*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Electrical system
This concerns the Auto Start Stop (ASS) battery installed at the factory that has the vent hole in the wrong place and was improperly installed so that the vent tube could be dislodged and allow hydrogen gas from charging into the cabin. Both the main battery and ASS battery are installed under the passenger seat and vent outside through a hose. I discovered this situation while replacing the main battery. I contacted Stellantis via email (with and explanation of the numbers in the photo) and they were not willing to address the issue. I have attached a copy of the email and also a photo of the battery compartment. Also, the new ASS battery has the vent hole in a new location. It is my…
Oct 1, 2026Unknown or other
At 29835 miles, my 2020 Jeep Grand Cherokee suffered a severe transmission slip/harsh jump. I took it to an authorized dealer on May 5,2026. The dealer charged $559, plus misc. charges of $12.00 and54.25 tax. They performed a transmission inspection, a quick learn to reset points, and noted VEH has an adaptive transmission. Vehicle needs to be driven to accommodate drivers pattern. The transmission is still actively slipping creating an extreme safety risk of sudden power loss in traffic and on highway.
May 5, 2026Electrical system
The radio is delaminating. This is a common complaint for jeep. They need to fix this problem
Feb 11, 2026Electrical system
ABS module completely malfunctioned from a shortage. Threw up 7 different codes, even threw up my check engine light for a bit. Canât even use cruise control because my âmemory systemâ and âpark senseâ are unavailable. Sometimes it makes the wheel super stiff and the acceleration and break pedals super sticky. I see many recalls for 2020 Jeep Grand Cherokeeâs, and believe mine should be included. I shouldâve have to pay $3,000 out of pocket for something a ton of people are reporting as an issue. I found one reported a few months back with the same issue.
Sep 20, 2026Electrical system
The screen in my vehicle which controls alot of the functions like temperature volume sos emergency calls is experiencing delamination cause the screen to ghost touch things which is a safety hazard when driving in the event of an accident i wont be able to press the button on the screen for help
Sep 9, 2026Unknown or other
The dashboard material has come loose and bubbled up. This issue is concerning in that: 1) the structural integrity of the dashboard itself is uncertain; failed adhesive alone can't account for this (my photo doesn't do it justice), 2) if allowed to continue, the material has the potential to fully come loose, thus leading to disruption of the visual field to safely see, and 3) materials and debris have the potential to become trapped under the bubbled-up sections, leading to additional concerns such as mildew or mold. It does get warm in Sacramento, but my car is parked inside or in a covered area 95% of the time. In fact, when I first noticed it, it had been parked in a shaded parking…
Oct 31, 2025Unknown or other
Exhaust system design defect. Original manifold system started to fail at approximately 40,000 miles, allowing CO gasses to enter vehicle cabin exposing passengers, including children, to potentially deadly exhaust fumes. Jeep, Jeep Service Centers have known since at least service bulletin 09-19-23 that the hangers and brackets used in the manifold system are not robust enough in design to âaccommodate thermal expansion and engine movement without breaking or leaking.â I was never alerted to this. Addressing this via an unnoticed bulletin rather than a recall not only put me in physical danger, but ran out the clock so it could not be addressed as a warranty issue. Apparently, the…
Sep 3, 2026Unknown or other
I am writing to make you aware of a safety issue that I have encountered with my 2020 Jeep Grand Cherokee Laredo. On August 21, 2026, the gas pedal/throttle control just fell off as I was driving myself and infant on a busy three lane thoroughfare in [XXX]. I went to slow down the car by braking, but it was very difficult. I went into an empty bus lane so as not to get rear ended or crash into something. Finally, the car systems ceased. No warning lamps came on ever or any messages. I had no problems with the car prior to this occurring. As I said previously, I had my infant in the car with me at the time and never expected for a gas pedal/throttle to literally fall off. I didn't think that…
Aug 21, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
