 · 1,000 milesService brakes GREASE GETTING PAST THE SEALS FROM THE BEARINGS. THIS WAS PRESENT ON ALL OF THE WHEELS ON 5TH WHEEL AFFECTING THE BRAKES. UPON INSPECTION GREASE WAS PRESENT ON ALL THE BRAKES AFFECTING THE STOPPING EFFECTIVENESS. TOTALLY UNACCEPTABLE THIS COMPANY KNOWS ABOUT THIS PROBLEM AND HAS NOT CORRECTED IT.
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.