The 2002 Honda CR-V has 16 safety recalls and 515 owner complaints on file with NHTSA. The most-reported problem area is air bags (144 complaints).
Recalls16safety recalls
Complaints515filed by owners
Crashes · fires48 · 17reported in complaints
Injuries · deaths48 · 0reported in complaints
2002 Honda CR-V in an NHTSA crash test
Safety recalls
Electrical system
NHTSA recall 20V768000 · Dec 10, 2020 · 268,655 vehicles
Problem: Honda (American Honda Motor Co.) is recalling certain 2002-2006 CR-V vehicles. Moisture may enter the driver side power window master switch, causing the switch to fail or melt.
Risk: If the switch fails, it could overheat and smoke, increasing the risk of a fire.
Fix: Honda will notify owners, and dealers will replace the power window master switch and inspect the wiring harness for damage, replacing it if necessary, free of charge. The recall began January 29, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is P9D.
Components: Electrical system; Visibility › Power window devices and controls
Air bags › Frontal › Passenger side › Inflator module
NHTSA recall 19V501000 · Jun 27, 2019 · 1,657,752 vehicles · opened after NHTSA action (ODI)
Problem: Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Air bags › Frontal › Driver side › Inflator module
NHTSA recall 19V499000 · Jun 27, 2019 · 3,947 vehicles · opened after NHTSA action (ODI)
Problem: Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Air bags › Frontal › Driver side › Inflator module
NHTSA recall 19V182000 · Mar 6, 2019 · 1,101,534 vehicles · opened after NHTSA action (ODI)
Problem: Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
Risk: An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Air bags › Frontal › Passenger side › Inflator module
Problem: Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
Risk: An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Fix: Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Air bags › Frontal › Passenger side › Inflator module
NHTSA recall 15V370000 · Jun 15, 2015 · 3,498,481 vehicles · opened after NHTSA action (ODI)
Problem: Honda (American Honda Motor Co.) is recalling certain model year 2001-2005 Honda Civic vehicles manufactured March 21, 2000, to January 20, 2005, 2001-2004 Honda Civic GX vehicles manufactured June 14, 2000, to August 19, 2004, 2003-2005 Honda Civic Hybrid vehicles manufactured February 24, 2002, to January 18, 2005, 2003-2007 Honda Accord vehicles manufactured February 21, 2002, to August 28, 2007, 2002-2004 Honda CR-V vehicles, 2002-2003 Honda Odyssey vehicles manufactured June 19, 2001, to July 12, 2003, 2003 Acura MDX vehicles manufactured September 19, 2002, to June 19, 2003, 2003 Honda Element vehicles manufactured June 25, 2002, to July 31, 2003, and 2003 Honda Pilot vehicles manufactured November 26, 2001, to August 21, 2003. The affected vehicles have a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
Risk: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the passenger seat occupant or other occupants possibly causing serious injury or death.
Fix: Honda will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JU4, JU5, JU6, and JU7. Note: Vehicles that have already received a replacement passenger air bag inflator as part of the recall remedy for an earlier campaign such as 14V353 or 14V700 (Honda recall numbers S95, JH6, JH7, JH8, JH9, JJ0, JJ1, JJ2, JJ6, JM5 and JM6) are not included in this recall. However, this recall does supersede 13V132 and 14V349. Note: On December 18, 2015 Honda informed NHTSA of an expansion of this recall to include certain model year 2004 Honda CR-V vehicles in addition to additional model year 2003 CR-V vehicles.
Air bags › Frontal › Driver side › Inflator module
NHTSA recall 15V320000 · May 28, 2015 · 6,281,043 vehicles · opened after NHTSA action (ODI)
Problem: Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Air bags
NHTSA recall 14V700000 · Nov 4, 2014 · opened after NHTSA action (ODI)
Problem: American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the passengerÂs frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Visibility › Power window devices and controls
NHTSA recall 12V486000 · Oct 5, 2012 · 268,655 vehicles · opened after NHTSA action (ODI)
Problem: Honda is recalling certain model year 2002-2006 CR-V passenger vehicles, manufactured from February 19, 2002, through July 28, 2006. The driver-side power window switch may fail or melt.
Risk: If the switch fails, it could overheat, smoke, and cause a fire. A switch failure, and a fire, could occur even if the vehicle is not in use. As a precaution, owners are advised to park outside until the recall repair has been performed.
Fix: Honda will notify owners, and dealers will inspect and repair the switches, as necessary, free of charge. The safety recall began on November 2, 2012. Owners may contact Honda at 1-800-999-1009.
Components: Visibility › Power window devices and controls; Electrical system
Exterior lighting › Headlights › Switch
NHTSA recall 12V136000 · Mar 30, 2012 · 1,375,217 vehicles · opened after NHTSA action (ODI)
Problem: HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
Risk: IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
Fix: HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Visibility › Glass, side/rear
NHTSA recall 07E104000 · Dec 11, 2007 · 1,657 vehicles
Problem: CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
Fix: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Air bags › Frontal
NHTSA recall 04V255000 · Jun 7, 2004 · 130,617 vehicles
Problem: ON CERTAIN SPORT UTILITY VEHICLES, THE WIRE HARNESS OF THE DRIVER'S FRONT AIR BAG WAS INCORRECTLY WIRED.
Risk: IN THE EVENT OF A CRASH, THE AIR BAG INFLATION RATE WOULD BE INCORRECT, WHICH COULD INCREASE THE RISK OF INJURY TO THE DRIVER.
Fix: DEALERS WILL REPAIR THE WIRING. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Electrical system › Ignition › Switch
NHTSA recall 03V422000 · Oct 27, 2003 · 76,988 vehicles · opened after NHTSA action (ODI)
Problem: ON CERTAIN SPORT UTILITY VEHICLES, METAL PARTICLES IN THE KEY CYLINDER BODY COULD INTERFERE WITH THE INTERLOCK LEVER OPERATION, MAKING IT POSSIBLE TO REMOVE THE IGNITION KEY WITHOUT SHIFTING THE TRANSMISSION TO "PARK."
Risk: IF THE VEHICLE OPERATOR DOES NOT SHIFT TO "PARK" BEFORE REMOVING THE KEY AND FAILS TO ENGAGE THE PARKING BRAKE, THE VEHICLE COULD ROLL AND A CRASH COULD OCCUR.
Fix: DEALERS WILL INSPECT AND TEST IGNITION SWITCHES FOR CONTAMINATION INTERFERENCE. ANY SWITCHES THAT FAIL THE TEST WILL BE REPAIRED. OWNER NOTIFICATION BEGAN ON NOVENBER 3, 2003. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Problem: ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS, EXCESSIVE CORROSION OF THE SHIFT CABLE LINKAGE COULD PREVENT THE DRIVER FROM SHIFTING THE AUTOMATIC TRANSMISSION INTO PARK.
Risk: IF THE VEHICLE OPERATOR FAILS TO ENGAGE THE PARKING BRAKE, THE VEHICLE COULD ROLL AND A CRASH COULD OCCUR. DEALERS WILL INSPECT THE SHIFT CABLE LINKAGE FOR CORROSION. IF CORROSION CAUSES BINDING, THEY WILL REPLACE THE SHIFT CABLE.
Fix: DEALERS WILL ALSO INSTALL A NEW CORROSION-RESISTANT CONTROL PIN. OWNER NOTIFICATION BEGAN ON AUGUST 19, 2003. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Problem: ON CERTAIN SPORT UTILITY VEHICLES, THE FRONT SEAT ANCHORAGE NUT STRENGTH IS INSUFFICIENT BECAUSE THE NUTS WERE INSTALLED IMPROPERLY.
Risk: IF A COLLISION OCCURRED, THE SEAT ANCHORAGE WOULD NOT WITHSTAND THE FORCE, AND THE FRONT SEAT OCCUPANTS WOULD NOT BE RESTRAINED PROPERLY.
Fix: TELEPHONE CALLS WERE MADE TO EACH OWNER AND THE VEHICLES HAVE BEEN REPLACED.
Seat belts › Front › Webbing
NHTSA recall 01V351000 · Nov 26, 2001 · 6,744 vehicles
Problem: VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH AUTOMATIC SEAT BELT PRETENSIONS. THE CR-V IS EQUIPPED WITH TWO SEAT BELT PRETENSIONERS - RETRACTOR AND BUCKLE - IN BOTH THE DRIVER AND FRONT PASSENGER SEATING POSITIONS. SOME BUCKLE PRETENSIONERS USE A PART THAT RESTRICTS THE FULL MOTION OF THE MECHANISM.
Risk: IF THESE PRETENSIONERS ACTIVATE IN A CRASH, THE SEAT BELT COULD UNLATCH, LEAVING THE FRONT SEAT OCCUPANTS UNRESTRAINED.
Fix: DEALERS WILL REPAIR BOTH FRONT SEAT BELT BUCKLE PRETENSIONERS. CUSTOMERS WILL BE PROVIDED WITH A RENTAL CAR. OWNERS WERE ORIGINALLY CONTACTED ON NOVEMBER 14, 2001. A FOLLOWUP OWNER NOTIFICATION LETTER IS BEING MAILED DURING DECEMBER 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HONDA AT 1-800-999-1009.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
NHTSA side barrier crash testNHTSA side pole crash test
2002 Honda CR-V
Overall
Not Rated
Frontal crash
Not Rated
Side crash
Not Rated
Rollover
★★★★★
2002 Honda CR-V w/SAB
Overall
Not Rated
Frontal crash
Not Rated
Side crash
Not Rated
Rollover
★★★★★
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
Fuel economy
CR-V 2WD
23mpg combined
City / highway
20 / 26 mpg
Fuel
Regular Gasoline
2.4 L · 4 cyl · Automatic 4-spd · Front-Wheel Drive · about $2,900/year to fuel
CR-V 4WD
21mpg combined
City / highway
20 / 24 mpg
Fuel
Regular Gasoline
2.4 L · 4 cyl · Automatic 4-spd · 4-Wheel or All-Wheel Drive · about $3,200/year to fuel
CR-V 4WD
21mpg combined
City / highway
19 / 23 mpg
Fuel
Regular Gasoline
2.4 L · 4 cyl · Manual 5-spd · 4-Wheel or All-Wheel Drive · about $3,200/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
Service brakes, hydraulic Foundation components › Disc › Pads; Foundation components › Disc › Caliper
23
1
0
0
13,000 mi
Unknown or other
22
1
0
4
72,000 mi
Visibility Power window devices and controls; Windshield
17
0
3
0
124,500 mi
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Dec 29, 2024Seat belts The air bags were replaced but the SRS light stays on because of seal belt tensioner issues and it is not been repaired.
Nov 20, 2019Air bags My 2002 Honda CRV's ENTIRE Passenger Side Airbag Assembly was REPLACED on 11-20-2019, per Honda. This was done as (per Honda) the Inflator bolt was broken and the applicable part to remedy the recall would not be available for approximately 3 months. An open recall (NHTSA Recall # 19V-501) from 06-27-2019 still is showing on my vehicle - If the ENTIRE Passenger Side Airbag Assembly was replaced on 11-20-2019, there should be no open NHTSA recall on my vehicle issued prior to 11-20-2019.
Feb 3, 2024Seat belts My front driver side seatbelt is not working properly and never has. I've had trouble getting it to roll into position instead it gets stuck outside the car door.When trying to find it to buckle up. When I unbuckle the seatbelt it Will not roll back into position and when I try to pull to get it to click onto I have trouble getting it to clasp. I've asked the Honda dealership if they could replace it for me without a charge they said no they could not. They suggested making a report and possibly getting special permission to replace it.
Oct 9, 2023 · 20,000 milesTires The contact owns a 2002 Honda CR-V equipped with Primewell Tires, Tire Line: PF850, Tire Size: 205/70/R15, DOT Number: Y9CDCJTX. The contact stated that while his daughter was driving approximately 40 MPH, the rear driver's side tire became flat. While inspecting the tire it was discovered that the tire had develop a crack which extended from the sidewall to the top of the tire. The contact stated that the same failure had previously occurred with the rear passengerâs side tire. The cause of the failures was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The tire failure mileage was 20,000. The vehicle failure mileage was unknown. The VIN was…
Sep 5, 2023 · 160,000 milesAir bags The contact owns a 2002 Honda CR-V. The contact stated that SRS air bag warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the front passenger's side air bag needed to be replaced. The contact related the failure to an unknown recall. Additionally, the contact stated that the front passenger's side seat belt and the rear middle seat belt buckles were not latching securely as designed. The contact related the failure to NHTSA Campaign Number: 01V351000 (Seat Belts) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
Jan 1, 2008Seats Driver seat rocks like a rocking chair. Cannot be repaired without replacing rails and seat.
Nov 1, 2022Air bags The contact's husband owned a 2002, 2009 and 2012 Honda CR-V. The contact received unknown recall notifications and post cards, and she would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted.
Aug 4, 2022 · 178,000 milesVisibility The contact owns a 2002 Honda CR-V. The contact stated that when his wife opened the driverâs side door, the driverâs side power window master switch began to release a white smoke. The contact stated that eventually the smoke dissipated. Prior to the failure, the front passengerâs side window was rolled down and could not be rolled up after the failure. The contact initially called the manufacturer and was informed that his vehicle was not included in NHTSA Campaign Number: 20V768000 (Visibility, Electrical System) which he linked to the failure. The contact then took the vehicle to the dealer where they replaced the power window master switch; however, the repair did not correct the…
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
NHTSA defect investigations
EA21002 · opened Sep 17, 2021 · openDesiccated Air Bag Inflator Rupture From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled…
EA15001 · opened Feb 24, 2015 · open · led to recall 14V668Air Bag Inflator Rupture The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico,…
PE14016 · opened Jun 11, 2014 · closed Mar 2, 2015 · led to recall 13V172000Air Bag Inflator Rupture The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico,…
EA11012 · opened Sep 12, 2011 · closed Sep 17, 2012 · led to recall 12V136000Low Beam Headlights Stop Illuminating This investigation was prompted by Preliminary Evaluation (PE) 11-017, and was based on reports from consumers alleging that both low beam headlights stopped illuminating simultaneously.Some complainants also reported that the combination switch (switch) that controls the headlights and turn signals, and/or its electrical wiring harness connector were damaged by overheating.ODI's PE information request letter asked Honda for certain data on model years (MY) 2002-2006 CR-V, 2003-2008 Pilot, 2003-2008 Element, 2001-2005 Civic, and 2000-2001 S 2000 vehicles.Analysis of complaint and Honda data show that a complete low beam headlight circuit failure occurs in models with 2-bulb headlight systems (i.e., a single bulb on each side for high and low beam).Models with 2-bulb systems include MY 2002-2004 CR-V, 2003-2005 Pilot, 2001-2003 Civic, and 2003-2008 Element.Models with 4-bulb headlight…
PE11017 · opened Apr 29, 2011 · closed Sep 23, 2011Low Beam Headlights Stop Working The Office of Defects Investigation (ODI) opened this investigation based on 12 reports from consumers alleging the low beam headlights stopped working simultaneously.Several of the complainants reported that the headlight switch and/or its wiring harness connector required replacement to repair the low beam headlight circuit, and also reported that the switch and/or the wire harness connector were damaged from overheating.Based on information provided by Honda in response to ODI's Preliminary Evaluation information request, ODI is upgrading the investigation to EA11-012.
EA11004 · opened Apr 11, 2011 · closed Oct 24, 2012 · led to recall 11V456000Driver's Power Window Master Switch This investigation was prompted by Preliminary Evaluation (PE) 10-047 and was based on reports from consumers alleging that smoke and/or fire, as defined in 49 CFR ? 579.4, had occurred inside of the driver's door.The subject vehicles, model year (MY) 2006 CR-V, were manufactured at two different assembly plants.The vehicles manufactured in Japan (Sayama plant) were produced with a power window master switch (PWMS) supplied by the Thai Toyo Denso Company, Ltd. (Denso).The vehicles manufactured in the United Kingdom (UK, Swindon, England plant) were produced with a PWMS supplied by the Omron Corporation (Omron).Honda provided 45 reports on the subject vehicles responsive to this investigation.Of this number, 24 reports concerned Japan-built vehicles, 19 reports on UK-built vehicles, and two reports without a vehicle identification number which could not be identified by assembly plant.…
EA03018 · opened Sep 9, 2003 · closed Nov 13, 2003 · led to recall 03V422000IGNITION-PARK INTERLOCK SYSTEM ALL BUT ONE ODI COMPLAINT AND ALL ODI CRASHES ARE DUPLICATIVE OF HONDA REPORTS.ALL 7 CRASHES WERE ROLL-AWAY CRASHES THAT OCCURRED WHEN THE INTERLOCK SYSTEM MALFUNCTIONED AND THE VEHICLES WERE PARKED UNSECURED (NOT IN PARK, BRAKE NOT ENGAGED).THE 3 NOTED INJURIES WERE RELATIVELY MINOR.THE WARRANTY CLAIMS SHOWN UNDER OTHER WERE CONFIRMED BY HONDA AS INTERLOCK SYSTEM FAILURES.IN THE SUBJECT VEHICLE IGNITION-PARK INTERLOCK SYSTEM, AN ELECTRICALLY DRIVEN SOLENOID OPERATES A BLOCKING LEVER TO PREVENT IGNITION KEY REMOVAL WHEN THE SHIFT LEVER IS NOT IN THE PARK POSITION.ACCORDING TO HONDA, AN IGNITION SWITCH MANUFACTURING OPERATION COULD OCCASIONALLY PRODUCE METAL DEBRIS.IN SOME CASES THE DEBRIS COULD FALL INTO THE AREA BETWEEN THE INTERLOCK LEVER AND THE BODY OF THE IGNITION SWITCH WHERE RELATIVE MOVEMENT OCCURS.DEBRIS TRAPPED IN THIS AREA CAN INCREASE FRICTION BETWEEN THE LEVER AND THE…
PE03013 · opened Apr 15, 2003 · closed Sep 9, 2003IGNITION-PARK INTERLOCK SYSTEM ALL ODI COMPLAINTS AND CRASHES ARE DUPLICATIVE OF HONDA COMPLAINTS.THE WARRANTY CLAIM COUNT SHOWN FOR OTHER REPRESENTS INCIDENTS WHERE HONDA'S ANALYSIS OF CLAIM DETAIL INDICATES THE INTERLOCK SYSTEM MALFUNCTIONED.THE CR-V INTERLOCK SYSTEM UTILIZES AN ECU TO CONTROL A SOLENOID DRIVEN BLOCKING DEVICE THAT PREVENTS KEY REMOVAL WHEN THE SHIFTER IS NOT IN PARK.HONDA DOCUMENTS IDENTIFIED A CONDITION WHERE METALLIC DEBRIS INTERFERES WITH THE OPERATION OF THE BLOCKING SOLENOID AND CAUSES THE INTERLOCK SYSTEM TO MALFUNCTION.HONDA DETERMINED THAT A MANUFACTURING PROCESS WAS THE SOURCE OF THE DEBRIS AND IMPLEMENTED A COUNTERMEASURE IN MARCH 2002.APPROXIMATELY 62,000 VEHICLES WERE PRODUCED PRIOR TO THIS DATE.ODI RECOGNIZES 63 INCIDENTS OF INTERLOCK FAILURE, WHICH INCLUDE 7 ROLLAWAY CRASHES, TWO OF WHICH RESULTED IN THREE INJURIES AND A MULTI VEHICLE ACCIDENT.ALL 63 FAILURES OCCURRED ON VEHICLES…