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Model year record

2011 Jeep Grand Cherokee recalls & problems

The 2011 Jeep Grand Cherokee has 6 safety recalls and 1,641 owner complaints on file with NHTSA. The most-reported problem area is electrical system (782 complaints).

Recalls6safety recalls
Complaints1,641filed by owners
Crashes · fires53 · 61reported in complaints
NHTSA overall4 ★crash-test stars
2011 Jeep Grand Cherokee in an NHTSA crash test
NHTSA crash test

Safety recalls

Electrical systemNov 14, 2019

Electrical system

Recall 19V813000528,594 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
Risk
A vehicle stall increases the risk of a crash.
Fix
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Service brakesSep 18, 2017

Service brakes

Recall 17V572000646,394 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
Risk
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Fix
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.

Components: Service brakes; Service brakes, hydraulic › Power assist

Interior lightingDec 28, 2015

Interior lighting

Recall 15V879000389,252 vehiclesopened after NHTSA action (ODI)

Problem
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
Risk
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Fix
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.

Components: Interior lighting; Electrical system › Wiring

Electrical systemSep 4, 2014

Electrical system

Recall 14V530000189,206 vehicles

Problem
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
Risk
A vehicle stall increases the risk of a crash.
Fix
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Electrical systemJul 2, 2014

Wiring

Recall 14V391000653,562 vehiclesopened after NHTSA action (ODI)

Problem
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
Risk
If the vanity lamp wiring shorts, there is an increased risk of fire.
Fix
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Service brakesApr 1, 2014

Service brakes

Recall 14V154000646,498 vehicles

Problem
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
Risk
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Fix
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.

Components: Service brakes; Service brakes, hydraulic › Power assist › Vacuum

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2011 Jeep Grand Cherokee SUV 4WD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk16.8%

Forward collision warning: Optional · Lane departure warning: No

2011 Jeep Grand Cherokee SUV RWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk20.7%

Forward collision warning: Optional · Lane departure warning: No

2011 Jeep Grand Cherokee NHTSA side crash test
NHTSA side barrier crash test
2011 Jeep Grand Cherokee NHTSA side pole crash test
NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Grand Cherokee 2WD FFV

18mpg combined
City / highway16 / 22 mpg
FuelRegular Gasoline

3.6 L · 6 cyl · Automatic 5-spd · Rear-Wheel Drive · about $3,700/year to fuel

Grand Cherokee 4WD FFV

18mpg combined
City / highway16 / 22 mpg
FuelRegular Gasoline

3.6 L · 6 cyl · Automatic 5-spd · 4-Wheel Drive · about $3,700/year to fuel

Grand Cherokee 2WD

18mpg combined
City / highway16 / 22 mpg
FuelRegular Gasoline

3.6 L · 6 cyl · Automatic 5-spd · Rear-Wheel Drive · about $3,700/year to fuel

Grand Cherokee 4WD

18mpg combined
City / highway16 / 22 mpg
FuelRegular Gasoline

3.6 L · 6 cyl · Automatic 5-spd · 4-Wheel Drive · about $3,700/year to fuel

Grand Cherokee 2WD

16mpg combined
City / highway14 / 20 mpg
FuelRegular Gasoline

5.7 L · 8 cyl · Automatic 5-spd · Rear-Wheel Drive · about $4,200/year to fuel

Grand Cherokee 4WD

15mpg combined
City / highway14 / 19 mpg
FuelRegular Gasoline

5.7 L · 8 cyl · Automatic 5-spd · 4-Wheel Drive · about $4,450/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Electrical systemAlternator/generator/regulator; Ignition › Switch782851962,568 mi
Engine34467269,000 mi
Service brakes32381260,000 mi
Fuel/propulsion system24760165,249 mi
Unknown or other13227593,000 mi
Power trainAutomatic transmission › Control module (tcm/pcm/tecm); Automatic transmission9061164,081 mi
SteeringColumn8631178,900 mi
Air bags602512256,500 mi
StructureBody; Body › Hatchback/liftgate43651252,925 mi
Vehicle speed controlCruise control3780442,000 mi
Suspension3750561,000 mi
Exterior lightingHeadlights3704359,512 mi

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations