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Model year record

2017 Jeep Grand Cherokee recalls & problems

The 2017 Jeep Grand Cherokee has 6 safety recalls and 364 owner complaints on file with NHTSA. The most-reported problem area is engine (102 complaints).

Recalls6safety recalls
Complaints364filed by owners
Crashes · fires26 · 3reported in complaints
NHTSA overall4–5 ★crash-test stars
2017 Jeep Grand Cherokee in an NHTSA crash test
NHTSA crash test

Safety recalls

Engine and engine coolingJun 8, 2023

Engine and engine cooling

Recall 23V41100080,629 vehicles

Problem
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Risk
An engine stall can increase the risk of a crash.
Fix
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Fuel system, dieselJun 9, 2022

Delivery › Fuel pump

Recall 22V406000138,645 vehicles

Problem
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Risk
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Fix
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Engine and engine coolingNov 12, 2020

Exhaust system › Emission control › Gas recirculation valve (egr valve)

Recall 20V69900028,884 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Risk
Combustion in the intake manifold can increase the risk of a fire.
Fix
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Electrical systemMay 17, 2018

Software

Recall 18V3320004,815,661 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Components: Electrical system › Software; Vehicle speed control › Cruise control; Electrical system › Wiring

Engine and engine coolingOct 19, 2017

Engine › Gasoline › Turbo/supercharger

Recall 17E06100099 vehicles

Problem
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
Risk
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Fix
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
EquipmentSep 23, 2016

Equipment

Recall 16V686000100 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.
Risk
If the tow bracket is loose, the bracket may detach from the vehicle while being it is being driven, possibly becoming a road hazard. If the bracket detaches during a vehicle recovery, there may be a loss of control of the towed vehicle. Either scenario increases the risk of a crash.
Fix
Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge. The recall began on October 31, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S73.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2017 Jeep Grand Cherokee SUV 2WD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk20.4%

Forward collision warning: Optional · Lane departure warning: No

2017 Jeep Grand Cherokee SUV 4WD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk16.9%

Forward collision warning: Optional · Lane departure warning: No

2017 Jeep Grand Cherokee SRT SUV 4WD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

Forward collision warning: Standard · Lane departure warning: No

2017 Jeep Grand Cherokee NHTSA side crash test
NHTSA side barrier crash test
2017 Jeep Grand Cherokee NHTSA side pole crash test
NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Grand Cherokee 2WD

21mpg combined
City / highway19 / 26 mpg
FuelRegular Gasoline

3.6 L · 6 cyl · Automatic 8-spd · Rear-Wheel Drive · about $3,200/year to fuel

Grand Cherokee 4WD

21mpg combined
City / highway18 / 25 mpg
FuelRegular Gasoline

3.6 L · 6 cyl · Automatic 8-spd · 4-Wheel Drive · about $3,200/year to fuel

Grand Cherokee 4WD

17mpg combined
City / highway14 / 22 mpg
FuelMidgrade Gasoline

5.7 L · 8 cyl · Automatic 8-spd · All-Wheel Drive · about $4,450/year to fuel

Grand Cherokee SRT 4WD

15mpg combined
City / highway13 / 19 mpg
FuelPremium Gasoline

6.4 L · 8 cyl · Automatic 8-spd · All-Wheel Drive · about $5,500/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Engine10201136,150 mi
Electrical systemIgnition; Horn8933133,450 mi
Power trainTransfer case (4-wheel drive)8830145,000 mi
Unknown or other7682725,000 mi
Fuel/propulsion system3110019,400 mi
Service brakes2950430,000 mi
Vehicle speed controlCruise control2130121,000 mi
SeatsFront assembly › Head restraint2011239,057 mi
Steering1810133,000 mi
Air bags1590734,945 mi
Exterior lighting1400025,000 mi
StructureBody101017,900 mi

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations